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unethical behavior
4/8/2021 about 1pm, the fed ex driver drove through the neighborhood with loud and vulgar music blasting from the truck, it was loud and distasteful with words to the effect of [censored] THE POLICE, [censored] THIS AND [censored] THAT
Desired outcome: RETRAIN
Delivery
I cannot get Fedex ground to deliver to my address. Regular Fedex, USPS and UPS etc have no issues. I have even called and my phone number supposedly passed to the driver so he can call for clarification. But each time i have a pkg coming i get delivery exceptions from delivery manager. One time i even paid to have it delivered next door which happened no problem. This address has existed since 1974
Desired outcome: Delivery of items occurs
Dangerous driving
Van # 449600.
This morning, April 8th 2021, at approx 10:55, a FedEx transit type van, despite having around 300 yards of space behind me, passed me on I376 heading west and pulled in to the right lane with less than 18inches clearance causing me to brake hard. The van then proceeded to turn into the exit lane for route 22/30.
Luckily no injuries were suffered other than being jolted by my required sudden braking.
Regards,
Alan Steele
alan.[protected]@gmail.com
Desired outcome: Driver discipline / training.
driver damaged mail box reimbursement
On 3/5/21 a fed x driver hit my mailbox with there door. They damaged the mailbox beyond repair . The driver left a note acknowledging the damage along with there phone number and name (TAY [protected] ) and that they notified there manager of the incident and that they would contact me . Manager never contacted me so i contacted them . I spoke to a lady by the name of jackie at [protected]. She informed me that i had to file a report with there insurance company. Spoke to a lady by the name of Linda Stamper at [protected]. they keep giving me a run around and are asking for a photo of the damaged mailbox. No picture was taken because i did not take a picture because the driver admitted to the damaged and it would be taken care of . What i did send them was a copy of the drivers note and receipt of 51.50 for the mailbox.
Why am I getting the run around ? Is this the way your customers get treated from a multi millon dollar company ?
The package that was delivered was [protected] . The case number filed with the company is [protected] .
It has been over a month now and no response . I hope this does not come down to me having to file a complaint with the BBB or takeing the driver and company to small claims court for the mailbox .
Please help resolve this
Harry Senft
165 lee road
West Melbourne fl. 32904
[protected]@yahoo.com
[protected] / cell [protected]
Desired outcome: reimbursement for mailbox
pick up and delivery of chair
Tracking number785015602386
the item was picked up several days after request for pickup
it showed up at my house on sunday 4-4 delivery was canceled by driver
it was then rescheduled for tuesday, what was wrong with monday
the item was a lift recliner i needed badly
i called customer service sunday and monday no satisfaction or answers
i will never order anthing shipped fed ex
danny merideth
Fedex driver
Your driver that services the area of Lagrange Ky, in particular the DESIGNATED EQUINE community of L'Esprit, caused a dangerous situation for myself and my horse by excessive speeding. When I asked him to slow down he yelled from his window that he was only "doing 45l". However it is posted of a max speed of 25 when a horse is present. I will sue both the company and driver if I am hit by your vehicle.
Desired outcome: Driver needs to slow down
Once again, your driver of a box delivery truck was witnessed going excessive speed. Well above the posted speed limit of 35 mph in Tobacco Road, Lagrange Ky in the L'Esprit community at around 2:50 pm.
This is a designed equestrian community with a posted speed limit of 35. The same driver is routinely witnessed doing well above the speed limit and has no regards for the safety of horse or rider.
Speeding fedex driver - meadow brook, al
FedEx driver knowingly speeding from one stop sign to another while children (ages 2-7) are playing. The time was 7:00 pm central time on the 5089 block of Meadow Brook Road, Birmingham, AL 35242.
The customer service said that FedEx could not know who it is without a tag number or a delivery package address I waited 20 mins for a supervisor and I hung up. FedEx constantly speeds through this neighborhood knowing that a stop sign is only seconds ahead of them.
I would like to be contacted but based on my phone conversation experience, I have no confidence in FedEx addressing the speeding driver. My next step will be to lodge a sheriff's complaint and start a paper trail. That paler trail can be used when(not if) this indifferent driver has an accident.
Desired outcome: Make astrong statement to existing and future drivers - Fire the driver of this box van
Delivery of blue cross special pharmacy chemo drug
Deliverer is supposed to "Knock and Leave at Front Door". I instructed that when I ordered it and it is on the package. There was no knock at my door today. Just thought to look out about the time I think it should be there and found it, sitting away from the front door on my stoop in a breezy condition that could have taken it off my porch. The delivery instruction has been obeyed in the past, but very rarely. Would appreciate the deliverer knock in the future as it says on the package. I always arrange to be home the day it is delivered. I'm a cancer patient and am usually home anyway.
