CB Home Improvement and Maintenance Home Depot Complaints #1062-1081

Home Depot review: product deception and wrong product installed

LHarshaw of Charlotte, US

Jan 15, 2020 10:04 pm UTC

I am very disappointed to find you are the most deceptive bunch of people I have ever dealt with - I am going to file a law suite against home depot...I solited your services for a window -- you came out and measure the window and suggest or stated the only manufacture which makes this window is Andersen knowing you were deceiving me and you selected the highest product possible...you charged me 2600.00 for a window and claim it had to be special made --- and stated Home Depot was cheaper but they did not have this three panel window -- this was a lie of depection; this is a consumer law when you intentionally deceive a customer... It is unfair or deceptive to represent, directly or by implication, that any industry product is new or unused when such is not the fact, or to misrepresent the current condition, or extent of previous use, reconstruction, or repair of any industry product.

Then you deliever a product I never ordered ...the you take the window out and never look at rather it matches the ordered product and then blow me off and say Oh we can just order grids but it will be several weeks.
Did you guys do this because I was a woman or even better black woman -- you over sold me and deceive me and I trusted you to order the best product possible...several of my neighbors said they order HOME DEPOT WINDOWS...

THEN I NEVER GOT A COPY OF THE CONTRACT AND I HAD NO CHOICE BUT THE SIGN BECAUSE THE CONTRACTING COMPANY HAD DESTROYED THE PREVIOUS WINDOW ...

WHY DID HOME DEPOT RIP ME OFF THIS WAY IS IT BECAUSE I WAS A WOMAN OR A WOMAN OF COLOR...THIS NEED TO BE ADDRESS RIGHT AWAY...I WANT MY MONEY REFUNDED AND MY OLD WINDOW PUT BACK IN IF YOU CANNOT BE TRUSTED AND I AM LIED TO THERE IS NO REASON FOR ME TO SHOP YOUR STORE AND YOU WILL BE REPORTED TO BBB. WHAT A SHAMEFUL ACT.

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