eBay

I've been sellin' on Ebay since 2002 and let me tell ya, it ain't all sunshine and rainbows. Ebay makes all their money from the fees they charge us sellers, but they don't do much to protect us from dishonest buyers. They always side with the buyer, even if their complaint ain't legit. And get this, they won't even let us leave negative feedback on a buyer's account! But buyers can leave negative feedback on our accounts, even if it ain't warranted. It's a bunch of baloney if ya ask me.

I had a real doozy of a situation with a buyer who bought one of my new items, used it, and then claimed it wasn't as described. I know for a fact that I described it accurately, but Ebay didn't care. They took control of the return process and charged me for the shipping costs both ways. And get this, they didn't even communicate with me until after the return had already been processed and my account charged! They didn't even give me a tracking number so I could see what was goin' on. And to top it all off, the return address they provided was wrong, so the package went to the wrong address. When I called to ask about it, the Ebay rep told me I was outta luck and that I should just "suck it up" and consider it a business loss. No apology, nothin'. It's like they don't care about us sellers at all.

And get this, they lied to me about being able to go through an appeals process once I got the package back. But when I tried to initiate it, they told me I couldn't because the package was delivered to the wrong address. So basically, they took the buyer's word over mine, charged me for the return, shipped it to the wrong address, and then refused to let me appeal the decision. It's a load of hogwash if ya ask me.

I'm done with Ebay. I pay $1100 a month in fees and they treat me like garbage. I'm movin' over to Amazon where the fees are more reasonable and they actually care about their sellers. To all you current Ebay sellers out there, be careful. If this happens to you, good luck gettin' any help from Ebay. They don't care about us at all.

I've been selling on eBay for a while now, and I used to be a top seller in both the United States and the UK. However, I've had some issues with scamming buyers and the fact that tracking wasn't available. Some buyers demanded a full refund for non-receipt, and I offered to re-send the product. However, instead of responding, they just escalated to eBay.

As a result, eBay punished me by making my Global Seller Rating: Below Average. This was unfair, as only one case was actually in the global region, and the rest were in the US, UK, and Germany. I thought it wouldn't matter since I was still a top seller in the US and UK, but I was wrong.

When I started selling on eBay again, I subscribed to an eBay store subscription. However, to my horror, I saw that no one was even finding my listings! I couldn't find them in search either! eBay support repeatedly gave me bogus reasons, such as that it's because I'm searching my own listings or that people from other regions see other results. But that's not it! Before, I could find them!

It turns out that just because my global seller status dropped below average, not only can no one from worldwide see my listings in search results, but no one from the regions I still have top seller status can find my listings either! eBay intentionally sabotaged and censored my listings without even informing me before not only paying $$$$ for many eBay listing features to be shown everywhere, but not even informing me that no one will be able to find my listings before subscribing to their store subscription!

I tried everything, contacting them over 20 times, but nothing worked. It's like they intentionally want to sabotage us! I tried to cancel the eBay store subscription, and to my horror, it wanted to charge me $94 for an early termination fee! For what?!?!?! They already charged us $20 for a store that is censored and hidden and basically for a service not provided!

When I contacted support to cancel the early termination fee, they said to cancel my subscription and have my account charged $94 and to contact them again for a refund. When I contacted them for a refund, they said I'd have to wait until next month when the invoice arrives, to "try and request a crediting of my account and hope it gets approved." To try and request?!?!? As if it's at their discretion to commit fraud and theft for services not provided?!?!?!?!?

I contacted them next month, and they didn't reply. I had to pester them and eventually told me they're sorry they can't refund me anything because my account has been credited last month, when in fact eBay support specifically said they won't credit me anything for my listing fees for listings which were censored intentionally without informing me beforehand! And after that, they dared to say "we value your business and as an eBay seller" and wishing me good health. Simply outrageous and insulting!

So what happened: even though support said they won't credit me anything for the listing fees, someone intentionally credited my account without informing me a measly $0.61 (61 cents) just so they'd have an excuse not to refund the illegally and fraudulently charge of $94 for an early termination fee of an eBay store that was censored and useless to begin with!

eBay fraudulently charged me $114 for services which they intentionally did not provide! eBay sabotaged my business and nearly bankrupted me if it wasn't for Amazon, killing my future and future businesses I would go and create. eBay lied, stole, and abused at every turn.

eBay shouldn't have restricted my ability to sell in the US and UK regions since I still had and have top seller status there, or at least they should have informed me beforehand! Before committing to spend money!

