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4.2 3812 Reviews

eBay Complaints Summary

164 Resolved
720 Unresolved
Our verdict: With eBay's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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eBay reviews & complaints 920

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6:47 pm EDT

eBay International shipping

Why would eBay have a international shipping option that doesn’t give you a tracking number, it gives you a customs tracking number, that only tracks it to the border or airport to just hand the package off to the recipient’s country? This is not my fault, I chose a shipping on option on eBay’s website and now eBay is saying they’re not liable for this problem! Why doesn’t eBay know what carrier the package was handed off to?

Desired outcome: eBay charged me like a criminal and refunded the buyer and didn’t help me at all, put all the blame on me, when I’m on their website

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8:29 am EDT
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eBay Account Permanently Suspended.

I ordered 4 items in the 31st August 2023. 3 of the payments went through, the last payment was stopped as 'something went wrong'. I then received a message that my account has been permanently suspended as my pattern of activities pose a risk. After 5 queries, I received no explanation whatsoever with a reply of 'no further opportunity for appeal on this decision'. This is a personal attack on my integrity and a very sad state of affairs. Clearly, eBay has no idea what Customer Relations means.

It looks like I am fortunate as some of the reviews that I have now read are really scary and I can be considered lucky to have been one-sidedly cut off from any further transactions.

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1:52 pm EDT
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eBay - Ebay international standard delivery

I recently used ebay international standard delivery to ship a package to Brazil. The package weight was 1 lb 15 oz. I have sent several identical packages via ebay international standard delivery. Always 1 lb 15 oz. Shipping label for 1 lb 15 oz to Brazil was $28.00. However, I was later billed $66.00. I contacted ebay customer service via phone. For 45...

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9:23 pm EDT
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eBay Add fee being charged on my product for which I did not put on promotion.

I am Pankaj Malik from Aquaseptic blowers and on 11 august I received an ebay order for which the ad fee was charged,

I tried to speak to the person on chat and tried to clarify that that no promotions were posted by me .

He also saw and acknowledged that there were no promotions there but somehow was trying to convince me that i was my fault.

Kindly Help me in sorting this issue out as the whole amount of my margin is taken by eBay for promotion which i did not do.

Desired outcome: pl refund

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1:30 pm EDT
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eBay Blue jay advanced blood pressure monitor

The Blood Pressure Monitor was purchased by Sherrie, tallthinlady

July 25, 2022

Shipped to: Diane Kuhl, 836 Hawthorne Dr., Charleston, IL 61920

Order Number: [protected]

Brought from: ELIZAPADILLA

I would like to have a new replacement as it won’t turn on, I checked the batteries & plugged into the electricity & won’t turn on.

I have tried the automated system, there is not an option for an item that was a Gift, that a friend sent me.

I did receive a call that was on my cell phone when I was still on your website, so I was unable to answer. I called the number, that called me & because the item was purchased by my friend the automated system is not capable of understanding my situation.

My friend has a 93 year old husband with doctors appointments all day on a regular basis & I prefer not to interfere with her situation.

I do have a copy of the email which shows the information of the purchase

Desired outcome: Replace the Blue Jay Advanced Blood pressure, monitor or send a shipping label free to send back the Blood Pressure MonitorMy phone number [protected]

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11:18 am EDT
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eBay 2009 jim henson gabriella only plush from sid the science kid

2009 jim henson gabriella only plush from sid the science kid ebay item number is [protected] and the seller is amyjohntaylor and the seller say this item might be sold and the seller say a buyer might want to buy it and when I come in the seller house I saw this item in his house and I saw this item still available on ebay and I know this seller lying to me about this item is sold and I saw this item in the seller house and the seller has cut this item in the neck and it mess up then and I have to kick the seller in his face because I got mad because the seller have lied to me about this item and now the seller have to go to the hospital and stay in the hospital for 5 years because I have kick the seller in the face

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Update by Ethan Pitre
Aug 03, 2023 2:26 pm EDT

1998 Pokemon Team Rocket Monster Trainer 6" James Figure ebay item number is [protected] and the seller is keyz282 and the seller say this item going to be sold and a buyer might want to buy it

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3:50 pm EDT
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eBay Dinosaur Train - Interactive 6.5" Don Pteranodon (2010, Learning Curve) WORKING

I have a problem about Dinosaur Train - Interactive 6.5" Don Pteranodon (2010, Learning Curve) WORKING ebay item number is [protected] and the seller is mediamailer69 and the seller say do not buy this item from me because i have lost it for good because i have watch tv and i did not hear someone come in my house and after that i saw it missing in my bedroom

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8:40 pm EDT
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eBay Payment Hold

From: Gregory J. Podlucky

Sent: Wednesday, July 19, 2023 5:34 PM

To: [protected]@ebay.com.