Desired outcome: Respect to customers.
Frequent deliveries to wrong address. My address is clearly visible from road.
Driver leaves packages at wrong address. Thankfully my neighbor who lives down the road and across the street was honest enough to bring my 78 lb package to me. Thankfully this elderly lady is an honest Christian lady. Otherwise anyone else would gave kept the $306.00 order. It is a game that any family would enjoy.
This is irresponsible and unacceptable.
Desired outcome: Fire driver, this happens frequently. Apparently who ever is doing this does not take his/her job seriously.
Drivers walking on my wall
Fedex drivers walk on my wall when delivering packages leaving muddy shoe prints on the limestone wall that was recently installed. Please provide simple instructions not to walk on my limestone wall. Proper delivery process should be to walk up the driveway and place package in the appropriate spot
My address is
12 Center Ave
Leonardo, NJ 07737
Desired outcome: Don’t walk on my limestone wall
Delivery
FedEx refuses to deliver boxes at my home. I am disabled and they leave heavy boxes at the bottom of my steep, long hill. Box in picture weighs at least 15 pounds. Being disabled, I cannot carry them up the hill and live alone. They have even left boxes like this in the rain. There is produce inside this company's boxes. This time it sat there all night because I did not know it was there, spoiling the contents. I have complained at least 5 times over the past year. For awhile it got better, but now we are back to that again. I have asked around and no one else in my development is experiencing this. It is pure discrimination.
Desired outcome: Bring boxes up to home near front door AS I AM PAYING FOR! (Photo does not accurately give feel for steepness of driveway or length. Box appears very small from top of driveway.)
Our driver does the same thing. Lazy sacks of [censored], mine, and apparently yours, cannot ambulate an extra 55 feet to place the unit where the risk of disappearance is mitigated. Hark, but offer the schmuck a bronie from your kitchen and he'd high tail his corpulent posterior faster than a cheetah chashing a rabbit. It's hard to imagine one company locating, and then hiring, so many inadequate, unmotivated, union mentality type slugs but somehow FedEx has done so.
Dangerous FedEx Driver
In Galt, CA. today [protected]), at approx 5 PM a FedEx driver in box van ran A Street & Emerald Oak stop sign almost hitting a pedestrian in a marked crosswalk. He then ran 2 more stop signs, turned around and yelled at pedestrian he had almost hit: " [censored] YOU, mind your own business" and then sped off running yet another stop sign.
This driver WILL eventually get in an accident, I hope he does not kill anyone, but you have now been warned and this message can certainly be used in the lawsuit you most certainly will have if you keep this driver on the road.
Since this happened so fast & driver was not slowing down or stopping I did not get truck number, but YOU now have the date, time and location of where this took place.
Desired outcome: Terminate the employment of this driver before he kills someone!!
non delivery, then bogus investigation, claim refusal
I had a valuable package that was supposed to be delivered on March 11, 2021. I was home all day and never saw a delivery van in my driveway on my cameras. It was not delivered. I filed a verbal complaint the next day on their 800 number. A week later no response. So I filed a second claim online and 2 days later they said it was rejected because they investigated it and my packaged was delivered. It had a name unknown and unauthorized by me. How can they deliver a package to someone other then the addressee? On march 30 a blue minivan pulled into my driveway and a young man in a FedEx uniform got out. He gave me a package. I asked if I needed to sign for it and he said no. I took it inside and discovered it was the package from March 11 that was supposedly delivered then. I took it to the local office and complained to the supervisor about this problem. He said he would look into it. There is a website called Nextdorr.com and i posted all of this online. I got about 15 other people who had similar problems with FedEx. POOR Service and signature verification.
Desired outcome: FedEx needs to improve their delivery and signature verification. I finally received my package 19 days later after FedEx claimed they did an investigation and found no problem. BS
Lying About Attempting To Deliver Package
I Am Furious Because I Waited All Day Home Just To Get A Text Stating That They Attempted To Deliver My Package Which Was A Bold Face Lie Because I've Been Watching The Street And No Fedex Truck Ever Pulled In And No Note Or Anything Was Left At My Door . So If You Attempted I Would Have Gotten A Note . I Paid 45 Dollars Just For Express Shipping And Still Didn't Get It In Time ! There Has To Be Consequences For These Drivers Who Lie . You Get Paid To Do Your Job So Please Do Your Job . Stop Wasting Our Time & Money .