I went to BBB to no avail, they're useless, and eBay just gave me copy-paste templates. More so, I suspect going to BBB is what triggered them to intentionally sabotage me further by crediting my account with $0.61 just so they'd have an excuse not to refund the illegal charges. They then proceeded to threats that if I don't pay, they'll send collection agencies...

They limited my account and put it on hold. I paid their fraudulent $117 charge (they put penalties on it) and asked for my account to be reinstated. I asked when my global seller rating would be reset. No response whatsoever. They stole my money and buried me to the ground!

I swear, because of this, I'll make it one of my life's purposes to see this thieving and fraudulent company burned into the ground, along with everyone that was complicit in this sabotage, from support members to key people that put such illegal policies into place brought to justice.

And I urge everyone to do the same, everyone who's ever been wronged by eBay, to stand up and bring it to justice! To expose eBay for the thieving, fraudulent, mafia-like monster that it is!

And now my hand twitches uncontrollably due to the levels of stress, outrage, and anger these scams have subjected me to.

I've been using eBay for over a decade now and I must say, it has been quite a journey. I have sold hundreds of items and paid thousands in fees, but I have never had an issue with eBay's services. However, I have noticed that their rules can be quite ridiculous and their fees are unprofitable for sellers. I have also listed items that get hidden every month from the audience, which is quite frustrating. If my listings truly got full audience, eBay wouldn't have to nag me to lower my prices constantly, which in turn is getting pennies on the dollar. They always find ways to milk money out of you.

Moreover, the scammers on this website are unbelievable. I never had an issue until I sold a digital code, where eBay doesn't CLEARLY specify that it's prohibited. In fact, tens and tens of individual sellers sell codes and upon listing, eBay doesn't say it's not allowed, their help page was confusing. I sold a digital code, the buyer left feedback, and I sent the code to him via eBay messages (in eBay's platform). Days later, he files a dispute with his original payment. Upon research, I find out that the buyer was a scummy 12-year-old kid who made an account, hid his feedback (yes, they can make feedback private now) so no one could see he only buys digital game codes and then does chargebacks on them. In other words, this buyer preys on sellers yet gets away with it. Imagine a platform where the company cares so little that 12-year-olds are on there scamming honest sellers? This is so embarrassing for me.

There's no way to leave buyers negative feedback and now they're even allowed to hide their feedback. Also, he's still allowed to have his account after he made a chargeback. eBay refused to help me because I didn't have a tracking number. Apparently, eBay doesn't "recommend" selling digital codes but they don't flat out ban it. Yet the buyers are allowed to buy these codes, scam and sellers can't do anything about it. We're living in 2021 and this is how eBay is set up which is unbelievable.

Not only that, but eBay's pages are all confusing, their website is different designs, mixed up and completely impossible to find real info. Seller central is a mess. Some of their help pages still say "Paypal" this and that yet eBay has ditched Paypal some time ago. This website has been outdated and customer service is useless and won't help if you're scammed. EBay doesn't flag these scammers?both buyer and seller. I reported scammer accounts, nothing was done.

Also, the "local pickup" concept is very confusing so be careful. If a buyer contacts you to buy your items outside of eBay, but doesn't actually buy it on eBay to "pick up", it's an automatic temporary ban on you, eBay will give you a defect, can't sell for two weeks AND eBay will take the final value fee for that item. How does eBay justify this? They have a bot that picks up messages between buyers/sellers and if you end the listing of the product around the time you spoke to the potential buyer, eBay will assume you "sold it" even if you didn't (and sold it elsewhere).

Lastly, avoid buying from Chinese and foreign sellers. I was scammed by one. The item's shipping time was about a month and it never came. I contacted the seller, but the next thing the seller said was that s/he shipped another one out but refused to give a tracking number for it. I stupidly waited because I thought the seller was honest, but it never happened. I waited and contacted the seller constantly who kept saying the same thing "hold on, we'll check your order", which isn't true. I realize the seller purposely delayed just to get out of Paypal's refund window. So basically, Paypal refused to help me (at the time) and I couldn't leave negative feedback for the seller. The seller also continued to sell and wasn't penalized.

Paypal is no longer used on eBay but now eBay can directly take money out of my bank account whenever they feel. Sell your stuff anywhere else. There's plenty of other platforms.

