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LivingSocial reviews & complaints

LivingSocial complaints 124

LivingSocial - Voucher code FSWAWC 3E4RPF

We have been told by the venue the voucher has expired dispite being told when trying to book when they were open that they were not accepting vouchers at that time?
We tried several times to book but live in England as you will see from the account address so not always in the country.

Could we please request a refund for this voucher as given the COVID 19 restrictions this is completely unacceptable of them.

This was purchased as a Christmas present.

Desired outcome: Refund

LivingSocial - Rainproof coat by pinkpee

order size 14 XL showerproof coat I received a coat as described but it is XL dont think a size 14 is XL. this was order by me on 25th june at a price of 18.99. it arrived o n the 21/07/2021 and I would be very happy with it if it was the correct size or would reorder if they were still in stock which they are not so please tell me how to return this item for a full refund. Thanking you in anticipation

email [protected]

Desired outcome: as they are out of stock i require a total refund by 21/08/2021 please

LivingSocial - Delivery not happening

I have purchased 2 products . A rattan folding table £39+postage A pair of sun lounge chairs £89+postage, money has been taken out my account, but still not revived any notice of postage . Date 26/3/21. Date 31/3/21, can this be looked into please asap I was expecting some kind of acknowledgment by now as it's been over 2 weeks since my email address is [protected]@gmail, I'm extremely dissatisfied

LivingSocial - Dangerous toys

I bought 2 peek a boo elephant toys for my grandkids for xmas I have een trying to sort matter out with a craig lloyd who is dealing with it I have had the worst experience with him ever. all I want is a refund there were loose wires hanging out of toys sent pictures contacted merchant no joy
I contact craig lloyd in early january first and keps on fobbiong me off I am elderly and being treated like this is unreal please help

Our LivingSocial case number is [protected] [ ref:_00D20lkz2._5005ICdRCf:ref

Desired outcome: refund and apology and compensation

LivingSocial - Service

On 8/10/2020 I purchased 4 tickets from living social for kayaking for two. 2 from my email and family from their email. After we purchased tickets, we received a confirmation number and statement indicating I will redeem a code for reservations. The following day I received my code, however, the code wasn't allowing me to enter. I immediately called center and they told me to go website. I explained again and they told me to go to the website. I also chat help and the same thing. They told me they will forward it to someone else. Basically, they are taking me in circles and no resolution. I explained it's fraud for taking people's money and not making reservations for people they should be entitled to a refund. They stated no refunds! So I'm stuck with tickets I can't use! Please help us out, they are taking advantage of this covid crisis to steal from people!

Hi Deziree,

We purchased tickets for the same kayaking trip and they did the exact same thing to us. We even tried to book normally and there was spaces available, thus making their claim of not having space a lie. I am looking into what we can do, but Living social should have a responsibility to their customers to at least investigate and protect those who are using their service.

LivingSocial - Set of mink lashes and one touch-up

I purchased a voucher to Lash Artist Academy for a set of mink lashes and one touch-up ($185 value) on November 22, 2013, for my elderly mother. She didn't want to use it after discovering that she...

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LivingSocial - christmas photo cards

12/2/19: ordered 100 online printerpix photos with living social $17 coupon code. The site added $2.17 for processing and $9.99 for shipping. 12/24/19: one card arrived. One. One. They sent one card...

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LivingSocial - 2 hour photography class from northlight photography

Hello and hope all are doing well. I bought my voucher a few years back. My voucher [protected] doesn't expire until June 16th, 2019. When I tried to redeem, the company said they no longer...

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LivingSocial - shaw academy course

WOW! I bought a couple of vouchers from LivingSocial. I used one for Shaw Academy and after the course bought a lifetime membership. I called LivingSocial to refund the second Shaw Academy voucher and they won't. You only have 3 days to request a refund so don't even bother buying no matter how good the deal sounds. All the rep from LivingSocial did was read me their hidden details. They are a SCAM. They won't even provide a credit. BTW the call center and online chat is in Columbia - so good luck getting nowhere.

LivingSocial - unsubscribe

Loving social - still keep getting email notifications after unsubscribed. I unsubscribed but still get notifications for emails from living social. When I click to open get ooops email not...

