Expedia
Reviews and Complaints

We booked our flights with Expedia way back in July 2019. These were for flights for travel to Mexico. Our cruise was cancelled due to the COVID outbreak, so the travel was cancelled. Emma.Costantini would be the name that the booking was taken, the flights were for David, Emma, Riley and Greyson Costantini, and Kim May. Our Itinery number is [protected]. We had two airlines Delta and Alaska I think. The flights came from my credit card in the name of KIM MAY.

We have tried several attempts to use these credits, but to no avail. I am insisting in full credit with added interest be returned to my credit card.

This will go to the Attorney General as well.

I have a credit with expedia from March of 2020. I used part of it in September of 2021 and when I went to book a flight this past December, the remaining credit had disappeared. I have been calling and working with both agents and supervisors for 8 weeks trying to get this corrected. It is obviously an agent error. I have talked to 8 different agents, the majority of the time waiting for more than an hour on hold. I am told it has gone to a 'team' to figure out the problem and they will get back to me in 5 days, 24 hours, 10 days etc. and no one has gotten back to me. Each time I call the agent has no knowledge of my complaint, I insist a number of times for a supervisor which I am then either put on hold for an hour or more or told someone will call me in an hour which doesn't happen. When I ask the supervisor that I finally get hold of, who has supposedly straightened the situation out and sent the proper info to the "team" who will have an answer for me in 10, 5 days, 24 hours etc., for identification, I only get a first name. It has been a week since I last talked to a supervisor and once again no one has gotten back to me. I would expect that expedia would give me my refund and then figure out the error later but this hasn't happened. My first call was on December 12, 2021 and it is now Jan 27, 2022. I have attached the same email I have sent 6 different times now that shows the original credit, the cost for my flight to Maine in September and the money still owed me. This is egregious, unethical behavior.

booked rental car for Jan 17 2022 in edmonton ab until jan 24 2022 flight got cancelled due to weather rebooked was for Thursday jan 20 2020 called rental place ROUTES car rental told them what was going on contact expidia at same time could not get anyone on the phone they told me that i could not cancel so i kept booking got to edmonton on thur and they game my rental away so i had to book with orbitz last min. expedia took payment but never del the feeling of being dropped off in the middle of nowhere sad

I had two very frustrating experiences today and I never got complete answers on either call.

Customer rep call: Called agent @ 9:21 am per instructions on Expedia website to apply unused credits and confirm the cancellation of four flights. He seemed frustrated and left me on hold for long periods of time without checking back with me regarding his progress. When I asked to upgrade to the ticket for $347, I was told I could not, even though I didn't have enough credit to pay for the Basic economy ticket. When I asked if the Basic Economy ticket required me to pay $35 for carryon or if carryon was not permitted, his response was I would have to pay the additional $35, although he didn't sound very confident when he said it.

At 10:18 am I confirmed my flight to Guadalajara has been made. At 10:19 am, the agent attempted to create a new record for my American Airlines credit. At 10:25 am, he came back on the line and informed me the credit had already been used. When I questioned why it was still on your website, I was told, "It's common sense." He kept talking when I asked him over and over to stop talking so I could clarify. I finally raised my voice to the point that he couldn't ignore me. He either didn't understand my question or just didn't care. I finally told him I was going to end the call and ended it at 10:27 am.

Second conversation was on chat... Kirat (Agent)
Hi, this is kirat, please allow me a moment whilst I review your conversation". How can I help?

Me: On itinerary [protected]... why are the taxes and fees so high?
$107.57

Kirat (Agent)
Let me check
For your trip to Palm Springs, on 30 Apr 2022

Me: Yes

Kirat
(Agent)

Please keep this chat window open so we can stay connected

Me: It's been open... are you seeing it closed?

Kirat
(Agent)
I want you to be on this chat to avoid disconnection

TOTALTAX USD 107.57
TX01 USD 5.60AY TX02 USD 19.70US TX03 USD 3.96XA
TX04 USD 7.00XY TX05 USD 6.11YC TX06 USD 57.30XD
TX07 USD 3.40XO TX08 USD 4.50XF

These are all the taxes in your reservation

Me: What do they mean? I'm just wondering why I'm being taxed so much.

Kirat
(Agent)
These are the paid taxes are totally depend on the airline

Me: So I need to contact the airline?