Desired outcome: Hopefully Package Comes Tomorrow Like They Stated
Delivery
Package keeps getting hung up at everywhere by to ME in Loudon, TN
So far I have received Delivery dates of 3/19, 3/20, 3/23, 3/26, 4/1 and 4/5
Ellenwood, GA is approximately 170 miles from Loudon, TN
Monday, March 29, 2021
1:24 PM ELLENWOOD, GA
Arrived at FedEx location
Wednesday, March 17, 2021
7:46 PM ELLENWOOD, GA
Arrived at FedEx location
7:39 PM ELLENWOOD, GA
Arrived at FedEx location
Tuesday, March 16, 2021
7:40 PM FEDEX SMARTPOST SOUTHAVEN, MS
Departed FedEx location
4:23 PM FEDEX SMARTPOST SOUTHAVEN, MS
Arrived at FedEx location
Monday, March 15, 2021
7:52 PM ELLENWOOD, GA
Arrived at FedEx location
5:44 AM INDIANAPOLIS, IN
Departed FedEx location
Saturday, March 13, 2021
1:27 AM INDIANAPOLIS, IN
Arrived at FedEx location
1:07 AM INDIANAPOLIS, IN
Departed FedEx location
Friday, March 12, 2021
6:09 PM INDIANAPOLIS, IN
Arrived at FedEx location
Thursday, March 11, 2021
8:34 PM
Shipment information sent to FedEx
Desired outcome: DELIVER MY PACKAGE - Quit sending it everywhere but to me! 220 Webb Dr,
Sweetwater delivery driver today (3.28.21) Navarre, FL
Good Evening:
My husband ordered something from Sweetwater and it was delivered today (3.28.21) at approximately 12:28 pm to Tortuga St in Navarre, FL. The women who was driving the truck stopped in front of the house and threw the package over the fence. The incident was caught on my security camera. She signed it as being received by "C. Bill". Did not stop and get a physical signature from my husband.
Any additional Fedex deliveries were always placed on the side porch. This incident was extremely disappointing.
Desired outcome: reprimand (written up) of the driver of this vehicle.
Delivery
Nearly $700.00 iphone was delivered WITHOUT SIGNATURE as required, and as stated by the delivery driver ! He/she lied. No one was at home to sign ! Every text message I received stated clearly that someone needed to be home to provide the signature, for all the obvious reasons. Item was left in plain sight, clearly visible from the street and city sidewalk 15' away. Security cameras clearly show the delivery person. Terrible service. I sincerely hope the responsible individual is disciplined accordingly. There are millions of honest people out of work who would love the opportunity to work for FedEx.
FedEx Overnight Priority
Worst shipping company ever - they sold me priority overnight shipping knowing full well they don't guarantee shipments and haven't for a year! I had no idea FedEx did not guarantee shipments. I did not know they didn't guarantee overnight priority as I am not a frequent shipper. Now I know but they don't give refunds. So it's too late late for me and their customer service is beyond rude. They should not be allowed to sell what they can't deliver. They knew my package would not get there in time and advised me and took my money anyway.
Desired outcome: Refund
Resolve address delivery complaint
TR #493385 given on 3/3/21. Packages consistently delivered to my old address, even though current address is on box. I cannot get a code to get into their delivery manager. complaint has been "escalated to Sr. Support multiple times. I called on 3/5, 3/15, and 3/19. On 3/19 my call was put on permanent"hold" until I hung up. No resolution. I've asked to talk with supervisor or Sr. support, but never allowed. Need to be able to trust FedEX to get packages to my new address, and I've been here over a year without that occurring! Please help.
Desired outcome: Deliver to my correct address. Receive an activation code for delivery manager
Fedex delivery
FedEx is the worst residential delivery service ever. I have called 4 times, put in the delivery service app, and talked to the drivers about delivering to my front door. Instead, they deliver to my garage door every time. They leave packages in rain against my garage door. I have run over numerous packages when backing out. They have run over my sprinkler system causing me to pay for repair. I have photos of damage but too large to upload. Calls to customer service do nothing. I am not ordering from any more companies that have fedex as the only option for shipment.
Desired outcome: Deliver to my front door like all other delivery drivers do.
About FedEx
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FedEx emailsservice@fedex.com100%Confidence score: 100%Supportjohn.dolan@fedex.com99%Confidence score: 99%ken.stickney@fedex.com99%Confidence score: 99%rodney.myers@fedex.com99%Confidence score: 99%terry.jackson@fedex.com99%Confidence score: 99%
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FedEx addressThree Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
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Most discussed complaints
Fedex don't deliver on time! 14 (opinions to this review) Lying about attempted delivery 2 (opinions to this review) Bad driver 2 (opinions to this review) Shipping/tracking 1 (opinions to this review) no knocking to see if anyone was home 1 (opinions to this review)Recent comments about FedEx company
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