eBay
reviews and complaints

I order a coloring book off ebay and never received the book. The seller great book prices told me to get in contact with. The name of the book is cartoon adult coloring book and the ISBN # 139781519627247 and was anothe number also and it is ISBN # 101519627246. The Ebay number or ePID [protected]. You can reach me by either my phone number or e-mail. [protected] or [protected]@gmail.com.

The 1st and only time I can remember using ebay I tried to purchase a part for mites truck called a clock spring.

Ebay staff permanently suspended my account for inappropriate behavior and abuse of my account, or something to that point!? That reasoning and judgment is absolutely bogus! I figured, oh well, they can keep their business.

Now ebay just sent me an email saying my count is reinstated yet I don't recognize the name and would not use such an account name.

It would be great if someone could delete this "reinstated" account and we can go our separate ways.

Thanks

eBay increasingly has one of the worst web sites I have found. I have been a frequent buyer and seller for ten years but I wish there were an alternative that worked.

The web site is hard to navigate but the worst feature of all is search. I searched on Computer Case and got over a thousand pieces of obscure computer parts but no case (try it yourself and see). eBay doesn't understand that a computer case is thing that you put your computer in to carry it to work. Putting 'Computer Case' in quotes doesn't do anything.

My list of ways the web site does not work would fill a book about the size of War and Peace (if you are a computer geek, that is piece of old literature printed on paper that nobody reads anymore.

eBay is one of those companies that has a monopoly, it is all automatic and so nobody has to make it work well anymore. There is nobody home.

I purchased three pair of men's shorts from
Buyer "eBay - jctmlb"

They immediately asked for a great rating -- (I should have known)

Bottom line -- They shipped only 2 of the 3 pair, Ordered Khaki - got Sand color - was not what was ordered.

They of course now have my money, have claimed damage from USPS (didn't exist)

Now they are not responding -- I have been cheated, stolen from and conned all at once.

I am very disappointed the fact that Ebay have to punish every seller when receiving their funds. It is ridiculous how the first time sellers have to sell 100 items before receiving their funds once the buyer buys the item. Instead we have to wait until 21 days to receive our funds. Ebay you need to stop punishing every first time seller. Fix this!

I ordered this item from three (3) different sellers.

Dealer 1. Ordered the item, immediately charged to my VISA account. Order cancelled by seller, out of stock.

Dealer 2. Ordered the item, immediately charged to my VISA account. Order shipped to unkown address. Never received it.

Dealer 3. Ordered the item, immediately charged to my VISA account. Order cancelled by seller?

The charges on my credit were evenually applied. But not as fast as they were originally applied.

Will not shop on Ebay again.

On this person's ebay store(boqlwa.store), he is selling these digital items: netflix accounts and the listing is called " Netflix Gift & Warranty: 4K UltraHD | 4 Screens | 1 Month | Personal " for $5 each.When I purchased from this seller, he sent me an ebay message with the "netflix account details" and notes that the "warranty will be voided if the e-mail is changed" This listing is a SCAM, Buyers like me that bought this has no power over the netflix account.The seller can change the login and password at anytime and say the buyer has changed the accounts details leaving the buyer with nothing.After I tested the netflix account credentials, I messaged him saying that the accounts details he sent me does not work and I provided a screenshot to him that the account doesn't even exist.He messaged me back saying "we both know that you changed the e-mail to the account." That doesn't even matter for the buyer because the seller can always change back the account details no matter what by doing a hard reset calling netflix company on the phone.On one of the his/her's other listings that sells netflix accounts it says 17 has sold in 1 hour, I JUST HATE TO SEE HIM/HER GETTING AWAY WITH THIS, THIS IS WRONG AND HAS TO BE STOPPED.HE'S MAKING A TON OF MONEY BY DOING THIS SCAM ON EBAY.Once the buyers give a positive feedback on ebay, there's no turning back, cannot edit the positive feedback. After the buyer puts a positive feedback, the seller can change the netflix account details and give the account details to the next victim so the victim can give a positive feedback saying it works, it's a scam cycle.This ebay seller has to be stopped, this is criminal. Even though it's only $5 each buy but it adds up very quickly, like seriously 17 sold in 1 hour and this seller is getting away with it. People is not reporting it because it's only $5 and left a positive feedback already so it's too late. Not me, I am the only buyer that left the seller a negative review.Below is the seller's ebay store. I know there are other netflix account listings out there but this is the seller I purchased from. STRAIGHT UP SCAM. He requested a partial refund of $1.99 but why am I giving him an extra $3 when I get nothing? He risked $5 for his first negative feedback.