Subject: ebay Account No.

Dear Jamie:

I am requesting your assistance with an issue on my wife’s ebay account, kapodl_4, whereby the buyer, starbrite2001, has accepted the merchandise and has repeated requested if we received payment from him and we have not because such payment is on hold by ebay. My wife was originally informed by ebay that the reason for hold was for bank account verification which she completed. Now the story has changed that the reason is for the purchase guarantee; however, the buyer has received the boots, providing positive feedback, and moreover, has resold the boots. We are requesting that you release the funds or assist us we receiving the boots back as a Poshmark buyer is willing to pay a substantially higher price.

Please advise.

Greg

Desired outcome: Payment released.

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6:01 pm EDT
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eBay seller not shipping product I ordered.

On April 09, 2023 I ordered a complete Exhaust system from seller sat1966. the latest date that I would receive the order was June 09,2023. I emailed the seller on June 12 &14 requesting when I would receive the order. The seller sat1966 has not replied to my emails. June 15, 2023 a request ID [protected] was started. the seller responded on June 20, 2023 and June 22,2023 and said the order will be shipped the following week. On June 30 the shipping label was created and on July 10 I emailed the seller and asked when the order was going to be shipped. I tried to track the order on the UPS site and as of July 18,2023 they only show the label was created. On July 15,2023 eBay closed the request I have not been able to contact the seller by phone or by email Because of the lack of cooperation from the seller I would like a full refund of the order $1315.44

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4:16 pm EDT

eBay International Fee

I sold an item on eBay on July 14, 2023. The person I sold it to lives in Atlanta, but originally registered in South Korea. Even though the person lives now in the US and the item was shipped to Atlanta, eBay charged me an "International Fee." When I spoke with an eBay representative, she said even though he now lives in Atlanta, the fee is based on where you originally registered. She also said that the buyer would have to create a whole new eBay account for this fee not to be levied again. This makes no sense at all since the item was shipped to Atlanta (not Korea) and I'm sure the gentleman who bought my item has no idea that he would have to create a brand new account registered in the US.

I also noticed that eBay applied the "Final Value Fee" to include the sales tax the buyer needs to pay. So, now I have to pay a % to eBay based on the sales tax amount. I'm sure glad the buyer doesn't live in NYC!

Desired outcome: Refund my $15.27 International Fee.

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8:33 am EDT
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eBay Blackview phone

Hi There I am writing to you to because I bought my 3rd Phone from the company advertised on Ebay, called Blackview based in China. I bought a Blackview BV8800 from them on the 9th of November 2022 for £271.99 order number [protected]. I bought one of their phones about 6 years ago which was great until I dropped it from a height and it smashed the screen, it still worked but decided to update it I bought the latest version of my original phone which I took on holiday and tried to use it filming underwater as they claim its waterproof for 30 minutes down to 1.5m and it instantly stopped working. When I returned I contacted them and told me it was not to be used in saltwater, fair enough I thought so I bought the one above which is supposed to be waterproof to the same level as above. I was walking my dogs beside a river and bent over and my pocket in my jacket got water in it and the phone stopped working again, so once again I contacted them and they gave me 3 options, 1 was to send it back to China to be repaired which would take up to 3 months, option 2 was return it to a UK warehouse for a 70% of the total refund and option 3 was to give me 40% off a replacement phone.

The reason I am contacting yourselves is the phone has a 1 year warranty so surely I am due a replacement phone or a full refund as I am well within the 1 year warranty.

