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CB Vehicle Rental and Leasing EconomyBookings.com
EconomyBookings.com

EconomyBookings.com review: Refund for previous booking and full coverage

N
Author of the review
11:13 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Had previous booking, canceled due to FL hurricane . Now, they say it will be 30 days for any reimbursement. Booking #B89425314.

Just finished travel (new booking)

A) U-Save car rental (avoid this company). Waited for 30 minutes in hot sun before picked up.

B) Staffs: rude, suggested to rent somewhere else if weren't happy with $27.50 to return the car before opening hours. Reservation specifically for returning at 6 am.

C) Economy emailed to purchase full coverage, which we did. However U-Save refused to honor and said to contact Economy for refund. Called Economy today said that it only covers incidents like scratches, not liabilities or accidents, NO REFUND!

D) Dirty, dents and scratches car! Representative didn't want to mark them on report, had to insist but still didn't do it until I started to record the condition of the car. Spoke to Economy today, September 6, 2023, at 4:20 pm for 20 minutes, representative said they couldn't do anything . Will continue to share my experience to warn people.

EconomyBookings.com response
Sep 21, 2023 8:58 am EDT
EconomyBookings.com customer support contacts
Phone numbers

+1 (202) 800-9938

+1 (613) 701-0911

Address

616 Corporate Way, Suite 2-3973, Valley Cottage, NY, 10989, US

Website

www.economybookings.com

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Hello,

Thank you for your feedback. We are sorry to hear about your experience. According to our records, you have already been refunded.

Best Regards,

Support Team
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This complaint has been resolved automatically due to user's inactivity.

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View all EconomyBookings.com reviews and complaints

  1. EconomyBookings.com Contacts

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  3. EconomyBookings.com emails
  4. EconomyBookings.com address
    616 Corporate Way, Suite 2-3973, Valley Cottage, New York, 10989, United States
  5. EconomyBookings.com social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2025
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EconomyBookings.com Category
EconomyBookings.com is ranked 23 among 110 companies in the Vehicle Rental and Leasing category
#21 Thrifty Rent A Car Thrifty Rent A Car #22 Car2Go Car2Go #23 EconomyBookings.com EconomyBookings.com #24 Auto Europe Auto Europe #25 GoldCar Rental GoldCar Rental

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