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LivingSocial - coupon recently purchased

I purchased a coupon for a credit for money off a meal at Mel's diner in Los Angeles, CA from the website living social. The voucher wasn't used although we had lunch there. I contacted Living social to receive a trade in credit and an agent Sebastian R was less than remotely professional or accommodating. Sounds like the end of a business relationship over $13.50 that could have been corrected by a credit to my account for other goods and services locally, something that they have done for me in the past. Pathetic but I am going to make sure consumers are aware!! To me it's fraud!

Nov 05, 2018

Living social needs customer service training and how to treat their consumers better. Isn’t that business 101?

LivingSocial - massage

After purchasing a massage, I called the business and was told it was for women only. The printed voucher does NOT specify for women only. The fine print when purchasing does specify women only. So, I contacted LivingSocial and explained the problem. Not only would they not entertain a refund, but they would not issue a credit for a future purchase. Groupon on the other hand has issued me a credit for the same type of problem. My advice is to not but anything from LivingSocial. Instead go to Groupon.

LivingSocial - product ordered nothing shipped

This is product that has been ordered and the money has been taken out of the account except no product ever received. The product was ordered on Aug. 26th or 27th. My name is Zola M. Marshall at 1004 NE Deerbrook Terr. in Lee's Summit Missouri 64086 you give 2 phone numbers and the 1st one is out of service and the second one is busy the 4 times I've tried to call. I am in the process of giving this to our lawyer. My phone number is [protected] of which I'd like to hear from someone that cares.

LivingSocial - last night first time order!

I am very upset with your website. Somehow two items ordered in error and I attempt to submit a return and it is not responding. I had used my work email to submit a login, so I was not able to cancel before a 2 hour grace period. This is my first purchase with your website and the site is not friendly user and sadly will not further purchase another item with your Company, please have someone assist me in returning the that was purchased in error last night.. I appreciate your assistance! My phone number is [protected] or [protected].

Hope to hear from someone soon!

LivingSocial - massage

I bought these massages via Living Social and called in February to use my credit. I was directed to a separate line for "Groupon" clients and was told they had a big back log and they would be in touch with me and to not keep calling. I have not heard back from them, am not pleased with their customer service, and would like my money back. This is unacceptable and the second time I have reached out to Living Social to make it right.

LivingSocial - voucher for hair service

I purchased a voucher on livingsocial for a brazilian blowout on february 19, 2018 for $179.00. I didn't realize that the "deal" offered by the salon providing the service was for "new clients only". Turns out, i'd been to this salon before, but it was under a different name and was at a different location... The salon was also listed under the wrong address their web page, than the one the stylist was actually at. Very fishy. When I got to the salon (which I had to leave work early to attend the appt), I was excited to have this done, and the stylist said that since they wouldn't take my voucher that I could contact livingsocial for a refund and just pay for the service, which we proceeded with...

It was incredibly tough for me to contact living social. I wasn't able to get onto the webpage & submit for a refund as was the case with groupon. I sent multiple emails and they didn't reply until a month later. The customer service rep finally sent some long canned email saying, "volume was high/busy sorry for delay blah blah" then offered to give me some sort of livingsocial voucher which I want nothing to do with.

I'm a busy professional... I have no time to chase them down. However, I do want my money back!!!

LivingSocial - fraudulent charge by living social

I bought $5 Starbucks deal ($10 value) on March 23, 2018. Living Social charged me twice. One transaction has the correct info with invoice number, the second one is very suspicious one : "PAYPAL *LS...

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LivingSocial - trying to get refund for voucher

I purchased a voucher to Victoria's Nails in Shawnee, KS and used it about 6 weeks ago. I liked their service and decided to buy a couple more through an email. I found out that I could only use one...

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LivingSocial - travel deal to china 25% off

My name is Joe Geringer and myself and my wife bought one of your 10-day China trip packages with the lure that you were offering 25% off the trip. 25% off appears all over your e-mail, ad and everywhere else except for when you go to purchase and the final discount is capped at $50.00. Now if this is not deceptive advertising then I don't know what is. This practice will be reported to the Better Business Bureau unless you truly do honor your advertised 25% off. Below is a screen shot of the e-mail for the promotion.
The rate quoted was $919.00 before the 25% discount and we received $50 off totaling $869.00.
What should have been with 25% is $689.25.
I see that you should refund us a total of $359.50 to total a 25% discount.

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