I am asking for your advise on this matter as you have this company advertising on your site

Stuart Lean

Desired outcome: Full Refund

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12:02 pm EDT
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eBay Emerald ring purchased from Ebay with assurance of free returns

The ring I ordered on June 8 arrived on June14. I did not like it. Attempted to return it, no shipper would take it as it is AGAINST THE LAW to ship to India

precious stones, jewelry and other things. In the sellers ad " free shipping and free returns " After 31 emails back and forth with the seller, I am nowhere.

My order # [protected] Case ID: [protected]

Return ID: [protected] Case amount: !,800.94

Seller:PrincyJewels

Desired outcome: Please Refund. I do not wish to keep the ring, please advise what to do.I am 82, in a moment of foolishness I made a mistake of ordering from Ebayan expensive item. I do need the refund.

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10:53 am EDT
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eBay Incorrect Item received seller denies sending

I ordered a Hot Wheels model car from a buyer in USA on 6 June 2023

They used the expensive E-bay's Global Shipping Programme to be trusted and fast

I received on 23r June a 12Inc Vinyl Jazz LP Record?

I complained with seller and they denied sending it

I claimed a refund from PayPal on 23rd

On 3 July they informed me they will give refund if I return the wrong stuff at "my" cost

Honestly I cannot believe the E-bay doesn't give a damn about Buyers

It cannot get more unfair expecting "me" to pay for a mix-up made by Global Shipping

I still have nothing and looks like seller has my money

?

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Update by JBCollect
Jul 07, 2023 1:36 am EDT

I ordered a Model car from a seller in USA 6 June

I received a 12 inch vinyl record on 23 June in South Africa and contacted seller immediately

They denied sending it

I do not want the item did not order it and cannot use it!

I claimed a refund from Paypal which they promised if I return the item at "MY" cost?

It was not my fault 90% of the claim is shipping cost so what the x

My feeling is Global Shipping made a mess of this and I must pay for their incompetency

The seller on the other hand did nothing to help

I lost on a very rare item at good price and is stuck with stuff i don't want

So in short Ebay does not give a damn about buyers

JB

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2:37 pm EDT
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eBay Seller of ben nye sealer

I bought a 16 Oz bottle the seller only sent an 8 oz bottle. I contacted the seller they apologized and said they would send the other 8 oz bottle right out.

Never got it and seller is not responding

I contacted ebay opened a case. Case was closed as eBay said it was delivered.

The item was delivered only have of what I paid for. But eBay didn’t read that part of my complaint. Contacted again was told they would start a return, but I wouldn’t have to actually return the bottle. It was to get the sellers attention. I have been using so I could not return. I stated that to eBay they say I closed the case. Now I’m out the money I paid per eBay. As I can only open 1 case.

The photo is of what was sent a 8oz bottle.

Desired outcome: A refund

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Tearing my hair out
Eureka, US
Jul 08, 2023 10:24 am EDT

Try contacting eBay on facebook. That's how I finally got resolution

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eBay Disappointing Experience with eBay Seller StuffOregon: A Cautionary Tale for Buyers

I recently had an experience with eBay that left me feeling disappointed and frustrated. I ordered a gift for my niece from a seller called StuffOregon, and was excited to receive it on Monday, July 20th. However, I received an email from the seller later that day, informing me that there had been a mix-up on their end and that they wanted to submit a full refund. I was taken aback by this, as I had not agreed to cancel the sale.

I reached out to StuffOregon via email, explaining that I still wanted the item and was willing to wait for it to be returned to them and re-shipped to me at a later date. I even suggested that they allow me to repurchase the item at the price I had previously paid for it, as a way to make up for the mix-up. However, the seller was unresponsive to my requests and instead refunded my money on PayPal and cancelled my order entirely.

When I contacted them by phone and email to express my dissatisfaction, the representative I spoke to insisted that I had agreed to cancel the sale, even though I had not. They did not seem interested in finding a solution that would work for both of us, and instead directed me back to eBay. The whole interaction left me feeling uneasy and unsure about buying from eBay in the future.

I understand that mistakes happen, but I was disappointed by the way StuffOregon handled this situation. I had specifically chosen to buy from them because of their overwhelmingly positive reviews, but now I am hesitant to do so again. I have never had a problem like this with Amazon, and I hope that eBay can work to improve their customer service in the future.