https://www.ebay.com/usr/boqlwa.store?_trksid=p2047675.l2559

I was looking for a Grasshog dual line spool cover on ebay and found the seller (the brain seller) offering this item. They offered free shipping and a very good turn around time for delivery. I receive the item I order on the date stated in a bubble wrap envelope, from the US postal service. I open the envelope and the item is in a clear plastic envelope. I open up this envelope and take out the item and I notice that there is a piece sitting in the bottom of the envelope. I look at the dual line spool cover in my hand and I can see were this piece has broken off, making this spool cover useless. I send the seller a email letting them know of my problem and suggesting that in the future they ship this item in a small cardboard box. I get a reply from the seller asking me to send them a picture of this item. I try to send them a reply, but I keep getting an error message from ebay that my order has been over 90 days old and my reply can not be sent. Ebay tries to convince you that they are very open and up front with communication channels, but I see it more as smoke and mirrors, to keep the customer lost and confused. I had a problem with a ebay seller over 2 years ago and said I was done trying to do business with them and I guess that I will continue with my past decision.

I recently purchased the subject vehicle.
It was falsely described as being mint and flawless with original parts. Furthermore via message seller said no rust.

Once received it has been found that there is substantial rust that has been painted over, many non original parts put on to hide the card real condition and many other items.

I have attempted to contact seller through eBay, via text, via phone and via email.

His email and phone are no longer active.

I have offered to return vehicle for a refund but have been ignored

This type of situation is going to force me to public state my situation as I'm getting no help from ebay

Okay as a seller you ship products to the consumer. You take as many pictures as you can of item in a sealed clear plastic wrap. Consumer gets your product cuts open sealed product. Then decides to to tell eBay product is not as described. Seller ask what is wrong with product and they sent pictures of a opened cracked product. If item was damaged visible from clear package why would consumer open clear sealed package then try to make a claim. eBay staff even agree that they could see from pictures that item was altered for no reason. They could see no damage to outside box the item was in and agree that consumer should not have open the clear inside package if they did see damage. The picture consumer sent was a very large crack on a hard plastic water filter. eBay again agreed that consumer most likely opened item used your item then sent in a picture of used damage item they removed. So seller decides to just take the loss and gives the consumer a refund. Should be great right. Consumer should be satisfied! No they wait for refund then decide to leave you a negative complaint about the item just to be a nasty person. Can seller leave them a negative too. eBay says NO! So what does this do allow consumer to make false claims get a refund then hurt a seller reputation even after they gave them a refund. eBay is just getting worse with this and they seem to not care. Even there own employees tell you they are sorry we can see what has happened but are not allowed to do anything about it at this time.Makes no sense for a company to just be for the consumer and not have any feeling for the sellers who make there company work. Maybe if enough people complain which there are plenty of complaints from sellers, eBay will be forced to take notice, and stop the fraud that they are promoting in there company!

My email is: [protected]@aol.com

I purchased this item (below) - I paid, my credit card was charged, and all I received was the Mercedes logo - no front grill. I am beside myself and want action taken.

