EconomyBookings.com – Refund for previous booking and full coverage

Had previous booking, canceled due to FL hurricane . Now, they say it will be 30 days for any reimbursement. Booking #B89425314.

Just finished travel (new booking)

A) U-Save car rental (avoid this company). Waited for 30 minutes in hot sun before picked up.

B) Staffs: rude, suggested to rent somewhere else if weren't happy with $27.50 to return the car before opening hours. Reservation specifically for returning at 6 am.

C) Economy emailed to purchase full coverage, which we did. However U-Save refused to honor and said to contact Economy for refund. Called Economy today said that it only covers incidents like scratches, not liabilities or accidents, NO REFUND!

D) Dirty, dents and scratches car! Representative didn't want to mark them on report, had to insist but still didn't do it until I started to record the condition of the car. Spoke to Economy today, September 6, 2023, at 4:20 pm for 20 minutes, representative said they couldn't do anything . Will continue to share my experience to warn people.