Overall, I would caution other buyers to be wary of StuffOregon and to make sure they have a clear understanding of a seller's policies before making a purchase on eBay. It's important to communicate clearly and respectfully with sellers, but it's also important for sellers to be responsive and willing to work with their customers to find a solution that works for everyone.

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eBay Ebay.com: A Terrible Platform for Sellers - Dishonest Buyers and Unfair Policies

ebay.com is a site that I would not recommend to anyone who wants to sell their used items. It is a terrible platform that is full of dishonest buyers who are always looking to scam sellers. If you are thinking of selling online, I would advise you to look for a different site or method.

The new "buyer protection policy" that ebay.com has implemented has made it easier for dishonest buyers to rob sellers. If a buyer has buyer's remorse, all they have to do is open an "item not as described" case. It doesn't matter if the seller says "no returns or refunds." It doesn't matter if the item is accurately described in the listing and photos. It does not matter if the item in question is being sold as is, for parts, or repair. None of that matters. Ebay.com will ALWAYS side with the buyer, and force the seller to take a refund. Oh, and they usually also force the seller to pay for return shipping!

I have been a member of ebay.com for 10 years and have been selling for just over 4 years. I am your average small seller. I sell vintage items from my own personal collection when I really need some extra money. A few weeks ago, I listed an antique item on ebay.com. This item was from the 1920's, so it did have some wear and tear. I took several close up photos at every different angle to show the damage and imperfections. I pointed out the damage in my listing, even going as far to say - "the damage can be seen in photo number 5." I also stated that I would be more than happy to answer questions, provide more info or photos if any bidder was unsure of the piece. I did get a few questions regarding this item. I was brutally honest in my messages - just as I had been in the listing when describing the damage. I believe it put some buyers off, but I am completely honest about the condition of the things I sell.

A week went by and the item sold for about $70. The winning bidder had asked no questions about the item at all. I sent him a message thanking him for his fast payment and informing him I would mail the item the next day. He did not reply to the message at all.

The buyer received the item within 3 days. That day, he began messaging me. He was very rudely accusing me of selling junk. He was furiously complaining about the EXACT DAMAGE AND IMPERFECTIONS THAT WERE SHOWN IN THE DESCRIPTION AND PHOTOS! He did not read the description OR view photos before impulse bidding.

I refused a refund or a return for buyer's remorse. I have no problem with returns or refunds in general, I have given them in the past for items that were lost in the mail. But this was ridiculous! I don't see why I should have to refund or take a return for something that was completely 100% accurately described just because he couldn't be bothered to read the description or view the photos.

Anyway, after he found out I would not be intimidated by his demands or rude behavior, he threatened me, "followed" me on my Ebay profile and left negative feedback. I reported him to Ebay.com for abusing the buyer protection policy, leaving false feedback, and harassment/threats. NOTHING was done.

The buyer then opens a return case. My Paypal funds are instantly froze. Again, I refuse to refund or return an item for buyer's remorse. I assume the case will be escalated to Ebay, so I begin writing a statement, gathering information, and making a solid case in my favor.

Another week goes by and as expected, the case was escalated to customer support. Well, Ebay.com did NOT ASK ME ANYTHING! They did NOT ask for my side of the story! They did not give me any way to reply to the case or defend myself and instead RULED IN FAVOR OF THE LYING BUYER! The case was escalated, Ebay supposedly "reviewed" it (although, I strongly believe it is done by a computer, not a real person), and the buyer was immediately rewarded with a return, even though I REFUSED SEVERAL TIMES.

If anyone at Ebay had bothered to look at the listing they could clearly see the item was 100% accurately described! Nothing was left out at all. The photos were spot on perfect.

Oh, and this is where it gets really interesting! The item returns to me - BROKEN! Because the *** buyer couldn't be bothered to pack it properly. So I contact ebay, asking for reimbursement since their forced return is the reason for the item being broken. They say I have no proof and they can't take my word for it. REALLY? I have video proof! The item did NOT look like that when it left my home. But oh no, sellers are *** of the earth to ebay. Ebay will never take a seller's word for anything, even when they have proof. If you are a seller, no amount of proof will help you win a case. But if one of their precious angelic buyer's says something is damaged, it is taken as ABSOLUTE TRUTH WITH NO PROOF NEEDED.

