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11:25 am EDT
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Colleey - Buy one get one 5-tier shelves

The order was placed in Feb 2023, we got the confirmation email stating it had been shipped. I followed the tracking number of China Post that was sent to me. Now it says it was delivered and signed for on [protected]. I have contacted them regarding this. When I attempted to reply to yet again another email from them saying it had been delivered, my email...

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6:57 am EDT
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Platinum Warranty Furniture Services - They deny all claims!

I bought a chair from Ashley's furniture and they make take 50 unnecessary pictures then tell you that it's been over 30 days they say damage to the chair is not covered even though that's the WHOLE POINT of the warranty I'm so mad this place needs to be sued and put out of business already they are scam artists and absolutely nothing more! Do not go to any...

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5:15 pm EDT
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Zucorahome - Service

I Purchased a sofa from Leons Furniture store. The sofa color was light-colored and at the time of purchase the sales person suggested purchasing a protection plan from ZucoraHome. When ever I called ZucoraHome for service they told me there were so many exceptions.  2 times they sent some products and asked to try by ourselves. The product they sent wa...

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2:01 pm EDT
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ACF Wholesale - Master bedroom furniture - order #131040

This was placed August 18, 2022, and after several months their only update we received was order has been back ordered. On Feb 6, 2023, we got tire and decided to cancel the order. Since cancellation of the order, we still have not received our refund. Response from them stated that they were unable to process the refund back to card that was used for the...

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12:53 pm EDT
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One Stop Cleaning - Furniture, carpet cleaning

I hired One Stop Cleaning to clean a sofa and 4 chairs with cloth cushions. There was a large stain on the sofa. The cleaning guy came Feb 22 to my son's place in Burlington -2045 Summerwind Drive. He steamed the sofa and chairs. The next day when the material dried, the stain of the sofa is still there and the chair cushions looked worse than before...

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9:26 am EDT
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Tuareg Marketing Pvt. Ltd. - Kitchen chimney

From: Sri Alik Bhattacharjee 44, Bindubasini Road, P.O. Bhatpara Dist. 24 Pgs. North West Bengal Mo.[protected] Email: [protected]@yahoo.com To The MD & CEO, Tuareg Marketing Pvt. Ltd. Khasra No. 154, 1092,1189, Bhalswa Village, Bhalswa, North West Delhi, Delhi – 110033 Email : [protected]@inalsa.co.in , [protected]@inalsa.co.in Sub.: Refusal of...

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8:14 am EDT
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Lay-bye - 3piece Toscana bedroom suites ki

My bame is Angela Malitaba Malgas. I have 2022 OCTOBER. I PAID R15000.00 plus delivery BRADLOWS POTCHEFSTROOM Riverwalk mall. This Monday I paid R2000 but no one reject my money.15 March 2023 I went to the branch and pay the BALANCE. Zanele Start to harassing me. She said another customer is take in. I cry Zanele said said to me First comes first serve. To...

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9:15 am EST
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Cozy Cove - Dog bed and mystery box

Ordered small dog bed and a mystery box on 20DEC22. Never received! Tried emailing them, no response, no phone #to call. Jan23 I disputed with my credit card company and they just received from cozy cove they shipped it back in Dec22, so they refused my claim. I have to this date never received items in the amount of $27,94/$29.40. While this does not amount to alit it’s the principal! They are a fraud!

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5:28 am EST
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Cosy Cove - Calming paw bed

I ordered a dog's bed from Cosy Cove back in November 2022 I received notification that it had been delivered which I knew it had not as I had not been out that period. I have tried to contact the company with emails but cannot get any response. Money is very tight as it is on my disability and pension without these people taking my money from me. I truly...

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7:36 am EST
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Cindy Crawford - Sofa and loveseat

Purchased a Cindy Crawford sofa and loveseat about 7 years ago and the "leather" is peeling where it is stitched. We spent a good amount of money and at the time we believed we wouldn't have to replace the set for many, many years! We are very disappointed with the Cindy Crawford line! We read where there was a similar issue and the comment given was that they cover a one year warranty! That's terrible!