High fees! They said their fees may be less after leaving Paypal but instead, it's been the same flat 12.5% + $0.30 per sale which eBay can now hold for more interest. It only deposits on "business" days, so if you're waiting on that money to pay for shipping or need it immediately, tough luck! Their fees are RIDICULOUS. I've worked hard to list and sell (2) $1800 items and eBay got to keep $216 for each of them FOR NO REASON. They didn't even help me when I was scammed yet they were taking these ridiculous amounts of money on commissions! A serious rip off!

A good suggestion from me is to simply spread your products on multiple platforms. Every platform has bad customers but at least I feel like other platforms actually work on banning scamming sellers and buyers. Ebay just lets this happen over and over. If you're a seller, be careful and don't sell to people who have no feedback, new account or hide their feedback. For buyers, ask all questions before buying and do research. If it's too good to be true, then it is. Lastly, how silly are buying scammers on eBay to pull a scam after they provided you their full physical/shipping address, name and everything. So insane!

I bid and won, Order [protected]. The seller did not like the sales price then cancelled the order after I had paid. I don’t want a refund, I want the product. This was returned to me stating information is missing. What is missing?

Starrett 700A Inside Micrometer,0.2 To 1.2"

ENDED

Starrett 700A Inside Micrometer,0.2 To 1.2"

([protected])

acctderek81298.80 %Feedback percentage of 98.80 for acctderek

This item is out of stock

I am an avid purchaser with Ebay and have maintained an account with them since 1996. Many is the times upon purchasing something from a seller weather it be a personal item or that of a store or business through them, I would find, at the BUY NOW level, an oportunity to donate to a to worthy cause such as The Childrens Cancer Society, Chrones Colitis Foundation, Muscular Distrophy, M.S. and so on. Donating to a cause such as St. Jude, for example, helps parents whose children have been strickin with Cancer, a devastating illness which impacts the lives of all concerned and who of which, need all the help and support they can get. I went to make a pudrchase on Ebay on June 10th. When I got to the BUY IT NOW page, I was asked if I would like to make a donation to this comunity. This is what I found.

Donate to charity (optional)

Global Action for Trans Equality

Help GATE work with partners at the global level to strengthen trans, gender diverse, and intersex communities in their fight for equality. PayPal Giving Fund (PPGF) receives your donation and grants 100% to a charity no later than 30 days after the end of the month in which the donation is made. Donations are non-refundable and typically tax deductible. PPGF may be unable to grant funds to a charity if the charity has lost tax exempt status, has closed, or no longer accepts funds from PPGF.

Select amount

As of today, I am canceling my 7 year old account with Ebay. Donations are supposed to help people in need. This is disgraceful.

Ordered wooden hammock frame from (?) eliezer-64 back on may 20th, 2023. Received notification it was out for delivery, and delivered on may 24th. It was not. I never received the hammock frame. Instead on may 24th, I received a large box with a jigsaw game board inside, via amazon. Not even sure this was from eliezer-64? Requested hearing. Was told to wait until after june 6th. Received email on june 6th saying case closed, without getting to give my imput. Gave my cell, [protected], to customer service on (?) may 25th via email. Requested to have ebay, and or shipper call me to straighten out problem. No one bother to call me. Just case closed. Shipper is insinuating I received, and am a liar. Shipper never called me. I am boiling angry. I want my full refund: $197.06, and I want a live reply from your customer service today. Call me. I sent pictures of box and shipping label to you. No reply? Call me, I will be civil, [protected].

Good day,

Please see below I am not happy to supply these details and request a money back guarantee. Purchased in March 2023. Not delivered. This is unacceptable.

New message from: bestcharger (38)

I check that I can not refund for you now, it's too late, the way of refund had been closed. May I have your bank details? Please give me your name, the swift code, the bank name and the account number. I will arrange the payment to you to your account. Thanks

Kind Regards

Peter Warren.

Re: bestcharger has sent a question about item #[protected], ending on Feb-02-23 20:19:19 PST - AC Adapter For Sony ICF-SW7600GR Receiver Radio Charger Power Supply Cor

Twice Ebay has temporarily suspended my account for mistakenly charging me for violating their alcohol sales policy. The problem is I didn't and don't sell alcohol, just collectible empty bottles. That is clearly stated in my For Sale listing. They are telling me my representative photos are not allowed. Their written policy makes no references to photos at all, let alone what are and are not acceptable. They promised me they would review my case and notify me in 48 hours. They never got back to me.

