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eBay
customer service contacts

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763 complaints
144 resolved 619 unresolved
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eBay headquarters

2211 North First Street
California, San Jose 95131
United States

eBay phone numbers

What is eBay’s email address?

eBay’s support and contact email address is customerservice@ebay.com

eBay website

eBay working hours

Mon 8:00 am - 10:00 pm Tue 8:00 am - 10:00 pm Wed 8:00 am - 10:00 pm Thu 8:00 am - 10:00 pm Fri 8:00 am - 10:00 pm Sat 9:00 am - 6:00 pm Sun 9:00 am - 6:00 pm

What category is eBay related to?

eBay is related to the Online Shopping category.

What are the social media accounts of eBay?

What is eBay's Facebook?
Connect with eBay via Facebook at eBay
What is eBay's YouTube?
Like, share & subscribe to eBay on YouTube at eBay
What is eBay's LinkedIn?
See eBay's portfolio on LinkedIn at eBay
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eBay information: contacts, address, founders, CEO, services, and products

eBay is a multinational company founded on September 3, 1995 by Pierre Omidyar with its headquarters located at San Jose, California, U.S., 37.2952°N 121.9260°W and key people behind it being Thomas J. Tierney (chairman) and Jamie Iannone (president & CEO). eBay currently employs approximately ~13,300 people. eBay deals in the E-commerce industry and provides services in Online shopping, and provides its services worldwide According to the latest report, eBay has generated US$10.8 billion (2019) and net income being US$1.792 billion (2019)

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Who is the founders of eBay?

eBay was founded in Pierre Omidyar.

When was eBay founded?

eBay was founded in September 3, 1995.

What industry does eBay compete in?

eBay competes in E-commerce industry.

What services does eBay offer?

eBay offers its services in Online shopping industry.

How to write a complaint about eBay?

To write a complaint about eBay and get an answer from the officials of eBay, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about eBay can be filed via the specific eBay complaint section.

Overview of eBay complaint handling

763 eBay reviews first appeared on Complaints Board on Nov 2, 2006. The latest review A few items was posted on Aug 10, 2022. The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 763 reviews. eBay has resolved 144 complaints.

Is ComplaintsBoard.com associated with eBay?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with eBay Customer Service. Initial eBay complaints should be directed to their team directly. You can find contact details for eBay above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about eBay. Discuss the issues you have had with eBay and work with their customer service team to find a resolution.

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Latest eBay’s complaints

C
12:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

eBay - A few items

I'm a happy customer on Ebay, but there are a few sellers that need to be a little careful what they sell when people buy things. I bought VeggieTunes from a seller who sent me a wrong CD as a Sampler CD. And another item I got a Steven Curtis Chapman VHS tape that was broken. No one wants to buy broken things or get wrong things. I was not happy about...

Read full review of eBay
R
4:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

eBay - Bulb wattage -:25w 110v blub, qty:2 pack, type:no ozone

Purchase product from "comeupbuy" vendor from china. Product came in and exploded within 2 days of usage. The complaint process was not apparent as I bought as a guest and had conflicts with my existing account. In the end, ebay requested I send it in at my cost which I rejected as the item ~40$ and the shipping as ~10$. As a alternative I thought I...

Read full review of eBay
H
1:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

eBay - Account suspension

18 July 2022 Today my account of over 20 years with ebay was closed for an apprent breach of there policies on selling police related items, I deny this as have only ever sold allowed cloth patches, they have no real understang of there own policies Hello xxx, Your account didn't follow our Prohibited items policy. Prohibited items are not allowed. What...

Read full review of eBay
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