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9:25 pm EST
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Charter Club - King sheet

A king sheet set was bought and used for about a year or so. It was altered with two other sets. The flat sheet is all ripped, kind of shredded. This is the second time this happened. Not too long ago another flat charter club sheet ripped the same way. I figured they were defective and throw them out. Now here we are again. This is not right. They cost a...

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9:38 pm EST
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VincentFurniture.space - Not having the item for sale that was bought.

I think I got scammed. I am in the middle of trying to get my money back from a botched order placed a month ago. I followed a two week, grueling tracking of the item, and when it finally got here it was a tiny brass looking ring that you wear as jewelry. The person I am trying to speak with about the bad order sounds like she is Chinese and does not...

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4:03 pm EST
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Star Furniture and E.S. Kluft & Company - Aireloom mattress

On 7/2021 a E.S. Klu. Revery Campbell mattress and adjustable base was purchased from Star Furniture. My husband thought we were getting a flat top mattress and the one we got was a pillow top. Therefore he does not think that we received the mattress that he told the salesman that we wanted. He complained about the mattress being uncomfortable after the...

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4:23 pm EST
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Value City Furniture & Pure Promise Warranty - 2 pc manual felix set (loveseat & sofa) + coffee table & nest sectional

Do not buy your furniture here... They do not stand behind their products & have a partnership with a scam warranty company! In 2021, I ordered two different sets of furniture from value city furniture with a combined price tag of $5913.97. This included all of their fees, as well as the pure promise warranty for the furniture. The felix sofa/loveseat combo...

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1:53 pm EST
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Dufresne Cyrville - Broken oven fire hazard

I bought an oven here back in early December 2022 and got it delivered. They took our old stove away. Once we got it, it was dented in the front, in the back, a fan is unbalanced so it makes an extremely loud noise, it does not shut off (Even after pressing off, it is still extremely hot for hours until we unplug it), it turns on randomly (which i...

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2:05 pm EST
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ACF Wholesale - Furniture never received

I purchased furniture online through the ACF Furniture website, and was told it would take 8-12 weeks to arrive. Now here we are 1 1/2 years later, and still no furniture has been received to this day. I had to call so many different numbers I found in Google or was given by other Ashley customer service reps, because I was getting the run around from ACF...

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10:47 pm EST
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Home Gallery Stores - Damaged product delivered

I purchased a two piece china buffet cabinet and the bottom base board part of the top cabinet is bent. The middle curves down and the sides curve up making the cabinet unstable and slides with minimal force. I tried to contact HGS and they originally said the “manufacturer” offered me $150 reimbursement for the damage which I thought was insulting...

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5:22 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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JDs Cabinet Refinishing - Cabinet painting

I hired “JD” to paint my kitchen cabinets. His men did a horrible job. Not only did the paint bubble and peel within a day of painting, paint was splattered on my walls, kitchen table and chairs. Additionally, he installed soft close hinges and now my doors don’t close completely. Everything about this job was bad. He would not fix the shoddy work and told...

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7:20 pm EST
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Norwalk Furniture - Poor manufacturing

My client purchased Norwalk sectional. Within 3 weeks of delivery which was in November 2022 they noticed a hole in each arm of the sectional in the exact same area. You can feel the rough wood underneath the fabric where the holes is. There is no padding, so the fabric rubs against the bare wood. I filed a complaint with the customer service center. A...

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4:58 pm EST
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Cleo's - Bedroom set from Cleo's

We purchased a bedroom set from Cleo's back on Sept 24, 2022. When we purchased it we had them deliver it to our house. In November 2022 our dresser broke. When I called to have it replaced Curtis at the Cleo's in Jacksonville, Ar were we bought it from told me that we could bring it back or pay for them to come out and pick up the dresser so it could be...

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