On 6/9/2023 I purchased several items in the Home Depot garden center at 6850 S Fry Road @ 99, Katy, TX 77494. The Home Depot employee at the check-out in the garden center said they were having problems with their card payment “equipment”. So he took my credit card and manually completed the purchase using the card. I didn’t watch his every movement, since I had no reason to suspect him. About an hour later, I was at a restaurant a few miles away and presented the same credit card for payment. But it was denied!
I contacted my credit card company, and they told me there was “suspicious” activity on my card AT HOME DEPOT! And they had blocked the card from further purchases. I have been using this card for 3+ years and have a large number of accounts being paid by this card. So, it took hours to contact the companies/service providers that were being paid by my card to use another card instead. Also, the staff at this store was no help… they said the manager was not available, and simply gave me the manager’s card and signed it “Dynique” (no last name). And the email address on the manager’s card ([protected]@homedepot.com) is invalid!
Desired outcome: Investigation by Home Depot and appropriate disciplinary and/or legal action against Home Depot employees... with proof that such action has actually been taken!