Kirat
(Agent)
These are the mandate taxes

Me: I'm questioning the amount because it's so much more than I've ever been charged. And it seems high considering my flight is $84.

Kirat
(Agent)
These are the mandate taxes if you want to book you have to pay it. I understand that its more that base fare.
But its issued directly by the airline
If you want you can cancel it
Cause its under the 24 hours

Me: I just want an answer about the amount. I never said I wanted to cancel.
Never mind, it seems you've given me all the information you can.

Kirat
(Agent)
I'm just giving you an option
Is there anything else I can assist you with?

Me: I don't think so.

We booked a hotel reservation through Expedia. The reservation is for 1.27.2022 in Hood River, Oregon. We are unable to locate an email confirmation for the booking with the itinerary number. Due to a family member's illness, we cancelled the reservation through the hotel but because the booking was done through Expedia, we need to cancel through Expedia in order to get our refund. Because we have no itinerary number, we are unable to get through on the automated system. We have a confirmation number from the hotel but not the Expedia itinerary number. It has been extremely frustrating. You should be able to bypass the system and get to a real person so you can explain the situation.

Having been using Expedia a lot for travel and lodging. Booked hotel in MKE and took out the insurance to cover the trip if it was cancelled. This was to purchase a second home in WI. Got a call the property was already sold and tried to cancel but AIG said you can not use for a cancelled trip.

This is a terrible scam and I can not believe you would hook people into buying trip insurance that is worthless. I will stop using Expedia and will tell the many friends that I have recommended to use your site.

C3438278 / [protected]

Joe Van Bree, [protected]@att.net
[protected]

Expedia complaint Reference Number: [protected]

Itinerary [protected]

Dear sir/ma'am,

As a customer, I would like to put on record that I am not satisfied with the reply pertaining to my complaint regarding refund because of change in flight timings of my Etihad flight booking.
I am being penalised for no fault of mine since the cancellation had to be done because Etihad changed the scheduled departure time unilaterally.

For an established company with a good track record and reputation, it is a sure shot way of losing customers.

In the event, the onus of providing full compensation rests with Expedia which is an agent of Etihad.

Be that as it may, Expedia deducted Rs 22, 000 per ticket ie total of Rs 44, 000 for me and my husband. At best, it should have been Rs 11, 000 per person, one way (single PNR) from Delhi to Toronto. Same for return journey.
I feel it is unfair and not good practice and an easy way of losing future customers and goodwill.
This may kindly be put up to the Expedia hierarchy/legal department as this deduction of Rs 11000 + 11000 per passenger one way is unjust and legally untenable.

Hello, I booked a flight through Expedia November 19th, 2021. Expedia flight purchase confirmation - Austin, TX, United States (AUS-Austin-Bergstrom Intl.) - Thu, Jan 20 - (Itinerary # [protected])
My flight on Expedia states a flight time that is different from what the flight actually is. Apparently the flight times were changed however we were never notified of this. Expedia sent no email and we would have missed our flight if we didn't call the airline. We spoke to customer service and received no compensation. We will no longer be using expedia to book flights, hotels, etc. due to lack of communication from your company. We are very upset. If there is a way to give us any compensation we would appreciate it and reconsider. As of now you have lost two expedia customers. Thank you for your time.

Mariah Grischott
[protected]@gmail.com
[protected]

Date of incident: 1/14/22
Reservation: WS8W8VB

Description: Mr. Veasley was traveling to Panama for his 70th Birthday. A hotel reservation was made at the Doubletree Hotel Miami Convention Center via Expedia on his departure date of 1/6/22 and also for his return date of 1/14/22.

Unfortunately, Mr Veasley was not allowed to return to the US because of a positive COVID19 test. By law, Mr Veasley must remain in quarantine for at least 10 days and must have a negative COVID test to fly back to the US.

Upon receiving the news, I contacted Doubletree Hotel to explain the situation and see about cancelling the reservation. I spoke with a supervisor by the name of Nicholas. He was courteous enough to approve the cancellation and only asked to Expedia call him to confirm the cancellation approval.

When I reached out to Expedia, I spoke with a representative by the name of Wendy. She advised that Expedia would honor the cancellation and refund me once they verify the approval with Nicholas. I also emailed a copy of the positive COVID test to Expedia per request to avoid the $25 penalty fee. Wendy advised that an email confirming the cancellation will be sent to me soon after they received my positive COVID test document. But advised that my actual refund would take about two weeks to process.