(And don't even get me started on their customer support! They will pass you from one person to the next, each saying something different, but none being any help whatsoever. Total waste of time.)

Needless to say, I am completely DONE with this disgusting website/company. I will never sell on Ebay.com ever again. I will not buy anything on this site or even consider browsing it ever again. I will be encouraging everyone I know to stop using it as well. I have had great success with this so far, after telling my experience.

I will now be closing my account and selling any unwanted items on another website (which has much lower fees), locally or donating them to charity.

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eBay eBay Review: Pros and Cons of Buying and Selling on the Marketplace

I've been using eBay for a long time, since the late 1990s. I started off as a buyer and then became both a buyer and seller. However, there are a few things that really bother me about eBay.

Firstly, buying from some sellers can be a real pain. Some sellers are not very smart, and some are downright crooks. They don't apply good business practices, and this can lead to a lot of aggravation. For example, my wife recently bid on a small mirror that was priced at under $10. However, the shipping cost was listed as $40, which my wife didn't notice when she placed the bid. The actual cost of shipping the mirror would have been about $5 to $10, but the seller was trying to pull a fast one on my wife. The seller admitted the mistake but demanded that my wife pay the $40 shipping cost. My wife refused, and this led to a lot of back-and-forth communications with the seller. The seller was very unpleasant and showed her true colors as a crook. This is why I would recommend buying from Amazon if possible, as they have more sophisticated sellers for new products. However, if you're buying old stuff, you might have to deal with some crappy sellers on eBay.

Secondly, eBay's complaint contact method has changed. You used to be able to file complaints via email and have a written record of them. Now, you have to use the phone, which means you don't have a written record. This can be a problem, as the eBay representative you speak to might not know what they're doing and might guide you outside of eBay's policy rules.

Thirdly, eBay doesn't seem to do much about bad sellers. They might settle in your favor and refund the cost of a bad product, but the same high-volume, junk-selling crooks will still be on the marketplace. This can lead to a miserable buying experience for you and others in the future. I've noticed the same thing happening on Amazon, too.

Fourthly, I once purchased the same item from both an Amazon and an eBay seller. It turned out that both purchases were from the same seller, and both times I received the wrong item. This seller was a high-volume mover on both Amazon and eBay, and I noticed that Amazon had a much larger number of negative feedback complaints than eBay did. I have to wonder why eBay shows fewer negative feedbacks.

Fifthly, some sellers have very poor packaging, which can lead to damaged items. If you don't return the item, you're out of luck. Items costing less than $100 aren't worth my time to return, so I just eat the cost. I recently received an old printer with virtually no packing material, so I just tossed it in the trash.

Lastly, I had a problem with an inaccurate description of an item in early 2016. The pictures didn't show cosmetic flaws, but the item had micro cracks and a chip that couldn't be repaired. I filed an eBay complaint and told the seller to knock $25 off the purchase price or send me a return shipping label. The seller accepted the $25 refund. Lately, I've been having more problems with inept or dishonest sellers on eBay, so buyers beware!

Overall, I've had mostly good luck with eBay over the years. I've purchased and sold many items, including some that cost four or five figures. However, a few bad deals can really make life miserable.

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eBay eBay's Customer Service is a Joke: A Frustrated Review of the Online Marketplace

I gotta say, I'm getting pretty fed up with eBay. I keep seeing all these reviews talking about how great it is, but honestly, their customer service is a joke. It takes them days to respond to even the simplest of issues, and even then, their responses are just a bunch of legal jargon that's impossible to understand. It's like they don't even care about their customers anymore.

My biggest problem with eBay right now is that they're canceling orders if they're not paid for within four days. Four days! What if you're trying to combine orders to save money? They used to give you up to ten days to complete a transaction, but now they're just canceling orders left and right without even giving sellers a chance to communicate with their buyers. It's ridiculous.

And don't even get me started on their customer service. It's a complete joke. You send them an email, and you're lucky if you get a response within a week. And when you do finally get a response, it's just some copy and pasted nonsense that doesn't even address your issue. It's like they don't even read your emails.

I don't know why eBay thinks they can compete with Amazon. Amazon has actual customer service agents that you can talk to 24/7. With eBay, you're lucky if you can even find a phone number to call. And when you do finally get through to someone, they're usually some guy in a third world country who can barely speak English.

