Home Depot reviews and complaints 1
View all 2384 complaintsHome Depot - refrigerator delivery
I ordered a new refrigerator on January 11th. I was given detailed instructions on how to prepare for delivery. I had our driveway plowed and sanded, I shoveled a wide path to our widest door, I emptied our old refrigerator of all items, I moved all furniture in the path from the door to where the refrigerator was to go.
Delivery was cancelled by Home Depot hours before delivery for a "mechanical problem." Delivery was rescheduled for 10 days later.
So, once again, I had our driveway plowed and sanded, I shoveled a wide path to our widest door, I emptied our old refrigerator of all items, I moved all furniture in the path from the door to where the refrigerator was to go. In the morning I got a call that delivery would happen in 40 minutes. I remained home all day. No further calls. No delivery.
I complained. I was offered a new delivery date in three days.
I cancelled the order.
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