They say the system is down. And now down intermittingly. Right now it has free Overnight shipping to the buyers. This after taking me through some major maze to put shipping business policies on the computer (one that I don't know will jive with the multiple items discount, looks like it won't -- assuming this is ever corrected). I was revising to work around and it suddenly stopped allowing me to revise. They have done a lot of strange stuff in the name of "security" to block me from my account (from them?) . I can change my profile name again on 6/3...I NEVER CHANGED MY PROFILE NAME. Thanks, ebay for that "security help" and NOTHING WILL SELL TODAY with screwy shipping messages. I have also not received feedback for the last 20 items. NO WAY they didn't try to send feedback. Something is very dirty.

on April 17, 2023, I sold an iMac computer to a buyer on eBay. On April 21, the buyer requested a refund because of damage. I believe the buyer did the damage because the box was not damaged. I called eBay & the representative told to pay to have the item returned. When it arrived, pay the refund & then file an appeal. I did what I was told & when I tried to start an appeal, I was told that since I had refunded the buyer, I couldn't start an appeal. when I complained, I was told they would look into it. On May 6, I was sent an email stating that I would receive a refund because I was given wrong information. On May 16, I received an e-mail stating they would not refund me anything. I can send a copy of both emails if you can make a way to send documents.

My name is Terry Trainor promblem started today 03rd May 2023.

Hi I am an Ebay customer and I have just bought five items and they have been sent to the wrong address. After talking to customer services for so long my phone ran out of charge. Five of my purchaces have been sent to the wrong address. Customer Services said they would help me but instead they locked me out of my account. Because I could not access my account there is no way I can contact the sellers, I have paid for all my items. I repeatedly told two customer service advisors the had the wrong address on my accouny. They kept on telling me it was the correct address. I told them the correct address several times but the would not listen. I paid for a lot of camping gear including tent and hook up cables. I am going to play the age card is it is important so you can see the problems. I am an elderly, disabled gentleman who's wife has recently passed away, to make things worse I buried my son last Christmas. I have been indoors on my own for some time so I was looking forward to this holiday. I have paid all the holiday costs and travel costs on top of what I spent on Ebay. What a terrible way to treat somebody.

Please can you tell me why when I have sold my stuff ( a number of items ) I still haven’t been paid? I have sold them a while ago and you have kept my money? That is theft!

When a seller sells an item it is to get paid for it and yet you repeatability keep keeping my money?

Give me my money, it belongs to me!

I will take this further if this is not resolved as soon as possible!

Seller listed a Dyson V10 Power head as being genuine Dyson Product.

Called Dyson with the serial number and was told it was Not a Dyson unit.

Including shipping, I have 97.50 invested in this knockoff unit. Bought it to replace the V10 I have since I have all the accessories for the V10. Turns out it is more like a V11. Most of the V10 accessories do not work.

Contacted the seller and finally E bay had to step in as the seller would not give me a refund. He finally offered me a $30.00 refund and keep the unit. I agreed.

I then received a notice that I had to send back the unit. That was not the agreement. I was going to cost me $17.00 to return the unit and that would make the refund net out at $13.00. I contacted E bay and got no answer for a couple of week and then got a notice that since I did not send a tracking number to the seller, the case was closed and I would get not refund.

This is a deliberate case of fraud and E bay is letting it go thru.

New message to: iceking-autoparts (688PURPLE_STAR Star)

My Payroll debit was debited twice for this part including the insurance twice. The pending on MY Payroll debit card was April/06, 2023 for $250.47. Again on April there is another charge for $225.48, and another charge of $24.99 for the insurance. I want to be refunded the extra $250.47 ASAP please. The Iceking item number is [protected]. Ebay order number [protected].

Engine Intake Manifold Assembly For Mercedes-Benz C230 E350 C280 R350 ML350

Engine Intake Manifold Assembly Fo

Order status: Paid

Order number: [protected]

View order details

I recently purchased an item through ebay. The item did not perform as expected. When I attempted to contact ebay to return the item I seem to have run into one obstacle after another. I found it nearly impossible to contact ebay and resolve the issue. Lacking the ability to communicate with ebay I felt that I had no choice but to contact the credit card company and have he charges reversed. For whatever reason companies generally appear to not care to communicate with their customers; just send the money and keep your mouth shut is their attitude. Because ebay makes it impossible to communicate with them regarding problems, this purchase represents my final transaction with ebay.

Dear Complaints Board,

I am writing to file a complaint against eBay for suspending my account without any reason. My store name is Saga_super_store. I have been a seller on eBay for several years and have maintained a good 5-star sales record. However, my account was recently suspended without any warning or explanation.

