Gaura Travel Solutions Logo

Gaura Travel Solutions

Having problems with Gaura Travel Solutions?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Gaura Travel Solutions Customer Service Contacts

Level 6, 60 Albert Rd
South Melbourne, Victoria
Australia - 3205

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gaura Travel Solutions Customer Service. Initial Gaura Travel Solutions complaints should be directed to their team directly. You can find contact details for Gaura Travel Solutions above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Gaura Travel Solutions. Discuss the issues you have had with Gaura Travel Solutions and work with their customer service team to find a resolution.

Complaints & Reviews

Dec 27, 2018

Gaura Travel Solutions — ticketing

Do not deal with this company. They took money from for a full fare ticket and then proceeded to book a...

Melbourne
Feb 03, 2018

Gaura Travels — misleading information and excessive charges

Jan 2018 Description: These people play games, each person give a different information when it comes to a...

Gaura Travel Pty Ltdairline tickets

This travel agency is there to cheat u out of money. Seriously still waiting on my business ticket refund. It's been 20months and apparently they charge a further $420 fee over and above the airlines cancellations chargers and guess what the fee is for - "their superior service". Each time I call their refund team is either on lunch or not working mind you it's meant to be a 24/7 service provider.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    • Os
      Osama Siddiq Nov 09, 2019
      This comment was posted by
      a verified customer
      Verified customer

      This is due to the fact whenever you become a member of their elements system you'll be able to get the industry type fares more cost-effective as you move up the tiers and attain business class

      0 Votes

    Gaura Travel SolutionsAsked for return ticket but gaura travel had booked two one way tickets.

    I have asked gaura travel to book a return and transferrable ticket from delhi to adelaide. Instead of booking me a return ticket guara travel has booked me two one-way tickets of singapore airlines. When I asked them (Dev-gaura travel) to change the date for adelaide to delhi ticket after couple of months gaura travel asked me to pay $570.00. Well I said it is ridiculous money you have asked me to pay when customer requested for transferrable (Date change) ticket. Gaura travel (Dev) said they have booked two one way ticket instead of one return ticket.

    I have contacted singapore airlines regarding changing date. Singapore airlines said they cannot amend this ticket because it is a restricted by travel agent.

    I have contacted gaura travel again and gaura travel (Dev) told me travel agents and airlines have agreement on one way ticket. Only agent can amend the ticket who has booked the ticket. If it is a return ticket, it can be amended by another agent after passenger has completed half journey. Well I said why gaura travel did not explain me at time when I have booked and requested for transferrable ticket. Gaura travel (Dev) said we cannot explain hundred things.

    I want to tell everyone if you change a date through malaysia or singapore headquarter they only charges you $21.00 to $31.00, no matter what date you change. They won’t give you excuses this flight is busy that is why we are charging this ridiculous amount. Please do not get trapped by gaura travel. And make sure you have asked the agents ticket they have booked is return ticket not two one way tickets.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Gaura Travels — Misinformation

      BEWARE !!! They are extremely pushy on the phone and will not let you go before you have made the payment...

      Melbourne

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      gaura travels Pty ltdcharged extra with tricky way

      Hi everyone, just let you know guys be carefull from Gaura travel Pty ltd melbourne. They pretty tricky and swift. No doubt they cheaper until you doesn't paid for ticket to them, once you paid please check your account straightway, you find 40 to 60 dollar difference higher whatever you spouse to pay. And if you go back to them they put you on hold or if you ring your bank regarding that tran. Then they say " they charged surcharge " so this is the trick where charged you extra without let you know, which is really upset to you . I STRONGLY RECOMMEND DO NOT BOOKED YOUR TICKET THROUGH THIS DOUGHY TRAVEL AGENCY.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Gaura travel — Rip Off

        This is the worst company I have ever dealt with. I had to cancel my ticket due to Some emergency, called...

        Melbourne Metro Area

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Gaura Travel Pty. Ltd. — Extremely professional service and cheap and best fare to India

        Best travel agency in Australia for cheap and best itineraries and fares to India. Staff is extremely...

        Melbourne

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.