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Enterprise Rent-A-Car review: Truck rental

Scott Lipovsky of Pompano Beach, US

Aug 20, 2025 3:46 pm EDT

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I had an absolutely horrible customer service experience this past Friday, the 15th at the North St Rd 7 location in Margate, FL. I reserved a truck over a week prior, then went to pick it up at the designated time, and the rep at the desk said they don't have one, he said he tried to contact me but didn't have my contact information. I did this through Expedia, Expedia has my cell phone number and my email. I then asked your rep if he reached out in any way to Expedia, he said no, well, then you really didnt attempt to get ahold of me. I've rented two vehicles from this location as recently as a year ago, so I know they had my phone #. This was complete incompetence. Not having this truck rental and not being able to get one at the last minute set forth a sequence of events that completely ruined mine and my family's plans for this past weekend. They had all my contact info,
they just didn't bother to look for it. I was chatting with Enterprise customer care and all they did was make excuses

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Enterprise Rent-A-Car response

Aug 25, 2025 1:39 pm EDT

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Hi Scott, we would like to know more about your experience. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide the rental location, reservation number and your contact information. Thank you. – Lisa

I have already done that twice and got absolutely nowhere, this is a bullcrap canned response, no thanks

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
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For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

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Oct 13, 2025
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