Furniture Stores Featured Reviews
Mid Valley Southkey Outlet - Irresponsible staff bad attitude never listen to client
Hi Sir/Madam, We had purchased of a sofa and a dining table (the “purchased items”) from your mid valley southkey outlet on 5th Nov 2022 on the understanding and assurance from Ms Suzy that the sofa will be delivered to us latest by 15th December 2022 if we could confirm and make payment of our purchased. The purchased items didn’t deliver to us on time...
Read full review of Mid Valley Southkey OutletMaison Cura (Thrift furniture seller on Instagram) - Thrifted furniture
On Nov. 24, 2022, I purchased second hand furniture from Maison Cura, an online store on the IG platform. The next day, I asked them about their refund policy since I wasn’t too happy with my purchase. The goods looked better on photo, bigger too. The said they didn’t have a refund policy, only an exchange policy. But in the middle of our conversation they...
Read full review of Maison Cura (Thrift furniture seller on Instagram)Titanium-S UK - Porch furniture
Greetings, I have ordered porch furniture from this company on October 24, 2022. I have reached out to the company numerous times for status updates, and they keep informing me that it has been delivered to my post office. There is no package left at the post officer (five-piece porch furniture). I asked them to reimburse me and they keep telling me to check with the post office. [protected]@noreply.xborderecommerce.com
Natuzzi Editions - Delivery/customer service
I ordered and signed for a new settee on 31st July 2022. At the time of signing I was told I would get this in time for Christmas. I didn't hear anything and therefore went to the shop. I was informed it was on a container, I asked if it had been shipped yet to be told this was not known it depended on whether the container was full. Explained I was told I...
Read full review of Natuzzi EditionsCourts Mammoth Malaysia - Call services
I am an intern in some company. I receive a call through the phone. The caller claims to be from Courts Mammoth and asking for staff confirmation. A week working there, which is new to me to be caught up with the new work I am doing, more or less the knowledge of number of staffs there. I ask the manager for the staff mentioned, not more than one minute...
Read full review of Courts Mammoth MalaysiaACF Wholesale - Furniture order
I placed an order for an Ashley nightstand on May 22, 2022. I still have not received it. I have sent email after email and get the same crap story,. It's on back order and will be sent on such and such a date. The date comes and goes. I send another email. Same story. I'm, still waiting. It is December. I demanded a refund and received a response stating...
Read full review of ACF WholesaleThe Brick Furniture Ltd - Sectional
My purchicing bil is1020247bjoz vivah202z5 We bought a sectional from Brick Furniture.. Only first couple weeks the new sectional was comfortable. Later the foam cushions started to fall in, to sit where close to impossible. Brick Administrations told us: "WE DO NOT EXCHANGE OR REFUND". It just happened that our relative has a Furniture factory in Toronto...
Read full review of The Brick Furniture LtdDream Cloud - Refund - had to call to receive one. Even though products were returned.
Ordered a mattress and bed frame. The box containing the mattress was severely damaged. Appeared to have been wet at some point and had black mold on corners of the box. Upon looking in the box. The mattress was not sealed in plastic. Returned mattress now waiting for refund. Long phone calls. Not an American company as advertised. Frame - China Made
Read full review of Dream CloudUpholstery Decorations - Repair or reimbursement
Good afternoon, I had my kitchen banquette upholstered by this firm a few years back. Upholstery material noted to be degrading throughout piece with minimal use. Spoke to owner Raul Torres who came to inspect and agreed material was faulty but since I no longer had a receipt would not entertain repair or giving me contact information for the upholstery...
Read full review of Upholstery DecorationsCustom Design Furniture & Interior Renovations - Get our furniture or refund
We ordered a desk and pantry on 9/6. told it would take 8 to 10 weeks. it is now 12 weeks. When I call, I get the answering machine that says, "we'll get back to you shortly". We gave a substantial check deposit for half the amount. We have an invoice with the amounts and the items ordered. I have called every day for 1 week. I even emailed them. What can we do?
