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10:12 pm EDT
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Osim Australia - OSIM Ucozy

I purchased the Ucozy back massage device back in December last year, after being impressed by a demonstration at one of their conventions in Sydney. The initial product I bought seemed promising, so much so that I ended up buying another one just six months later. Little did I know that this would be the beginning of a nightmarish ordeal. The second Ucozy...

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5:08 pm EDT
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Global Views in Dallas Texas - Furniture cabinet

I purchased gold cabinets (Item 9492666) sold through Global Views. The customer service was a nightmare. After one year, the brass finish has huge dark spots (under the protective coating). It's not able to be corrected. Global Views was completely disinterested and refused to offer a remedy to remove the damage. I'm out over $12,000 dollars because of...

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11:36 am EDT
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Hampton Bay Patio Furniture - Rock cliff set

My wife and I had an outdoor patio set Rock Cliff Brown 6-Piece Wicker Outdoor Dining Set with Bench and CushionGuard Riverbed Cushions for a little over a year. It was given to us as an anniversary gift and my parents didn’t keep the receipt and paid in cash. The company won’t honor the warranty since we don’t have a receipt. The table was kept in a shed...

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1:45 pm EDT
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Arron’s New Boston, Ohio - New bedroom set

I purchased a new bedroom set on 7/3/2023, went to pick it up was gave a used dirty set. Called back talked to camron salesman, he said he saw the damage and for us to bring back. We did camron gave us part of new in boxes. Pam account manger set she told us it was used when purchased it, I told her I only buy new stuff and she knows it. I’ve been with...

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3:37 am EDT
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Lane Furniture Company - Foot release mechanism for recliner keeps breaking

I have a Lane's sofa and chair set. The release mechanism that's located on the sides of the sofa, that releases the footrests, has broke. In the past, Lane's replaced it free of charge, which I was most appreciative. How do I get in touch with them, to get another replacement? Thanks! Deb White 36 Raymond Dr Hedgesville, WV 25427 [protected]@hotmail.com

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11:43 am EDT
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Palliser Leather Furniture - Leather is cracking and peeling

Bought a leather sofa and loveseat for over $4,000. We noticed in one area (not bonded leather area) was cracking and peeling. Contacted Heritage Furniture Peterborough, no help Contacted Palliser, warranty expired 2 months ago, too bad, so sad Contacted warranty company that I paid extra for, no help. I really thought dealing with reputable companies would...

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7:37 pm EDT
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Medipups - Buy a bed get one free

I bought the beds in May and have not received them. The e-mails they send to answer a complaint are sent to everyone. The phone number to call keeps ringing or says to go to customer support. This company is a SCAM. If anyone at Facebook takes the time to read the comments under their ad, they would see just how many people have been scammed out of their money. Medipups should be prosecuted and banned from Meta. Nancy Greene

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8:26 am EDT
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Bob’s Furniture - Good proof plan - guardian insurance

I purchased a sectional in 2019 with the insurance plan that they sell you. In 2021, the first recliner breaks, I fill out the claim online, sent in the photos of the broken piece of the sectional, which I thought was the LAF recliner, I thought if I was sitting in the chair which arm would it be that I was using. The reason for the couch breaking was it...

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6:56 am EDT
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Franklin Lift Chairs - Product quality

Within two years plus a few months I went through two of your chairs. Being made out of particle board does nothing for sturdiness of chair. Store replace 1st chair. Second chair broke down in the same way. My son-in-law rebuilt the one side with real wood. On the second chair the wiring sheath cracked in many places exposing wires inside. If one didn't...

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6:49 pm EDT
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ACF Wholesale - A king bed set

I placed an order back September 30, 2021 I was then told my order should be 3-6 month back order and from then they repeatedly said that. I did not cancel as alot was back ordered due to covid. 11/16/2022 I was told my information has been submitted for a refund and never seen such. Here we are June 23,2023 no money and company website is gone. I have filed previously with BBB.