I have contacted eBay's customer service multiple times to inquire about the reasons for my account's suspension, but have not received any clear answers. I have provided all the necessary information and documentation to support my request for reinstatement, but to no avail.

I have invested a lot of time, effort, and resources into building my eBay business under the name Saga_super_store, and this sudden suspension has caused a significant loss to my income. I believe that eBay's decision to suspend my account without any reason is arbitrary and unjust, and I am deeply disappointed by their lack of transparency and communication.

Therefore, I kindly request the Complaintsboard to intervene and facilitate the reinstatement of my eBay account, Saga_super_store. I believe that I have not violated any of eBay's policies or rules, and I deserve to have my account reinstated so that I can continue to sell my products and serve my customers.

Thank you for your attention to this matter, and I look forward to a prompt resolution of this issue.

Sincerely,

Sagheer Anjum

Case # [protected] However, I would like to file a complaint about how eBay handled this case and damage my business. I have been selling with eBay for 10 years and DO NOT be reminded how to handle shipping. If you took the time to read all the notes with this sale you would see that 3 eBay agents assured me that a buyer has no right to get a refund. Simply said the sale condition was 30 days delivery and no return. Apparently this person had a buyer s remorse and wanted to cancel 2 days after the purchase. He clearly violated eBay rules of making false statements of not delivery. The eBay company failed to protect my rights as a seller and sided with the lying buyer. In Spite of all my phone conversations with your agents they made a decision to believe the buyer and created another person to take advantage of the not so good system and possibly do the same thing in the future. I made an effort to have the item shipped earlier by contacting the mint to have a direct shipment to a buyer. I spent a lot of time with this buyer to negotiate and make his purchase delivered this coming week. Your decision almost cost me $1000 plus shipping. In conclusion I am going to address this situation where the left hand doesn't know what the right hand is doing unless I get justice and compensation for lost business. Kind regards Marcela Johnston

eBay email

After reviewing your appeal, we won't be able to change the outcome of the case, unfortunately.

After reviewing this case again we decided to keep the original outcome because we determined that the original decision was correct. After reviewing this case again we decided to keep the original outcome because we determined that the original decision was correct.

ROBOTS LOVE V2 Next Evolution 3 oz Silver Coin Tokelau 2021

Order number:[protected]

Buyer:bigbirdds

Quantity:1

Case #:[protected]

Case opened:Mar 13, 2023

Case closed:Mar 20, 2023

Dear Complaints Board:

I have been a loyal and happy eBay customer for over 13 years. I have never had any problems and have 100% feedback.

During this time, my account has always been in good standing.

When I opened my eBay account 13 years ago, I provided my full name, physical address, telephone numbers, driver's license, SSN etc.

The information is verified and still active in my account profile today.

Ebay has also verified my checking account and made deposits to the account since their dissolution with PayPal.

Recently, eBay has decided to put a hold on my funds because I will not UPLOAD my driver's license to verify my identity. I can appreciate their concern; however, I am reluctant to upload any sensitive, personal information because of the risk involved and the invasion of privacy.

For I.D. verification I have volunteered to come to their facility in San Jose and submit the required information in person--they will not consider this.

I have offered to fax the information--still nothing!

I find it hard to believe the only method for verifying my identity is via upload.

They refuse to work with me...

Therefore, I asked eBay to close my account and send me a check for funds due. Ebay will not close the account and refuses to send a check or issue a credit.

What are my options?

Please advise,

J. Zinser

email: [protected]@yahoo.com

Tried to order from ebay as a guest. Got asked to "verify" my account (which I don't have - that's why I was buying as a "guest"), and got stuck. I don't know the status of the purchase (I had already input my card info as part of the "guest" purchase process), and I can't get ahold of a human to verify by phone (requires an account or an order number - which doesn't arrive until a confirmation email is received). My advice to others would be - don't ever try to order from ebay as a guest.

Please, eBay motors, please stop these adds that are running with 1). The man get into his truck, in the rain, blowing on his drink and adjusting the radio. Then the voice on the radio calls him by name and asks him about the wipers he put on the truck and he responds in the worst most degrading form of speech possible from a man.

2). The kid learning to drive with his mother and the car is tucked tightly between two other cars and he manages to hit every single thing there less the people walking. Then the voiceover describing the entire thing and laughing like it’s funny.

Please, eBay is a great company and can afford to spend a bit of change on a reputable advertising agency and get a message that one doesn’t want to mute the second it comes on.