The confirmation email was never received from Expedia, so I contacted Expedia again to make sure it all that was required was done and everything would be taken care of. Expedia confirmed to me that they had received the COVID test result but had yet to contact the Hotel to verify the cancellation.

On 1/17/22, I received an email from Expedia telling me that due to COVID19 some hotels are closed or operating under a reduced staff, which is why it's taking them longer than expected to get a response from the Hotel and to rest assure that they are following up with Doubletree frequently to get an answer as soon as possible.

This was a red flag for me and made me question the validity of their email, as I have called the Doubletree Hotel numerous times during this process and have been able to speak with an Agent without issue. I replied to Expedia to express this sentiment and to explain how frustrating this experience has been for me.

On Tuesday 1/19/22, I received an email from Expedia stating that they were finally able to reach Doubletree to attempt a cancelation, but despite their efforts, the hotel was not willing to refund me for the reservation. This is contrary to what I was told by Doubletree. Needless to say, this has been a frustrating experience and no one at Expedia seems to care.

i phoned your company on 4:45 p.m. on 14 jan 2022 about a refund for my booking at motel 6 in blue springs, mo. my name is james e bishop, 7 pinon acres dr. cotopaxi [protected]@gmaill.com. they claimed you didnt call for the rebate until today. i couldnt call from colorado and be in mo. at the same time. icalled the motel and they were very brisk with me even though their room cleaners know there was no one in the room that night.

On January 13th 2022, I attempted to book a flight an upon expedia confirming my purchase I noticed within seconds that the date I chose and the date for the confirmation were different. I contacted them immediately to correct the error. They assured me that I would be refunded my funds within three days which I expressed I did not like because I had just purchased the ticket and just wanted to change the date. They explained that they would have to cancel the ticket and issue me a refund within 72 hours. Note: I had to purchase another ticket in the mean time while my funds were being held. As of today, I have not received any funds and expedia is stating that they have released the funds.

Carlos Cota
[protected]@yahoo.com
[protected]

I was issued a credit of $200 by Expedia after Expedia cancelled my hotel booking last year 2021 due to having a hotel available for booking then later cancelled.

This unfortunate cancellation cost me an extra $600 and Expedia issued a credit of $200 that I planned to use as a Pay Later option on this year's family trip unfortunately, the credit cant be used for a Pay Later booking option. I need help with the $200 credit issued by Expedia due to an error on their part.

I am trying to book a hotel for my annual family trip and I always select to "Reserve Now and Pay Later" but the $200 credit is not available with this option. I need this corrected please so I can use for a Pay Later booking asap.

Need help with this asap.

Itinerary number: [protected]
On 26 November I made a reservation at a hotel in Istanbul and booked and paid for the reservation.
On 23 December I arrived at the hotel late at night with my husband. The hotel staff asked me to pay an additional fee. It was hard to understand them and I thought all fees were paid so I asked for more clarification. They said we had to pay 20E extra per night because the price had changed. We said we had booked and paid in advance and the price could not change
We were then told it was because of the change in Exchange rate but this would not make sense as we paid in USD a month ago when the exchange rate was better. The staff were very rude and insisted and so we had to also shout back and say we were not paying any additional fees and they should talk to Expedia if an error had been made. At this point we received a key for a room but was told in the morning we must change rooms.
In the morning we appeared for breakfast and were instantly shouted at for more money. We tried to explain that we had booked and paid one month before with Expedia and the price was fixed. We then met other guests in the hotel who were being asked for more money. One couple was also with expedia. We phoned Expedia and were told to pay no more money. I explained that the hotel manager was not letting us stay without paying more. Expedia reps told us to call the police. One of the other guests had called the police but when the police arrived they did not speak English and did not seem to care. Staff would not speak in English to Expedia and Expedia seemingly had no staff that could speak Turkish. By this stage some of the staff were screaming at guests for money, it was really horrible.
We decided it was not a good idea to give them more money, so we had to leave and find some way to salvage our holiday by finding alternative accommodation. As airbnb and booking.com are not allowed to operate in Turkey this was not easy and we had to buy and use a VPN, using our roaming data. We decided to cut our holiday short so we could find accommodation within our left over budget (as NYE rooms had gone up since we booked one month ago).
As a result we incurred a great deal of emotional stress. After a year of working on health issues for the pandemic, I wanted a break - not to be shouted at by hotel staff, lose my accommodation and find more money to buy new accommodation. Additionally most Expedia staff didn't seem to be able to understand my complaint. Perhaps because I was so upset but also I felt that having hidden charges is extortion!
I also lost the money spent on 8 nights accommodation.
I would like Expedia to stop all trading with this hotel. It is really unacceptable for people to be treated like this. I would also like a credit note to the value of 8 nights of the accommodation, borne by Expedia. And I would like acknowledgment of the terrible issue that took place as it is a very damaging experience.

