FedEx

I live at 418 E Miitchell st Lake City Mich Yes its a small town and it is one block away from the school but its a busy street I was out side with my dog and herd the truck coming and I turned to look and He was Doing the slow and go at the stop sign and for sure he just did that slowed down and did not stop at the stop sign and go

Please just because no one might be coming and if there is Please stop at the stop signs

On September 30 between 12:00 noon and 12:30 the FEX driver sped down our street, Joy Road in Shelbyville, MI. This is a private drive, speed limit 15MPH. The driver was going so fast that at the top of a bridge I was afraid he would do damage to his truck. When I yelled at him, he ignored me. This is consistent behavior for FEDEX drivers on our street. We live on a lake, and have children playing. Your drivers are guests. Three months ago another driver was speeding in the left lane on US 131 in downtown Grand Rapids. When the driver in front of him suddenly stopped, he didn't see it and then had to swerve into the guardrail. Nearly caused a major accident. How can we get the FEDEX office in Grand Rapids, Michigan to instruct the drivers to slow down? Or doesn't FEDEX care about safety?

10boxes were shipped from France to my company in Australia. 2 boxes have been lost somewhere in transition. The customer Service staff is not at all helpful. Felix Khairul in Melbourne was looking after my dispute. He never ever returns my phone calls or emails. I have evidence of all emails I have sent to him.
I have also sent a claim form to Fedex today (29/9/2021). Felix did not even provide me the FedEx control no. which I was supposed to fill up on the Claim Form after repeated emails of my request.
My AWB no is [protected].

I will be grateful if you could look into this complaint.

Regards.
Deepa Bhatia
Director Westek Electronics
Thomastown VIC 3074
Australia.

Drivers delivered packages to our front door until last year when we remodeled and put a door on the side of our house. Ever since, they randomly leave packages there despite me creating a Fedex account and setting my delivery preference to the front door only. The side door is not covered, and they have left packages in the rain. Almost every time they leave a package there, I've called to complain. I'm told the information will be given to the local supervisor who will call me, but no one ever has. Yesterday it happened again. I had no sooner called and complained this morning than I got notice of a delivery. Again, they delivered it to the side door. The first lady I spoke with said she needed the tracking number for two different packages that were left there before she could file a complaint, or she would get in trouble. So I called after the second one was left. That lady said she only needed one tracking number, but she couldn't give me a case ID number. She gave me what I thought was an email address to file a complaint myself. She said I'd get a case ID number then. When I tried it, it was not a good address. So I called back and spoke with a gentleman who took both tracking numbers filed a complaint for me, and gave me the case ID number. How is it that your policies/procedures differ from one employee to the next, and what is the truth in this matter? It's so frustrating. I wish the vendors I use would quit using Fedex. I do not have this problem with UPS or USPS. They both deliver to my front door.

I do not understand why I have to wait until Wednesday for a package that was out for delivery on Monday? It should have been delivered today (Tuesday) not Wednesday.

This package was only coming from the next state over and by the time it gets here it will have been 6 days for a what should have been a 1 day delivery... at least it would have been with UPS.

Todd

Cut us off on 30 W heading towards WV! 80 mph!

I know staffing is a problem but c‘ Mon!

I have a medicated pet food supposed to be delivered to my house on 9/24/2021, which got delayed until 9/25/2021, then said it was changed to be delivered on the 9/26/2021. System said attempt to deliver but my security cameras show noone came. The lied.

I haven't received my package yet! Only BS & Lies from FedEx. In their failed system, my package is constantly ARRIVING in OCALA, FL and going around and around and around...(See their information below)
Plus this proves without a doubt that when they said "... It will be delivered by the end of the day" YOU now know it's nothing more than a complete lie/BS... The picture am sending is nothing more than just one of many notifications of a Scheduled Delivery BS that never shows up... And the video shows that FedEx does come to my neighborhood and simply passes my place (NEVER STOPPING) ...Saturday, September 25, 2021
6:34 PM OCALA, FL Arrived at FedEx location
2:59 AM OCALA, FL On FedEx vehicle for delivery Scheduled for delivery next business day
2:58 AM OCALA, FL Arrived at FedEx location
2:57 AM OCALA, FL At local FedEx facility

Thursday, September 23, 2021
3:22 PM OCALA, FL Arrived at FedEx location
1:44 AM OCALA, FL On FedEx vehicle for delivery

Wednesday, September 22, 2021
6:24 AM OCALA, FL Arrived at FedEx location
6:23 AM OCALA, FL At local FedEx facility

Sunday, September 19, 2021
9:54 PM OCALA, FL Arrived at FedEx location
5:05 AM OCALA, FL Arrived at FedEx location
5:03 AM OCALA, FL At local FedEx facility

Friday, September 17, 2021
10:41 PM OCALA, FL Arrived at FedEx location
11:37 AM OCALA, FL Delivery exception Delivery delayed, scheduled for next business day
6:32 AM OCALA, FL Arrived at FedEx location
6:30 AM OCALA, FL At local FedEx facility Delivery scheduled via FedEx Ground, not US Postal Service
6:30 AM OCALA, FL At local FedEx facility

Wednesday, September 15, 2021
10:24 PM OCALA, FL Arrived at FedEx location

I was sitting at home next to front door with windows open and waiting for delivery. FedEx driver never stopped and at no time was a any attempt at delivery made yet FedEx website indicates delivery was attempted.

The delivery was a critical medical device that now the website indicates will not be delivered until 3 days from now. I hope FedEx is monitoring this website.