The seller (below) hasn't fulfilled my purchase.
The seller is:

iman365-usa (742 )
97.7% 正面評價

This was my last message to seller -
New message to: iman365-usa

I bought this from iman365 - a front grill for a 2006 Mercedes ML350. Today I received a small light in the mail.
I'd like to know what happened.
My email is [protected]@aol.com. Obviously, I didn't order a small light for over $100.
Please let me know why I didn't get the grill and what you intend to do about it.
Thank you.
David Joseph

Sport Gloss Black Front Grille & Center Star For Mercedes W164 ML320 ML350 06-08
Sport Gloss Black Front Grille & C
Price: $129.00
Buy it now
Watchers: 5
Quantity Remaining: 2
Free Shipping
Buy it now
Get to know the buyer dajos-25

On the date 4/11/19 I purchase a wind shield for a Honda shadow 2001 motorcycle I don't know why is not any more in my EBAY notifications? The item should be mail by now I can not give you the company name because the item is been erase from my eBay notifications appreciate if you could help me in my bank statement I have a purchasa for $85.19 4/11/19 WANGHQ [protected] Ca.

The item was carefully packaged and shipped by seller in accordance with normal shipping standards. The fragile glass portions of the item were specifically packaged well to avoid breaking during shipment.

Upon delivery, buyer immediately notified me (the seller) that the item was "not clean" like the pictures of the item I posted when selling. The item had not been used for 1.5 years and other than a few remaining coffee grinds, the item was clean and sent to the buyer exactly as pictured when selling.

The buyer then said that one of the glass parts of the item arrived broken. I find that hard to believe considering how well I packaged it. She also asserted that I wrapped the item in "toilet tissue." Ridiculous!

I communicated with the buyer, offered to replace the broken glass at no charge to her, and she refused and said she wanted a brand new version of the item.

I then communicated with Ebay;s customer service in the Phillipines on almost a daily basis until I received the returned item. I wanted to be certain I followed the proper procedures for this so I would not lose the money I sold the item for and on top of that receive a returned broken item of no value.

As I anticipated, upon receipt of the returned item, what I shipped in perfectly good condition was broken in two places and no longer worthy of selling.

I contacted Ebay again. They created a case for this item. They almost immediately sided with the buyer and the amount of the purchase - $127.00 - was automatically taken out f my bank account via Paypal.

I did nothing wrong. I shipped the exact product pictured in the Ebay post I created and packaged it perfectly well.

Now, I am out $127.00 and have a broken item worth nothing.

The seller 6godwater (69260) played both me and the system. I bougt the item that was never shipped and maid a complaint. They were answering my messages so your resolution center would register answer but when refund was ofdered I didn't answer, instead I waited for the money. Your resolution center closed the case but money was not refunded. Now I can't select the item to make another complaint and the seller still refuses to give money back.

Hi.
My pack, track nrVR072825223YP was sendt from turkey May 13 to norway. But IT has not come, and no more tracking info after this.
4 weeks from turkey to norway is very long time. So wondring what is happening?
And why do i have to make this complain so long and write things i dont need for U to even look at it?
So when will it come?
Yngve Gulbrandsen

SONJA. Very dissapointed at this customer service rep. She had me wait for a long time saying a lot of things unnecessary, only to find out she can't do anything about the issue. Very disrespectful and mean. I hunged up the phone and called again, thank goodness to Jazz and Bernadette, they helped me right away, took care of the issue RIGHT AWAY. I really appreciate these people who really helps and shows very good customer service. I love EBAY but I am not pleased and happy with how this SONJA represented you guys. I hope other customers didn't have to experience this.

