CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #482-501

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Deposit and refund

RitaCJ of Haslet, US

Oct 29, 2020 2:21 pm UTC

Verified customer

Our insurance company Texas Farm Bureau authorized a car rental for a previous accident while our car was being repaired. It was for $35/day scheduled for pick up at 1 pm on 9/28/20. When we got to the facility they were backed up & we had to wait over an 1 1/2 hrs. Had to constantly keep checking & they said the car was being cleaned. This place is very small compared to other facilities of theirs. Finally the car came a Kia which was not what we wanted but took it anyway. The charge we were told was $32/day instead of the $35/day. We had to put a deposit down of $50 (which we were not told ahead of time by our insurance company or Enterprise). Had the car for 12days returning it on 10/9. At that time were told our $50 deposit was applied to the car rental and we had to go back to our insurance company for reimbursement. Our ins. company paid for the full rental bill so no one knows how to reimburse us. We also got charged $2.30. On their bill they put the daily rate as $35 instead of $32. We have no paperwork from Enterprise. We just want our deposit & explain what the extra $2.30 is. When we went back to Enterprise they were very rude and refused to help us further.

Enterprise Rent-A-Car - Deposit and refund - Photo 1

Enterprise Rent-A-Car - Deposit and refund - Photo 2

View 0 more photos

0 comments

Add a comment

Enterprise Rent-A-Car - deposit refund 66

Resolved

Replied

Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call 111

Resolved

Replied

Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time 2

Resolved

Enterprise Rent-A-Car - Billing for damage that is not responsibility 26

Resolved

Replied

Enterprise Rent-A-Car - false damage claim 38

Resolved

Replied

Enterprise Rent-A-Car - damage claim

Resolved

Enterprise Rent-A-Car - odor in car 2

Resolved

Enterprise Rent-A-Car - Car rental service

Resolved

Replied

Enterprise Rent-A-Car - fraudulent damage claim 2

Resolved

Replied

Enterprise Rent-A-Car - rental/discrimination

Resolved

Replied

View all Enterprise Rent-A-Car reviews and complaints

Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number 1 1 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number

100%
Confidence score

For users of TTY devices

+1 (866) 445-8284

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number 1 1 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number

100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number

Enterprise Exotic Rentals

+1 (800) 325-8838

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number

Maintenance Program Information

855-266-9289

Click up if you have successfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number

Enterprise Car Rental Reservations

+1 (877) 416-0000

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number

en Español

855-266-9565

Click up if you have successfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number 1 1 users reported that they have successfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number

100%
Confidence score

Customer Service

800-307-6666

Click up if you have successfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number

Roadside Assistance

866-507-6222

Click up if you have successfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number

Enterprise Plus® Member Services

866-225-4284

Click up if you have successfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number

Customers with Disabilities

+1 (877) 881-5500

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number

Enterprise Business Rentals

1-866-4-LUX-CAR

Click up if you have successfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number

Enterprise Exotic Rentals

+1 (888) 227-7253

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number

Enterprise Car Sales

+1 (888) 736-8287

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number

Enterprise Truck Rental

+1 (877) 233-5338

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number

Enterprise Fleet Management

+1 (888) 480-3722

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number

Direct Dealer Program

More phone numbers

Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 02, 2026
View all Enterprise Rent-A-Car contacts