It's just frustrating, you know? eBay used to be a great place to buy and sell things, but now it's just a mess. They don't care about their customers, and they keep implementing these stupid rules that just make everything more difficult. I don't know why people keep giving them glowing reviews. They're not even close to being as good as they used to be.

In the end, I guess it's all about value, courtesy, and respect. And eBay just doesn't seem to have any of those things anymore. It's a shame, really. I used to love shopping on eBay, but now I'm starting to think I might be better off going somewhere else.

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eBay eBay's Trust Rating Hits All-Time Low: Top Ten Self-Destructive Mistakes

eBay, the online auction giant, is facing a tough time as it continues to lose the trust of its users. Despite coming up with new tricks to manipulate its users, eBay is falling behind in the race to outrun its avalanche of angry users. The site is now experiencing its lowest rating of trust since a series of aftershocks that continue to rock eBay ever since their disastrous facelift of 2008.

For years, eBay hoped the fallout from that self-inflicted gunshot would have blown east and been forgotten, but the hits from those catastrophic decisions just keep on a-comin'. Here are the latest Top Ten on eBay's "Hit Parade of Self-Destructive Mistakes".

Firstly, eBay increased its fees, which drove hundreds of thousands of sellers off the site. Then, they masked all users' ID's from the listings, which made it difficult for buyers and sellers to see who they were dealing with.

Next, eBay compromised the Feedback scoring system. The misleading way it works today is that all of a seller's complaints are automatically laundered from the mathematics after twelve months. That means as far as eBay is concerned, any prolific thief with a despicable track record only needs to wait twelve months and all is forgiven.

Then, eBay removed the bidder's search feature, which kept the growing wave of users who were suspicious of fraudulent activity from tracking and identifying illegal bidding activity.

eBay also launched a nebulous program to phase out all contact between buyers and sellers. The ''Ask a Question" button disappeared from the main body of the listing, and ended up buried toward the bottom of the page, among the fine print and legalese. Buyers can still make contact, but their inquiries (and sellers' replies) are audited and users' emails scrambled.

The Item Number identifying the listing has also disappeared from plain view, and can only be found, literally, by using a high-intensity magnifying glass.

eBay's new "fake opinion link" is also a concern. This button usually appears somewhere around the Feedback pages and asks how you like the new changes. If you fall for this trick, you click on it and up pops a dialog box for comments. But - surprise! - there's no 'submit' button. It's a hoax page that can't be submitted to anyone, and it will remain on your screen until you cancel it, unsent.

The cumulative results of all this finally had a whiplash effect: the loss of all personal communication has turned users into nameless, faceless robots who feel no obligation for truth, honesty or courtesy.

A 19-year eBay employee, who spoke on condition of anonymity, said eBay's eventual goal is to scrub all identifying data about buyers and sellers, leaving only the item being sold and eBay's own profit-driven payment software.

When questioned about increasing complaints of eBay sellers making deliberately false representations about everything from toys, antiques, electronics and auto parts, to sellers mailing a paper picture of an expensive item the bidder believed he was actually buying, the source deflected the question saying only, "Buyers always have the option of returning something if they aren't happy."

As for eBay, it doesn't appear there's any turning back. The site's recent polls reflect the lowest level of seller trust in the site's twenty-year history. eBay has made its own mess, and it's up to them to take care of it.

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eBay The Impossible Cost of Selling on Ebay: A Warning to American Sellers

Ebay is a platform that I have used for years to sell my products, but I have come to the conclusion that it is impossible to make any money there due to the ever-increasing cost related to selling. The policies and fees are making it difficult for American sellers to compete with foreign sellers who can sell and ship at a fraction of the cost.

First of all, the selling fees have gone over the top. There are listing fees just for listing the item, and if you have an item that requires a lot of photos, extra photos mean extra cost. If you want your item to be seen, you will need to pay an extra fee to get any real exposure. It can range from an average of around 5% of the final selling fee to as high as 10% or more. If you don't do it, generally, your items are very slow to sell because of so much competition, much of which is foreign.