I sold an item and had a return requested by the buyer. The buyer returned a fraudulent item. Ebay has refused to refused to refund my money. As a first time seller on eBay, I sold a piece of autographed sports memorabilia. After receiving the item, the buyer asked to have it returned and be refunded his money. I agreed to this request, and issued the funds back to him upon receipt of the package. Upon closer examination of the item, I quickly realized that the signature appeared different and took the item in to be looked at by a person who specializes in authenticating signatures. After seeing the item compared with it's previous pictures. He quickly determined that it was fraudulent and that I had received a completely different item than the one I had sent. I quickly reached out to eBay to let them know that there had been a fraudulent return, and that I wanted to stop payment on the refund that I had issued the day before. Ebay told me that they would open a case, and I was assured that the funds would be placed on hold until eBay was able to make a determination on the case. Within two days, I was called and informed that eBay had ruled in my favor and that they would be taking action to issue a refund to my Paypal account. Since then, a month has passed - I have had 5-6 phone calls in which I was assured that eBay was still working to process my refund and that everything was still going as they had said it would. Each customer service representative has been quick to identify what the hold up was, and told me that they would be taking personal control of getting the refund issued to me as well as be updating me on the situation as it evolved. I am still yet to receive a phone call from one of their customer service representatives. Throughout these calls, the story has changed three times - the first story was that it was just a delay of the funds and that I should be seeing them credited back to my account within 5-7 days. The second was that they had accidentally allowed my refund to go through and they had also refunded the buyer (giving him double the amount of money, and the actual item itself) The third and final story that I was told for the first time on May 21st is that the case had actually never progressed past it's infancy due to the fact that I had "voluntarily" issued a refund to the buyer myself. They contended that due to this fact, they weren't liable for any of the issues that had occurred or responsible for distributing funds to either the buyer or the seller. Despite recordings of these calls that they very clearly have access to, they have continued to state that their customer service team isn't at fault for both directly lying to/misleading me about the ability to put funds on hold in the first place. As well as the 5 separate representatives that told me that everything was progressing towards resolution. As referenced above, a month has passed now. Closing my window to try to pursue any alternative routes to recoup my funds, and all I am being told at this point is that "there is nothing they can do." and that "I have no other options. To put the cherry on top - they have also now billed me for a final value fee of $88 for the sale of the item through their website. To clarify - they are charging a percentage for a sale that was canceled, that they acknowledged was fraudulent, and spent a month saying the I was in the right and was going to be reimbursed. Bringing my personal total of losses to just over $800 and the piece of memorabilia itself. And depending on which story they choose to go with - potentially giving the buyer (scammer) over $1, 500 and an item that was valued at over $700. This is the worst customer service experience I have EVER had with any company in any industry. They have continuously neglected to act in good faith and now they have begun to completely deny any responsibility for the "lost" funds. Due to the timing, I am forced to question whether this is just a case of poor customer service, or intentional negligence. As of today, I have begun pursuing legal resolution as well.

I sold my late husbands phone on Ebay. The buyer isaacimohi was not home when Royal Mail tried to deliver. I explained this to him, he was very rude and abusive telling me i had not sent item, when i had tracking evidence. Unfortunately, due ot my husband dying, i wasn't thinking straight and when he said he didn't want the phone i refunded his money (£78) as i presumed Royal Mail would return my item since it hadn't been delivered to him. When i went to check Royal Mail i found out that he collected the item AFTER getting my refund (!st May collection), I then contacted him again requesting payment, he refused and refused to send phone back. i cannot believe that Ebay allowed this person to behave in this manner and was NO help whatsoever, i received conflicting information from Ebay. one week i was told i would get a refund within 5-7 days and when i called 10 days later i was advised all i could do was contact trading standards.. i find the number of years i have been a member and the fraud this man has committed, YET you take HIS side. I am extremely disappointed and have to add i will never sell anything on Ebay, i will use it purely as a buying tool. My late husbands phone has been stolen by a SCAM artist and EBay do nothing.

I received a broken item from a sloppy seller. I let the seller know. I filed NEGATIVE feedback for the seller. The seller started sending me nasty, rude remarks, but on her site claimed she was not able to make me happy.
I look back today and find out on feedback she never received my negative? Wiped off her site? Ebay took the side of this nasty seller, and never sent me an email letting me know they were taking off my NEGATIVE?
I see a new buyer gave this lousy seller a negative for receiving a broken item, and wonder how long this NEGATIVE will be on their site before Ebay erases it?

SELLER WAS krispar7 - ITEM #[protected].