I was booked on French Bee to fly from San Diego to Tahiti. French Bee changed their portion of the flight by two days. This obviously did not meet my needs and was not the product I bought. I tried to cancel the flight through Expedia. The first time I was put on hold for over an hour before I hung up. The next time, again after a long hold, I was told to call French Bee. French Bee referred me back to Expedia. Again, I called Expedia and placed on hold. After getting an agent, I was told they Expedia would have to contact French Bee to ensure I would get the full refund. I was to hear back within 72 hours. Five days later, I called Expedia. After getting an agent I was again told they had to contact French Bee. Fortunately, she did this while I was on hold. After the 20 talk and hold call, the agent resolved the issue and said I would get a refund in 6-8 weeks.
This is ridiculous. After having all the issues resolved, the refund should be issued within a few hours.

We booked a car rental at the Cabo San Lucas airport on December 28, 2021 for:
Midsize Car
Pick-up
Tue, Dec 28 at 10:30am
Reserved for KIMBERLY Diane COX
Thrifty
In Terminal, San Jose Del Cabo, MEX
Drop-off
Thu, Jan 6 at 10:30am
Thrifty

Car details
Your Nissan Tiida rental will fit 0 people.
Nissan Tiida or similar
Midsize

Pricing Summary
Due at car rental counter
$950.04
Base price
$649.80
Taxes & fees
$300.24
Total
$950.04
Confirmation #J99020264E9

When we arrived, we were given a compact car that would not even hold the passengers and luggage and were told that Expedia really gave us a "C" class car (which means nothing to us) and told that our price for this tiny car was really over $1600.00 USD, not $950.04 as stated on our reservation! So, here we are with a car that is too small for our passengers and luggage but now we are also being charged almost twice what our Expedia confirmation letter stated. The car rental said this kind of mistake is common with Expedia and it was all their fault. Our encounter was very unpleasant and the Hertz/Thrifty agent really did not care what our problem was or if we would ever be return customers. Very unhappy in this deceptive event!

I have tried unsuccessfully to contact Expedia concerning an AA credit due to expire in March 2022. I would like either a refund of the amount of $233.80 or a 6 month extension. It is financially impossible at this time for me to travel by March 2022.

Expedia was used to book 2 round trip tickets and hotel to Hollywood Florida. The time of the travel was right when the country shut down due to the pandemic, and we had to cancel, because the hotel had shut down. Ok so I did get a refund on the hotel, but was issued credit vouchers for the airlines. The voucher for Delta airlines was fine and was able to be used for a current trip we just booked thru Expedia. The issue is the JetBlue flight credit voucher deadline was changed to 12/31/21, without any notice, we attempted to contact Expedia on 12/31/21, but due to the travel nightmare that was going on with thousands of flights being cancelled it was impossible to reach anyone, was suppose to be called back, but that never happened. Attempted to call on 1/1/22, and after 3 hours of waiting finally reached an inexperienced customer service, who basically said nothing can be down, then requested a supervisor, or indicated they would contact the airline for us and request an extension, . Well I also called the airline, and they informed me only Expedia can extended the deadline. The return email that was received from the Expedia customer service, indicated they needed the ticket number in order to extend, and with all common sense, we DO NOT have a ticket number, therefore that whole request was null and void.
The travel numbers are [protected] for 2 JetBlue flights, that we are trying to use to rebook 2 JetBlue flights. From everything I am hearing, it is Expedia decision to extend travel on jet blue. I have use Expedia for the past 25 years for travel, and to be treated this way is a disrespect to your customers.
I also had a credit for Hawaiian airlines that was booked for June 2021, and because of there restrictions due to Covid, those credits are also expired after 6 months, which again was done with no notification. Currently Expedia is holding over $600.00 in credits, and we are being told they are expired. Before I report you to the appropriate places, I would want to hear your final explanation on how u wish to resolve this issue.
Carol Murphy
[protected]@verizon.net
[protected]

My husband and I had Alaska Airlines flight credits through Expedia that were to expire December 31, 2021. We could not plan to use them until that day due to many reasons. I started a chat around 7:15pm with a virtual agent who could not help and tried to get a live agent. A live agent was not available. There were two phone numbers to call. I call the first one 1-866-316-0357 at 7:04pm then at 7:06pm and waited 41 minutes with no response. I tried a chat again with no success. I called the second number 1-866-310-5768 that gave the wait time as 8 hours. I hung up and called the first number again at 7:52pm and kept the call open for over two hours then I gave up.