If you want to list in more than one category, there's an extra cost on regular items of .30 to list your item in more than one category. It may not sound like much, but if you're selling 100 items, and you have multiple quantities, it renews every 30 days or every time you re-list the items. You can elect to use options like "stand out with a bold title in search results" for $6.00, meaning if you want your item highlighted, it costs $6.00 to make it "stand out" and be seen.

Related Paypal - Ebay cost that come AFTER the sale. Once your item sells, the fees are as follows. Paypal takes their cut right off the top, which averages around 2-3% of the entire selling cost, and this also includes 2-3% of the cost of shipping, which is included in the total paid via Paypal when you sell. This is called a "transaction fee." They're charging you 2-3% on every dollar from the sale. Ebay fees include a final valuation fee when it sells, which is around 10% of the selling price. If you promoted the item so that it could be seen, the 'average' cost to "make it stand out" where it can be seen among the millions of other items will be around 5% to do a real good, but I've found that 7-10% is about the only way to really make your item be seen. This means another $1.40 to "promote it" to make it stand out. There is also a final valuation fee on shipping, which means that Ebay is charging you a fee of 10% on the actual cost of what it cost you to ship.

If the customer's state charges sales tax, then Ebay collects that sales tax from the price of your item. You also have to pay sales tax to your state when it sells. If you do not add sales tax, then it costs you. Meaning, if the customer's state is already charging them sales tax, and you're collecting sales tax for your state, then it gets very confusing and costly and makes it nearly impossible for you to sell.

By the time you list your item, promote it so that it moves fast enough to make it worth trying to sell, Paypal, Ebay, the postal service shipping fees, it usually works out to about 35-40% of the total of what Ebay shows as your sales-related cost. You cannot possibly offer free shipping on most items and pay the Ebay-USPS-Fed X shipping prices today. If you add sales tax, the cost of the item that you're selling, price of shipping-related items such as boxes, packaging, tape, etc., you're looking at a minimum of around 35-40%.

For example, if I sell any item for $14.95, I usually make around $10.00 off of it if I'm lucky, and that's only if I charge the customer for shipping cost. That does not include the cost of the item. Most of the time, if you're buying your items and re-shipping, you're realistically not making that much. Under this scenario, you have to ship thousands of items to make a living at it.

The postal service shipping costs are unbelievable now. You start out with a tiny flat rate box at around $5.00 plus or a padded envelope, which costs around $7.55, or maybe a regional box A or B, which can cost anywhere from a low 7-8 dollars to 20.00 dollars or more depending on where you are shipping in the country.

How does Fed X, USPS, and Ebay think that an American seller can make any money any longer? The greater question is, how do these Chinese and Asian sellers sell their items for a fraction of the cost and ship them halfway around the world for less than what it costs an American shipper to ship items at all? These foreign sellers are selling everything from illegal medications, plants and seeds that our government does not allow, pet and human products not approved by the FDA or USDA that Ebay has blocked American sellers from even selling. You can't even sell fish antibiotics or for poultry items in this category because of Ebay guidelines that they claim are USDA guidelines, but thousands of foreign sellers are selling the same items/products for a fraction of the cost of what we could actually sell them for if Ebay allowed us to sell them at all. Most of them aren't even illegal, but Ebay will block you from selling if you list them, while you can find hundreds if not thousands of listings for these same type items from foreign sellers. Many of these "veterinary" items will be expired.

They report you if you list them. Ebay blocks you and refuses to allow you to sell, while hundreds or more sellers from foreign countries peddle their illegal seeds, antibiotics, and non-FDA approved medications and other products all over their site. I can literally go onto their site and buy all sorts of over-the-counter medications that were produced in other countries, that do not have FDA approval both for human beings and animals. You can find tens of thousands of listings for plants and seeds on the site that are considered to be invasive and not approved for sale or distribution into this country, but Ebay has continued to allow them to sell all of these products for decades now.

An American seller doesn't have much of a chance on this site. Between these extraordinary Ebay fees, USPS unbelievable shipping cost, a foreign seller can literally sell in our country for a small fraction of what it cost us to buy, ship, and sell. How can they ship a .99 item 5 thousand miles around the world, sell it for .99 cents with free shipping, and I can't even ship a 2 oz package for less than $7.00? They're using OUR postal services at a fraction of the cost of what it's costing me to ship in my own country. They're making use of OUR postal service for NOTHING. If the situation was reversed and I tried to ship to China, you would be talking XX dollars just to start.

