Furniture Stores Featured Reviews
Nectar - Product and customer service
11/27/23 Mattress arrived damaged. There is a piece missing in black strip that goes completely around bed. Called customer service and told I needed Birds Eye pictures of all sides of mattress and they would decide if it could be returned. Explained cannot do this and already required help to get it in here and corner of box was damaged. They were quite...
Read full review of NectarHarvey Norman / Dixie Cummings - Luximo leather lounge 3 piece
Luximo 3-Piece Leather Recliner Lounge Suite Mechanical failure in recliner chairs, one that has barely been used. Warranty was for 12 months on mechanisms and the things failed within 6 months approx of warranty end. Contacted Harvey Norman and complained and supplied photos. Apparently the supplier Dixie Cummings believes we have been "lounging" on the...
Decked Out Builders LLC - Screened porch project
I fired Decked Out Builders due to unprofessional behavior of office clerk Kristen. Decked Out Builders has a slick website which presents the image of a successful and substantial company. However, the reality is they are a mom and pop shop with 1 occasional employee. Neither Tony or Kristen are educated in business, accounting, marketing, etc., and...
Read full review of Decked Out Builders LLCXiahano Ltd - Please see receipt below
I ordered a chair that was in fact a chair that folded up on the floor I paid for this item twice they have said they have sent this item to the wrong address I get excuses after excuses this item was ordered several months ago they refuse to give me a refund. They cannot give me any proof of this item being sent out they are a con command should not be aloud to get away with doing this to the public
Read full review of Xiahano LtdFurniture Village Ltd - Lack of after-care service
An expensive Geltouch 5000 mattress bought from Furniture Village was delivered damaged by being bent and strapped in half - contrary to the manufacturer's guidelines. Despite my sending two letters of complaint to local store, plus one email and one letter to head office, I have still not had the courtesy of receiving a single reply. Extremely poor after-sales service. Furniture Village does not deserve our custom.
Read full review of Furniture Village LtdXiahano - Folding bed chair
I have taken photo of my receipt I am getting the same problem they say item sent to wrong address twice I still haven’t got my item or money refunded this company should not be aloud to get away with this. I have sent so many e mails I have lost count they have said they have sent item twice to the wrong address. The other day they said item had now been...
Read full review of XiahanoLitfad - Office furniture
I moved into a new office space in April 2023, and I ordered two desks and two executive office chairs from this company because they were so reasonably priced and looked so beautiful on the website. They pretend they're in London, England, but they're actually out of China, so the order took almost two months to get here. When the first pieces arrived...
Guardsman Furniture Warranty Company - Broken sofa
The sofa has broken springs, and a broken drawer in the middle. The claim was initiated on 8/3/2023. It took them until 8/30/2023 to send out 2 people to look at the broken sofa. Finally on October 10th I received an email with 3 different options. Option #1, They would pay me $161.00 and keep the broken sofa, Option #2, a full replacement of the sofa, with...
Read full review of Guardsman Furniture Warranty CompanyCor Living - Not as shown
14 inch memory foam king mattress Defective 14 inch, I got 10 ins. This bed in box didn't rise to 14 inches. Only 10 I provided pics and they still rip you off. It's uncomfortable, I'm overheating. And it isn't even. Even worse is customer service. Who put you through hell only to deny your valid claim. Please don't ever do business with this company or you'll be sorry. They are the worst scum of the earth.
Overstock Furniture & Mattress - A large assorted chair
I bought this chair 10/02/2023 and put it in layaway until I could get someone to pick it up for me and Ashley the girl that sold it to me said she could get her husband to deliver it to me for $50.00 I said ok and I would call her to let her know what day and that I would pay him the remaining balance of $211.00 for the chair and $50.00 for her husband...
Read full review of Overstock Furniture & MattressMarvelousis - Sofa bed
I bought a small sofa bed for 49.99 US plus shipping 9.99 US. I ordered on June 2, 2023. Never got the bed. Wrote to them and they told me they would send another one. Still nothing. I wrote again, now I want a refund. They told me yes but it would take 5 to 7 days to receive it. I've been playing ping-pong with them since july. It's a real scam. The site is no longer available.
Charter Club Sheets - Charter club king extra deep
I bought a set of charter club king extra deep sheets after a few washes the fitted sheet started to rip. I paid close to. 200 for the set that didn't even last a year. I bought it at Macys. Looking inside the fitted there is a line of missing thread and I guessed it started to rip there. For such expensive set this should not be happening. I also noticed there are a lot of complaints about the same problem.
Read full review of Charter Club SheetsInventtech - Disposable sheets set
I Paid Invent tech to assist me in this product, paid thousands of dollars and all I got was a DVD, and paper work that I had to send out myself. They took it to a trade show and did not extend the utility patent. nor did they give a copy of it. A company (medical) has made millions of dollars off of it. The day of experation on utility someone had stole...
Read full review of InventtechNational Seating and Mobility Maryland - Put on hold indefinitely/not returning calls
On 09/12/2023 1 week after faxing a physician's order to the company located in Baltimore Maryland I still had not heard from anyone to set up an appointment. I called 6 times, was put on hold each time from 15-30 minutes each time and no one ever answered. The phone prompts say to leave a voice message and if a message is left before 4p.m. someone will get...
Read full review of National Seating and Mobility MarylandNatuzzi Italia - Product
2 sofas bought both have problems both saggy leather both terrible to sit on Look like I have had them for years only 2 yrs old been in contact with various people and it looks like the courts are the next step Do not buy from natuzzi over priced no price marking and once you put pen to paper no turning back no time to think about it, all they want to do...
Read full review of Natuzzi ItaliaUFO - Mondi Bed frame from UFO
I bought a Mondi bed frame in February from UFO online.. the bed came..in a week the middle legs started to bend.. I emailed them and they said I must buy a carpet to put under the bed imagine😳then eventually the legs broke.. I kept on sending them emails with pictures and calls but never received help.. I then decided to go to one of the branches in...
Read full review of UFOXiehan - Lounger chair
Ordered a outdoor lounger chair on 27/6/23, then contacted the company on 12th July to enquire about when the order would be sent and was told it was already sent out. On the 18th July I emailed them again and was given a tracking website https://www.17track.net/en and tracking number LV811530111CN which said my parcel had been at Chelmsford depot since...
Read full review of XiehanXiahano Limited - Beds
i ordered 2 lounge bed things from this company back on july 6th of 2023 they charged me $60 and i still haven't recieved anything from them i would really like a refund i work very hard for my money and can't afford to be ripped off i will be sending this to the better business beareau something needs to be done about businesses like these ripping people off its unacceptable
Read full review of Xiahano LimitedLitfad - Modern solid wood coffee table oval sled coffee table
I ordered this coffee table directly from this company's website for $550. After a month I received a box with two very poorly constructed table legs, and no table top! When I reported this to the company their response was to offer me 5% of what I paid as reimbursement. When I said 'no', they continued to offer a higher and higher percentage until they...
Supernova Furniture - Sofa & recliner lights do not work sofa seats sinks
No commnication for over a year no calls when I call I have been ignored or disconnect. Supernova sent two technicians said they have no parts then said to call montage insurance they would help but they sent another technician told me to give them 6 weeks still not fix this problem have been going on for a year montage said would not help it wa...
Read full review of Supernova Furniture- Bathroom and Kitchen
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