Here is the chat conversation:
Virtual Agent
Hi, how can I help?
Use airline credit
Virtual Agent
I'll need a moment to find that for you.
Here are your bookings having credit.
Virtual Agent

Multi destination trip to HNL
Fri, Sep 4-Sun, Sep 13
Confirmation: AWOKUZ
See itinerary
Select booking

One way trip to SFO
Thu, Apr 16-Thu, Apr 16
Confirmation: ZEPFMS
See itinerary
Select booking

One way trip to GTF
Sat, May 2-Sat, May 2
Confirmation: AHVBIS
See itinerary
Select booking

Can't find your booking?
Maybe you booked with a different email address. Do you have different information you'd like to try?

Looking for upcoming bookings?
Are we there yet? Almost, here's what you have upcoming.
Show upcoming bookings

Looking for completed bookings?

New chat:
Welcome back! Looking for your recent trips? You'll find your completed bookings here.
Show completed bookings

Select booking
Virtual Agent
Sorry, I'm having trouble. Let's get you to someone who can help.
I'll need a moment to find that for you.
Thanks for getting in touch! Sorry, our chat agents are currently unavailable.
You can call us locally at 1-866-310-5768 or +1 404-728-8787 (from abroad, charges apply).
Are my still good since I cannot reach an agent?
Virtual Agent
I'll need a moment to find that for you.
Thanks for getting in touch! Sorry, our chat agents are currently unavailable.
You can call us locally at 1-866-310-5768 or +1 404-728-8787 (from abroad, charges apply).

Yesterday, January 3, 2022
Hello, Can is still use my credits from a cancelled trip in 2020?
Virtual Agent
I'll need a moment to find that for you.
I see you have this booking.
Virtual Agent

Multi destination trip to HNL
Fri, Sep 4-Sun, Sep 13
Confirmation: AWOKUZ
See itinerary
Virtual Agent
Let's make a change to your booking.
Virtual Agent
What do you want to change today?
Contact an agent
Virtual Agent
Hang on while I check on that.
Virtual Agent
Your estimated wait time: more than 15 minutes. If you don't want to wait around, I can text you when the next agent is available. Either way, let me know and I'll get you in line.
I'll wait here
Virtual Agent
Help is on the way! Connecting you with an agent as soon as possible.
Please keep this chat open. If you leave this page or make other selections, you could lose your place in line.
Virtual Agent
An agent is now available, please confirm you're ready to chat. Need a bit more time? We'll wait 20 minutes for your response before disconnecting.
I'm ready
Virtual Agent
Hang tight. You'll be shortly connected to an agent.
Rahul
(Agent)
Hi, My name is Rahul. Please allow me moment whilst I review your conversation
Hi Rahul, Thank you.
Rahul
(Agent)
As I can check your concern is regarding airlines credit, Correct?
Yes
Rahul
(Agent)
May I have your Itinerary number on which you have credit ?
It is Alaska Airlines. [protected]
Rahul
(Agent)
Alright. Please allow me couple of minutes, whilst I am pulling up your reservation details.

Please keep this chat window open so that we can stay connected.
Thank you.
Rahul
(Agent)
Sorry to keep you waiting
I have checked that your credit is expired on 31stdec21 and no longer available
Oh. I'm looking at the website page that shows the credit is about to expire and I've refreshed it twice. I tried to have contact with an agent last night and after waiting on the phone for three hours I gave up. I know you all were quite busy but I hoped I could get through before midnight my time (mountain).
Life is such lately that we could not make a decision until yesterday.
Rahul
(Agent)
I can completely understand that Jean but now we can't redeem it only airlines can as an exception.
I see. How would I go about contacting Alaska Airlines?
Rahul
(Agent)
Yes that would be helpful
Okay. What do I do?
Rahul
(Agent)
Can I help you with anything else?
Call them and ask if they can use it

In the meantime, I filed a complaint through the expedia.co.uk customer service website. I chose the wrong website for the US customer service but it still worked.

