Frigidaire
Reviews and Complaints

I fully agree with you. These guys are cheaters to the core. If not the company then their sales and after sales support team is a big loser.

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.complaintsboard.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.

Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

How old was the machine and how long was the warranty?

you have not told what was the problem?

should i buy electrolex split ac or voltas window ac both are near abt same rate of 1.5 tonns

Dear Mr. Ravi,

I have had a similar experience with Hitachi Quadricool 1 ton window ac. Please bear in mind that Electrolux is a good brand still as I have seen it in a friend's office. He uses it 10 hrs+. I am still thinking of buying an electrolux 1 ton split for home.

Many dealers dont care a damn once your payment is made. Most ACs come damaged due to poor logistics. My experience with Hitachi is the same. The call center at Hitachi is pathetic. I wished they change my new AC with other piece, but they would not. Atlast I have to bear with the damaged piece which I got from my dealer at Malad, Mumbai. It somehow works now, but nothing great to the 5000 Rs. Premium price I paid for buying a Quadricool AC. Finally the korean brands seem to be better choice than AMTREX HITACHI in todays market.

Prabhu.

First the dishwasher, it had never cleaned the dishes thoroughly, even though they practically get washed before they go in!
I'm done with dishwashers in general unless someone knows of a brand that actually works!

Please stay away from Frigidaire products they customer service are bad my freezer has been broken down for 1 month and half and 5 techs have came out to fix it and they can't fix it and Frigidaire knows its not fixable but they still want to send another tech to fix it, they are a joke just like there products stay far from there products.

Vijay sales sucks all 3 consumer goods I bought are defective

Completely agree to the above comments. I am totally disappointed with the service provided by Electrolux. It has been 4 days since i raised a complaint and nobody has responded to it. When I called the service center they kept giving me false promises and when I tried to escalate they tried to put me down. The service number given in the website (of Bangalore) does not respond either.

Nobody should bother going for such fancy products with pathetic customer service

Please do not buy any of electrolux or videocon products. pathetic companies, horrible service, no spare parts available. these companies should be kicked out of business.

I am fade up with service of electrolux, after my last mail your base location team collect pcb from my house on 6th august, 2011, after that today is 3rd september, 2011, there is no reply from your end. even when phoned they say to wait things are in process but when it will be corrected is known by head office. if this is your response from a reputed brand like yours, to your customer as we are waiting from may 2011, almost 04 months, I am sorry to say that I will not get trapped in future in this (electrolux) brand. I buy microwave oven to serve my family and my wife take cooking class of microwave oven, she face bad name in her carrier

I bought a electrolux 205 refrigerator from great easterntrading co, garia on 19.09.11. delivery made to my home on 20.09.11 at 9pm. install the refrigerator on 21st sept after 12 hours I have found it not working. complained has been launched on 22nd sept. after verification by the service it found that condenser pipe is defective. however now the electrolux need 10 to 12 days time to replace the machine. this not acceptable by me.

Tridip bose, kasba rajdanga indu park block - h room no 404
M [protected]
Great eastern cash meme no gc/004726/11-12

I had purchased a microwave from vijay sales, vashi in 2009. the electronic circuit is longer working. I lodged complaint with their toll free no. twice, once on 27.8.11 (complaint no. ptna2708110049) and again on 2.9. the telecaller apolized and promised to fix my problem within 24 hours but did not send anybody for repair. lousy company, actually big cheats, government should deal with these companies with strong hand. my address is sudip ray, [protected]. if anybody from the company has coutesy to call me after seeing this mail, he can call at my no.

I had purchased a electrolux refrigerator on 30-08-2006 from subash electronics, kanpur model er-180, s. no.[protected] colour-blue, which was not working properly since begining, in march 2011, I registered complaint to co. against fault in compressure of said refrigerator, the co. forward the complaint to m/s. khushi electronics, 122/615, shastri nagar, who forced me to pay rs.900/- as service fee for change of compressure to whom I paid rs.900/- on 02-04-2011. again after three months, the compressure stopped functioning & cooling, I repeated the same process in august2011 within warranty period of compressure, but now the aforesaid auth. service provider of co. again making illegal demand of rs. 1100/-for change of compressure, to whom I denied to pay and sent notices within warranty period on 26-08-2011 through speed post, to md of elecrrolux at their mehrauli gurgaon address & to aforesaid auth service provider m/s. khushi electronics, kanpur, the notice of co. returned with postal remarks"left' I also sent e-complaints through e-mail to co. within warranty period, which is showing on"electrolux complaints witin warranty"
now through this email complaint, I again request to co. to pl. immediately change the compressure without making any illegal demand by co. auth. service provider. bharat bhushan mob. no. [protected] and [protected] e-mail ; bbsaluja@ gmail.com

Service not good. plz don't purchase electrolux items.

Note that GM sold the Frigidaire division over twenty years ago. The old GM built machines were bulletproof (I have some coin operated ones in an apartment that were bought in the 60s.). I don't know who makes the new ones.

built a house and builder put this in and never used the bottom oven due to just the two of us.
I did Easter and went to use oven, and it stays on preheat now they are saying it was delivered defective and never tested now it's my bill. You can clearly see its new and never used

ive had this frig less than a year and the compressor went out. if you want real results file a complaint with the nc state attorney generals office. the more who complain the better the chances they will change their ways! https://ncdoj.gov/file-a-complaint/consumer-complaint/

sold wrong parts... dont fit, i proved by photo evidence... just want correct parts or refund... all this over 550 baht

thailand customer service is not acting in electrolux maner... we have had a electrolux in the house for over 45 years... now i get treated like garbage

I have been waiting two months for Frigidaire to resolve the problem with my Refrigerator. I have made 10 phone calls and keep getting the same answer. The Frig is not cooling or freezing as it should.

I have told you over and over again probably 8 or more times about this refrigerator I would like a answer 6705 cedar trace stanwood Mich [protected] what is missing?You haven't examined it because you haven't read it you work for Frigidaire so you won't do anything anyways

Waiting on a goodwill rebate/refund for a 17 month old unit that failed. Frigidaire offered a 40% rebate on the purchase of a new Frigidaire model. Sent in all necessary paperwork after my new purchase, supposed to have in 7-15 days been 26 and still waiting. I call their call center and get lip service with a call back promised-never happens.

Thermostat and possibly compressor stopped working 2 days after purchase/installation from Home Depot Approx. $1000 of meats etc. inside. Delivered 8/24/23 and was operational at last observation on 8/25. Went away for the weekend to find on 8/28 no temp reading on LED outside. Interior light is on, but freezer out

The control panel is unresponsive. You can feel the botton detent but no response. You have to press it over and over for a desired result. And who in there right mind let that control panel be approved with the razor sharp lip between it and the handle. I have repeatedly lost skin from my knuckles opening this POS.

The inside wall of the freezer has two long cracks on the left side. The ice maker is locked, and the tray will not come out. My kitchen floor has water damage from the icemaker/water dispenser leaking large amounts of water. I purchased this product in 2015 from Lowes. I regret purchasing this refrigerator. This model should be recalled at once.

I bought a Frigidaire 27.8 French Door Refrigerator from Lowes on 2- 13, 2023. They delivered one on 2- 16, 2-21 and 2-28 all three were sent back because of manufacture flaw. The 4th one on 3-7. we learn the track in the freezer is off. I explain in detail but they only allow so many letters. I can't explain the tec has mess the track up bad.