I am writing this because our government needs to start doing its job and start to protect the American sellers and consumers. We can't compete in our own country against the Chinese and foreign sellers because these sites allow foreign sellers to sell items that Ebay and our own government won't allow us to sell, and then to add insult to injury, we can't even ship the item because it costs so much now. The Chinese can ship a 10 lb large box to this country for what it costs me to ship an envelope. The fleecing of America continues. I am no longer an Ebay seller, and I warn other Americans to be cautious.

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eBay Customer Reviews Overview

eBay is a popular online marketplace that connects buyers and sellers from all over the world. With millions of active users, eBay offers a wide range of products, from electronics and fashion to collectibles and antiques. The platform is known for its user-friendly interface, secure payment system, and excellent customer service.

One of the biggest advantages of eBay is its vast selection of products. With millions of items listed at any given time, buyers can find almost anything they are looking for. Additionally, eBay offers competitive pricing, with many sellers offering discounts and deals on their products.

Another positive aspect of eBay is its secure payment system. eBay uses PayPal, a trusted and secure payment platform, to process transactions. This ensures that buyers and sellers are protected from fraud and other types of online scams.

eBay also has a strong customer service team that is available to help buyers and sellers with any issues they may encounter. The platform offers a variety of resources, including a help center, community forums, and a customer support team that can be reached via phone or email.

Overall, eBay is a reliable and trustworthy online marketplace that offers a wide range of products and excellent customer service. Whether you are a buyer or a seller, eBay is a great platform to buy and sell goods online.

eBay In-depth Review

Website Design and User Experience: eBay's website design is clean and user-friendly, making it easy to navigate and find what you're looking for. The search bar is prominently displayed, and the layout is intuitive, allowing for a seamless browsing experience.

Product Variety and Availability: eBay offers an extensive range of products across various categories. Whether you're looking for electronics, fashion, home goods, or collectibles, you're likely to find what you need on eBay. The platform also provides access to both new and used items, giving customers a wide selection to choose from.

Pricing and Value for Money: eBay is known for its competitive pricing, with many sellers offering products at lower prices compared to traditional retail stores. Additionally, the platform often features deals and discounts, allowing customers to get great value for their money.

Seller Reputation and Trustworthiness: eBay has a robust seller rating system, which helps buyers make informed decisions. Each seller is rated based on their past transactions, and customer reviews provide insights into their reliability and trustworthiness. This system ensures a safer and more secure buying experience.

Buying Process and Customer Support: The buying process on eBay is straightforward. Once you find the item you want, you can easily place a bid or make a purchase. The platform also offers excellent customer support, with a dedicated team available to assist with any queries or issues that may arise.

Shipping and Delivery: eBay provides various shipping options, allowing customers to choose the most convenient and cost-effective method. Sellers are responsible for shipping their items, and estimated delivery times are typically provided. However, it's essential to review individual seller policies for specific details.

Return Policy and Refunds: eBay has a comprehensive return policy that protects buyers. If you receive an item that doesn't match the description or is damaged, you can request a return and receive a refund. The platform facilitates communication between buyers and sellers to resolve any issues.

Security and Privacy Measures: eBay prioritizes the security and privacy of its users. The platform utilizes encryption technology to protect personal and financial information. Additionally, eBay has strict policies in place to prevent fraud and unauthorized access, ensuring a safe online shopping experience.

Mobile App Functionality: eBay's mobile app offers a seamless shopping experience on the go. It provides all the features available on the website, including easy navigation, secure payments, and access to customer support. The app is user-friendly and optimized for mobile devices.

Community and Feedback System: eBay's community and feedback system allow buyers and sellers to interact and provide feedback on their experiences. This system promotes transparency and accountability, helping users make informed decisions and fostering a trustworthy marketplace.

Overall Customer Satisfaction and Ratings: eBay has consistently received positive customer satisfaction ratings. With its wide range of products, competitive pricing, reliable sellers, and excellent customer support, eBay remains a popular choice for online shopping. The platform's commitment to user experience and security contributes to its overall positive reputation.

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