This is my message:

To Whom It May Concern,
Covid changed our lives for the foreseeable future. The decision to travel has not been an easy one. My husband and I made plans to go to Hawaii. It wasn't until this week it would be possible. I was in the queue to talk to agent December 31, 2021. I have Alaska Airlines credits to use. I called 7pm mountain time and waited hours on one phone number. I finally hung up just before midnight believing I would not be able to talk to an agent. The other phone number given said the wait was 8 hours! Of course that would have been around 4am! I realize your agents were taking care of many, many customers but Expedia should have anticipated the number of customers who would try to rebook that day with more agents.

I have been a loyal customer with Expedia for over 30 years. I have enjoyed the excellent experience using Expedia for booking from flights to car rentals to hotel reservations. I am so disappointed I cannot use my credits through Expedia! The only recourse given to me by a live agent is to contact the airlines directly. I believe this is what Expedia should do.

I and other customers are in the same situation as me. Please restore our confidence in using Expedia for our future travel needs and find a way to use the credits. I am sorry to say if I cannot be helped this will be the last time I use Expedia.

Jean Mazur

I received an email acknowledging my message yesterday, January 2, 2022. It stated they would send a reply within 24 hours. This is the email today:

Flight Assistance
Inbox

Expedia
4:59 AM (5 hours ago)
to me

www.expedia.com
Dear Jean,

Your itinerary: [protected]

We are contacting you in regards to your "Flight Booking" query.

We apologize for the inconvenience caused due to delay in responding.

The tickets are expired hence please contact the airlines directly for further assistance.

We appreciate your patience and understanding.

Regards
James
Expedia US Customer Support

Jean Mazur
9:23 AM (45 minutes ago)
to Expedia

James,

Expedia's response is not acceptable! This is more than an inconvenience! It's not my or your customers' fault that Expedia did not have enough agents to serve their requests on December 31st knowing there were many airline credits expiring that day and were left with no other way to contact Expedia. I know I am not the only one dissatisfied from reading about this issue on other websites.

My credits did not expire when I called and waited on the phone. A proper solution would have let those in the queue before midnight be allowed to complete their business instead of penalizing them. Treating your customers this way will lose Expedia business. You've lost me. I have spent thousands for your services, which until now, I have been happy with.

I will continue to pursue this matter with management above you.

Jean Mazur

I have attached a screenshot of the coupon page from today.

I have not contacted Alaska Airlines yet. I first wanted to work with Expedia to resolve this matter.

Thank you for your consideration and help with this matter.

Jean Fleming-Mazur
260 US Highway 89, Vaughn, MT 59487
[protected]@gmail.com
--

I rented a car thru Expedia here is my experience: Rented a car in FLL Location in Dec They push insurance very hard even thought I had purchased the Insurance thru Expedia at time of rental plus I had my own personal that covers as well was constantly told they do not cover all that was needed in Florida lie number 1 I rent 3 times a year in Florida they even kept sending me e- mail to add insurance. It was a VW Silver Convertible one headlight was out the other loose inside the light housing, the windshield washer water did not work, gas millage was 15.5 in city 22 in highway when I went to fill up there was no gas cap, I inform them was told their cars do not have gas cap that is a fire liability. Not to mention a $1000 deposit do not be fool by low prices. I have all pictures and e-mail corresponded from them to prove the above.

Hi

My name is Dr Konstantinos Vazouras and I am writing to file a complaint against Expedia.
I have been trying to chat several times last few days and it goes nowhere.
I am currently on hold for 56 minutes (!) on your help line; a lady answered 3 minutes ago, got my itinerary details and put me on hold again... (+[protected])
My itinerary rebooking date ends today and I need to make my flight booking urgently, but it has been a nightmare.
The website/app do not work; when clicking on "use credit" an error message appears.
What am I supposed to do? Lose my $306.60 credit? I already found the flight I need to book with same airline, but I am still on hold…. 1 hour 2 minutes now and counting…. My itinerary rebooking date ends today. Please help.
Why should I lose my credit because of Expedia incompetence?
I need immediate help with this
Best regards,
Konstantinos Vazouras
Itinerary #[protected]