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1.4 7 Reviews 884 Complaints
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Frigidaire Complaints 884

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R
12:00 am EDT

Frigidaire frustrated from electrolux

My name is Ravi Bhanot and this mail is my frustration towards Electrolux. I bought Electrolux 1.5 ton split AC on 6th April 2007, thinking that it has a good brand value and it would be long lasting. I bought it to give my father as a gift on his retirement.

I bough this from Amritsar dealer’s name is Bholi Brothers, however I am very sorry to say that whatever impression I have for Electrolux all go in vain. Those people gave us faulty unit and also were not ready to replace that. It has been really frustrating. Those people are spoiling Electrolux brand name.

Regards,
Ravi Bhanot

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argagan
IN
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May 25, 2009 4:34 am EDT

you have not told what was the problem?

A
A
ashay
IN
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Apr 14, 2009 3:31 am EDT

should i buy electrolex split ac or voltas window ac both are near abt same rate of 1.5 tonns

P
P
Prabhu
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Apr 24, 2007 3:09 am EDT

Dear Mr. Ravi,

I have had a similar experience with Hitachi Quadricool 1 ton window ac. Please bear in mind that Electrolux is a good brand still as I have seen it in a friend's office. He uses it 10 hrs+. I am still thinking of buying an electrolux 1 ton split for home.

Many dealers dont care a damn once your payment is made. Most ACs come damaged due to poor logistics. My experience with Hitachi is the same. The call center at Hitachi is pathetic. I wished they change my new AC with other piece, but they would not. Atlast I have to bear with the damaged piece which I got from my dealer at Malad, Mumbai. It somehow works now, but nothing great to the 5000 Rs. Premium price I paid for buying a Quadricool AC. Finally the korean brands seem to be better choice than AMTREX HITACHI in todays market.

Prabhu.

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12:00 am EST
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I purchased an electrolux er40dfonps ozone dual health guard refrigerator in november 2006. the piece was damaged, so I then received a replacement on 4th december 2006. On 10th january 2007, the freezer stopped working at its maximum capacity. I waited for a day thinking it would rectify on its own on 11th. there was no change. on calling the mumbai...

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T
12:00 am EST

Frigidaire no more general motors made crap for me!

We bought our stacking Frigidaire (top load) washer/dryer about seven years ago. We had an old Frigidaire pair that we gave away when we bought this troublemaker. The old washer filtered the water so the lint did not get into the pump and stop it up. This new unit has no such feature and occasionally "surprises" us with about 20 gallons of water on the floor. No more General Motors made crap for me. Next time, I'm going with a foreign-made model.

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Larry Larson
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Jan 18, 2007 9:37 am EST

Note that GM sold the Frigidaire division over twenty years ago. The old GM built machines were bulletproof (I have some coin operated ones in an apartment that were bought in the 60s.). I don't know who makes the new ones.

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Just has the control box on the refrigerator (model FR523W3AW5) replaced. From speaking to the repairman this is a very common problem. The repair man said they have has this problem since the model came off the assembly line. The cost was $114.90 plus $75 service charge. I would appreciate if Frigidaire would split the cost with me. The manufacturing date...

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About Frigidaire

Frigidaire specializes in consumer appliances, offering a range of products including refrigerators, freezers, stoves, and dishwashers. They provide home solutions with a focus on kitchen and laundry appliances, aiming to combine functionality with user-friendly designs. Their services include sales support and appliance repair.
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Overview of Frigidaire complaint handling

Frigidaire reviews first appeared on Complaints Board on Oct 12, 2006. The latest review Dishwasher & 2 refrigerators was posted on Apr 21, 2025. The latest complaint Icemaker was resolved on Apr 27, 2020. Frigidaire has an average consumer rating of 1 stars from 891 reviews. Frigidaire has resolved 83 complaints.
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  1. Frigidaire Contacts

  2. Frigidaire phone numbers
    +1 (800) 374-4432
    +1 (800) 374-4432
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    Customer Service
    +1 (800) 374-4432
    +1 (800) 374-4432
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    Customer Service
  3. Frigidaire emails
  4. Frigidaire address
    2715 Washington Rd, Augusta, Georgia, 30909-2245, United States
  5. Frigidaire social media
  6. Stan
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    Apr 23, 2025
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