Read full review of Custom Design Furniture & Interior RenovationsBedilion - Tailgate wall hanging shelf/wall mount storage cabinet
this item was advertiesed on Facebook. I Ordered on November 9thand recieved an email confirmation. I have attached that . They sent a cheap heater that arrived from a warehouse in California. Only 3PL Return Warehouse Warehouse Manager 16468 E. Valley Blvd. La Puente, CA [protected] Order # WH25-[protected] - Quality Assurance Shipping email...
ACF Wholesale Furniture - Refusing to issue a credit for cancelled product
Please do not do business with this company! Order placed on 7/19/22: customer service told me order was on a slight delay. 8/20/22: 9/2022: cancelled the order after 2 months and now 4 months later they are still not issuing refund for the cancelled product! 10/11/22: inquired about credit and I was told they were "looking into it" 11/22/22 - still no refund and I had to file a cliam with my credit card company!
Read full review of ACF Wholesale FurnitureJordnan Furniture - Leather sofa
6 years ago we bought a leather chesterfield sofa at Jordans, about $1700. When it arrived I soon noticed that the color of one of the 2 cushions was somewhat light in color than the rest. Not knowing anything about leather, I unfortunately failed to notice that it wasn’t only color but a significant quality difference. The cushion has continued to become...
Read full review of Jordnan FurnitureFarmer's Home Furniture - Defective furniture
Purchased Catnapper sofa and loveseat from Farmer's Home Furniture in Batesburg, S C. 29006, 03/25/2021, for $2515.61. Noticed defect immediately, but didn't contact them right away because I was not staying at my home. A few months ago, I personally went to the store and showed pictures and let them know I was very unhappy with sofa! They sent a rep out a...
Eldorado Furniture - Living room furniture set
I purchased a living furniture set last year from Eldorado Furniture. Within months, the furniture buttons began to pop off. I called Eldorado and they sent someone to sew the button back on under the 1 year warranty. More buttons continue to pop of up to about 6 buttons within the 1 year warranty. The furniture was rarely sat on so the damage was not due...
Read full review of Eldorado FurnitureACF Wholesale - Mirimyn antique white door accent cabinet - order confirmation #126720
I ordered an accent cabinet online from ACF Wholesale on June 18, 2022 at cost of $514.04. This was paid with my Fifth Third bank mastercard at the time the order was placed. The order was supposed to take 2-6 weeks to ship. I never received the item. I did contact the company by phone (waited 2 hours on hold) and was told I should receive it in September...
Read full review of ACF WholesaleIvan Smith Furniture In Bastrop LA - Kensley extra firm mattress
We bought this mattress from Ivan smith in Bastrop la. on Feb2 2021 and we paid $1232.08. I called Ivan Smith and told him that the mattress had a lot of sunk in places and it was real lumpy even tho we turned the mattress once a week when we changed the sheets. and he told me to call the people that made it. The number I called was [protected] And I told...
Read full review of Ivan Smith Furniture In Bastrop LAHome Gallery Stores - Sofa
"buyer beware! home gallery stores has some scam going on! i ordered online a sofa on aug 24, to assure that i would receive it after i closed on my new condo the week of 10/24. I was assured that it would. Obviously, i would understand if it went past by a few days due to unforseen circumstances. The sofa was confirmed in stock and has been in stock each...
Read full review of Home Gallery StoresFurniture & Mattress Surplus Warehouse - Returned product but no refund
On September 4th, 2020, I purchased a queen mattress and box spring from Furniture & Mattress Surplus Warehouse on Neal Hawkins Rd in Gastonia. Even after much consultation with the store salesman, Jordan A., neither product fit my bed. Upon delivery we discovered the Atlantic Nights mattress and foundation did not fit and I had the items returned...
Read full review of Furniture & Mattress Surplus Warehouse
A Perfect Closet & Cabinets, LLC. - Incomplete project
08/01/22 - Unresponsive - Len installed a Custom Closet in our Front Bedroom and a Custom Shelving & Bench in our entryway. He has been UNRESPONSIVE to us in completing this project. I communicated with Len via email with photos and phone regarding (1) the hallway adjustable shelf back panel not being secure and moving when I tried to adjusted the shelf...
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