My husband who has stage 4lung cancer got a lift chair to be delivered by your company. It came today the driver left it on the front sidewalk. I had to drag it up to our porch I am 72. I don't know if the driver was having a bad day or what but the delivery was unacceptable. Thank you, Patricia Hamons

Date of incident was 09/24/2021
Had a package coming to my house that i needed to sign for.
Had purchased from the company several times but they always used UPS and i never had any problems. Sadly they changed to fedex as their carrier and the first order they shipped using them ended in a complete mess. I always ask for texts with information when the package should arrive, and other information. After receiving loads of tests from Fedex telling me my package was to be delivered one day, then the next, then the next-without any delivery happening for one reason or another, and having to be here to sign for the package, i finally received a text saying the box was to be delivered on friday the 24th of September. So there i say waiting for the delivery truck so i could sign for the box, and what happens? I receive a test that the driver attempted a delivery but no one was home so they will try again. Well that is just great but i was sitting here all day waiting for the box and at the time they say they "attempted" delivery i was outside on the porch and believe me no one came. What was worse was the absolute ineptitude and complete lack of customer service-just using the words customer service in the same sentence as Fedex is a joke and completely inexcusable for such a huge company. I don't know what type of documentation you would want as the only thing i have is text after text telling me the same thing that my order is delayed, missing, and attempted delivery was made. I know it is hard to get people to work right now but seriously i don't know what this driver was doing but he or she was not attempting a delivery at my house. I could not get any answers nor would Fedex try to get the package redelivered which is just nonsense.

Tracking number: [protected]
I paid $85 to ship this package. It was marked as a high dollar item (over $120) and with a dry ice label. I was told this package would be delivered within the time frame that dry ice lasts and that the big label on the outside of the package would ensure this as well. As of right now my package is in Texas and was shipped on 9/20/21. This item is already completely damaged and worthless. I would like a complete refund of my shipping cost.

Fedex has got to be the worst shipping service I have dealt with. I do understand with the pandemic going on that shipping has been elevated . But DAMN! Every time I order something and it ships Fedex it takes 3 times as long than shipping with the USPS. 7 days from Ontario California to Modesto? I can drive there in 4.5 hours. I will stop buying items if they ship Fedex from now on. Fedex is union employed and supposed to be the best of the best. Screw that noise, they are the absolute worst. I do hope some how, some way they go out of business. Big middle finger to you Fedex.

Pkg was to be here 9/23. FedEx was seen passing my driveway by deputy at 1400. FedEx reported attempted delivery at 1459. Deputy, who had been sitting across from my driveway since approx. 1000, said no FedEx in area at that time. I was home ALL DAMN DAY waiting for this delivery. No attempt was made per security cameras. I have a very large sign especially for FedEx at the end of my driveway, since they have such a hard time delivering to the right address. FedEx sucks. They obviously lie about attempting delivery too.

I have been waiting for a package I ordered on Sept 8, 2021 as of now Sept 23, 2021 I still have not received it yet ! Have called your so called support line and not much help . I have received another package from another country faster than what this company does unreal considering my package was coming from N.C TO CA . Where is a Manager to talk to, as I have been told there is no Manager to talk to ? This is not the first time having problems with getting my packages but, IT IS THE LAST TIME I WILL BE HAVING ANYTHING SENT TO ME BY FED X .

Re: Tracking # [protected]. This package is over a week late and there is no delivery date. I called the customer service Department of Fedex and they opened a case # for me, which [protected] and I was told my package was still on the main truck that bought it into the Portland hub was scanned and is still on the truck. They were supposed to contact this office to get it put on a delivery truck to me but as of now, 9/23/21 it is still on the truck with no date for delivery. This is the 2nd package in a week's time that was delayed for the same reason. The packages are from Yankee Candle Co which means the candles are sitting in a truck and could be melting now. Please help me. Sincerely, Ruth White

P.S. There are more deliveries expected in the next week from the same place.

Why is it that shipping via UPS is such a pleasant experience all the way around. When the shipper says that you will receive a package within 3-7 days it happens. Not with Fed Ex. I have had a package shipped from Minnesota on September 8th and I have yet to receive it. The tracking updates were forever in the pending state. The last update was yesterday, September 21st. The update said that my package was to be delivered to Troy NY by the end of the day, September 22nd coming from NJ. Now I have another email update which states that the delivery is pending. No further information available. There is no excuse for this looooong delay. I will definitely not do business with any .com retailer that uses Fed Ex.

Ground Delivery Tracking #s [protected], [protected], [protected]
are just a few examples of FEDEX holding our packages and not delivering them for 10 to 16 days, or they are on the truck and they don't drop them off.
The packages are being sent from GRAYSLAKE, IL to South Bend IN then they go to PERRYSBURG, OH instead of being put on delivery truck to be delivered to Goshen IN.

Packages of other people left at my house because driver does not want to drive down dirt road. It is not my responsibility to get people their packages that is yours. Driver is based out of evergreen, alabama. She told me she could leave packages at my house. Amazing how FedEx gets people their packages, can't you?

I should not have to address this again.

Purchased a part for a job suppose to get part between 9/14 - 9/17, guess what, no delivery. Was stuck at some fedex facility for 3 days showing it arrived at the facility each of the 3 days? How do they do that? USPS is much better at this than fedex will ever be.
Sorry for getting political here but if the GOP gets their way, USPS would be abolished and fedex & ups would be the only big game in town. How much more costly and how much worse would this type of shipping be if that happened...