CB Shipping and Logistics FedEx

FedEx review: Fedex suck$

ABXUriel of CA

Oct 20, 2025 3:25 pm EDT

Verified customer

Featured review

Fedex needs a complete company overhaul / restructuring from top to bottom = ceo's to customer service / call centers to drivers.
As a business owner I would expect that a multi-national / multi-billion+ company like fedex should/would go out of business with this many customer complaints against them. I tried to send a gift box/package on my personal fedex account to london, england uk from canada paying top priority price for 3 day delivery guaranteed on october 9 2025. Not only did fedex fail delivery on that date; they were almost a week late attempting 2-3 x times on october 14/15/16 when my recipient was out of the country on a business trip. They knew it was supposed to be delivered on/before october 9-13 = it was a birthday gift = they do not apologize or acknowledge failure or solutions in writing; instead a customer has to deal with outsourced call center reps overseas verbally who do not communicate well or can not make any promises. My box/package is now being returned to me at my request and if I did not call to find out what was happening with updates I would not have received a tracking #number or even knew it was coming back because they also failed to send me an email confirmation or full refund on $500 shipping cost$ as per my request and closed case support ticket.. Not good +& serious communication disconnect. Fedex agent staples also tries to hook customers into the international customs/duty tax fee charges scam even when they are told that a package is a gift with $0.00 value. This is the third time I have had a bad experience. Fedex 3thr33 strikes = you are out! Dhl +& other courier companies are even worse = fedex suck$; but they suck the least and that is not saying much.

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FedEx - Poor service 78

Resolved

FedEx - Lying about attempted delivery 57

Resolved

FedEx - tuition reimbursement not paid out 7

Resolved

FedEx - delivery exception security delay 5

FedEx - Bad driver 43

FedEx - Speeding driver 1

FedEx - Complaint 1

FedEx - package

FedEx - delivery of large packages

FedEx - Service bad service 1

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FedEx Contacts

FedEx phone numbers

+1 (800) 463-3339

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50%
Confidence score

USA and Canada

+1 (800) 003-3339

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Mexico

800 733 339

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100%
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New Zealand

1800 535 800

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100%
Confidence score

Ireland

800 033 339

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100%
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South Africa

800 988 1888

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100%
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China

+1 (800) 209-6161

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India

120 003 200

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100%
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Japan

+1 (877) 339-2774

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Canada, Tech Support

+44 345 607 0809

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100%
Confidence score

United Kingdom

+44 247 670 6660

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United Kingdom

+61 132 610

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33%
Confidence score

Australia

+55 112 169 7000

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100%
Confidence score

Brazil

+54 810 333 3339

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100%
Confidence score

Argentina

+43 800 123 800

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100%
Confidence score

Austria

+32 27 527 575

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100%
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Belgium

+45 70 233 332

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100%
Confidence score

Denmark

+358 10 800 515

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100%
Confidence score

Finland

+33 140 855 660

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100%
Confidence score

France

+49 61 076 840 660

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100%
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Germany

+39 199 151 119

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100%
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Italy

+31 800 0222 333

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100%
Confidence score

Netherlands

+47 63 940 300

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100%
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Norway

+351 707 244 144

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Portugal

+7 495 788 8881

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Russia

+34 915 209 060

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Spain

+46 40 169 160

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Sweden

+41 448 744 160

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Switzerland

+90 444 9339

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100%
Confidence score

Turkey

+966 122 329 999

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100%
Confidence score

Saudi Arabia

+971 42 183 860

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100%
Confidence score

UAE

+852 27 303 333

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100%
Confidence score

Hong Kong

+65 67 432 626

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100%
Confidence score

Singapore

+82 23 338 000

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South Korea

More phone numbers

FedEx emails

service@fedex.com

100%
Confidence score: 100%

Support

john.dolan@fedex.com

99%
Confidence score: 99%

ken.stickney@fedex.com

99%
Confidence score: 99%

rodney.myers@fedex.com

99%
Confidence score: 99%

terry.jackson@fedex.com

99%
Confidence score: 99%

More emails

FedEx address

Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States

FedEx social media
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Oct 23, 2025
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