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2:18 pm EDT
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Foshan Granto Furniture Co Ltd - Incorrect price, hidden fees

Occurrence: On March 31, 2023, I paid for gazebo 1550 US dollars to Foshan Granto Furniture CO LTD and spoke with Fanny Zheng the salesperson. I put my final destination Belgrade, Serbia and received the invoice with that final destination. Out of 1550 US I paid 600 US for only shipping and transportation to Belgrade, Serbia thinking that I got a good...

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11:01 pm EDT
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American Home Furniture, Santa Fe, NM - Dining set and customer service

I filed a complaint for American Home Furnishing in Santa Fe, NM. I never received a reply, can't figure out how to find the registered complaint on your website, and have been blocked from posting a review on the stores website. No one would give me the name of the CEO to contact about the problem and the CS rep was uninformed, rude and condescending. See...

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9:48 am EDT
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Factory Outlet Shop - Best rocking chairs buy 2 get 2 free

I placed an order on May 11, 2023 and charge was posted to my credit card on May 12, 2023 and as of June 6, 2023 I have not received the order. I called to the Factory Outlet Shop and they said I should call the Factory Outlet Store so I did. I have my order number and both said that was not their number. The second place I called said they didn't have my...

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11:54 am EDT
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Shewels Furniture Martinsburg WV - Sectional sofa

Things wrong with it. It has metal pieces on the frame that is tearing holes in the cushions and there is a board across the back that hits your back as well as threads sticking out. Called in january and they sent someone out to take pictures. After about 2 or three weeks we had to call them. They told us that the company that made the couch went out of...

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2:34 pm EDT
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Bob Mills Furniture - Unhappy with mattress they gave me and refuse to exchange or return

Bought a mattress at bob mills wichita ks. We have been very unhappy because we will wake up in more pain than when we went to bed. We have tried to get them to abide by their 90 night policy the store manager is refusing to abide by it, and keeps telling us 10% restocking fee. No matter what we do as well as we had some medication in the bedroom that wa...

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4:50 pm EDT
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Unlimited Furniture - Product and Delivery

I purchased furniture worth $14,000 online at the company called Unlimited Furniture. I was told that the furniture that I'm buying is of high quality and will be delivered white glove by a professional furniture delivery team. It was professionally delivered the only thing is that this is a really low-quality product. My delivery was rescheduled 4 time...

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5:52 am EDT
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Deco Furn - Order 2006598

On the 1stMay 2023 I placed an order for Furniture and selected that the Furniture be dispatched to my Residential Address. I also forwared them the mail with same. The next day the consultant responded and advised that my Order will be dispatched to Centurion that is 600km from where I'm based. I'm unhappy with service received even after several mails send to Deco Furn they are not willing to deliver as requested

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1:43 pm EDT
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ACF Wholesale Furniture - Refund never received

Ordered a sectional in November 2022 with delivery date of Jan 03, 2023. Delivery date kept getting pushed out until April so I requested a refund in February. I have made numerous attempts to contact them with a recording saying you have to message the. So I have messaged them about 12 times with the same generic response of they were looking into it. I...

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6:01 pm EDT
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OfficialHealthyBeds.com - Claiming bed for my dog

MY order number is 4287 I order this bed a couple of weeks ago they told me to expect an email of my order as of yet I have not received anything. I try reaching them on the phone, but it says we cannot answer the phone please email. I email them 4 times. so far, its gone on deaf ears. More and more I am thinking, it's of scram. I paid 39.99 Their phone...

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11:23 am EDT
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Star Furniture Houston, Texas - Chair/customer service

I purchased a sofa/chair/rug. When the furniture was delivered I was shocked to see it all together. The salesman I had was not very helpful in helping me pick out items. I was looking to fill a room with something nice and beautiful. I now have something you would find in a garage sale. The chair I picked out was a print but the salesman didn't tell me how...

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