I WANT A REFUND OF $22.19 SINCE MY FEEDBACK WAS ERASED. WHAT DOES EBAY BOTHER?

MY EBAY - us-swa9

Hi

I bought 4.3' 1080p dual lens car auto dvr mirror dash cam recorder+rear view camera kit from this store on feb 25, 2019 02:25 pst and paid $21.09 with paypal.
Till now I haven't received the item I ordered.

I have been contacting reboman0 but only response I get is please wait for the item as its been shipped. I have also requested him to return back my cash as it more than 3 months but still he doesn't want to return.

Can something be done please. as I need my cash back.

Here is the email trail
—
your previous message
I dont need the item..

I need my money back.

Reboman0:
Is your address correct?
We could help you.

Your previous message
Have you guys returned my cash?
This is my last email, after this I am complaining this matter to relevant authorities.

Its more than 3 months now and I can not afford to wait any longer.

Reboman0:
Thanks for your message.
We are sorry for waiting so long.
We really understand your feelings.
But what we want is that you can finally get what you want.
Could you please give us another chance to send you a new one?
Looking forward to your reply.
Have a nice day.

Your previous message
Can you please return my cash?

This is the last email I am sending you regarding return of my cash..

Reboman0:
Dear customer,
We are terribly sorry for all the troubles.
We promise we really have sent your item out as soon as we received your payment. maybe it has some delays on the way, you know there always are some uncontrolable factors leading to the delays. we really hope our customer can receive their items earlier because they expect that, and we really try our best to improve the shipping, but we are also helpless for the uncontrolable factors. sorry for the delays. we beg your forgiveness and hope you could give us one more chance to make up for you. your understanding will be much appreciated.
Waiting for your reply.
Best regards.

Your previous message
Hi reboman0

Can you please return back my cash. I did not received the item.. its more than 2 months now.

Reboman0:
Dear valued buyer，
Thanks for your msg.
I am so sorry to hear that.
So could you please kindly check if your family members have picked up your parcel or not?
If not, could you please kindly check if your neighbors have picked up your parcel or not?
And I will check it here at my part.
Is that ok?
Waiting for your good news and wish you a nice day!
Have a nice day!
Your sincerely, customer service dept

Your previous message
Hi

I did checked, they haven't received any item.
Actually its very hard to find the item if the tracker number is not there.
I really don't know what to be done. can you please return back my cash..

Reboman0:
Dear friend
Thank you for your reply and update the news to us.
So sorry to let you wait so long time.
We are also anxious like you. as sellers, we hope you to get it asap.
Dear, we had contact the post to check it. your address is right. the worker replies that recently the delivery is a little slowly.
And you know your country customs clearance is very slowly so that some parcel arrives delayed.
Dear, could you help us check it in your local post?
Any problem, pls contact us in advance before any actions, we will give you a plan to slove it.
Looking forward your good news！

Your previous message
Hi

Its long over due now. I haven't received the item..
Please return back my money.

Reboman0:
Thanks for your kindness.
Wish you a nice day!

Your previous message
Hi reboman0

I will wait till monday next week.

If I don't receive it by monday, I will mail you to return my cash.

Reboman0:
Dear valued buyer
No worries as you know we cannot control the post and usually not stable hope you can understand this thank you!
The item is still on the way and we believe you will receive it soon.
If you still do not receive the item, find a solution for you.
Is that ok with you?
Your understanding and patience will be very appreciated.
Have a nice day! :d

Your previous message
Hi reboman0

I haven't received the item yet. can you please find out where the item is since it doesn't have a tracking number?

Reboman0:
Dear valued buyer,
Thanks for your message.
Thank you so much for your kind understanding and patience.
I will be here waiting for your good news.
If you still cannot receive it by that time, please feel free to contact me and I promise I will give you satisfied solution.
Thank you so much!
Have a nice day!
Regards!
Your sincerely, customer service dept

Your previous message
Hi reboman0

Lets wait for 1 more week and see if I do receive the item.
I'll mail you on 05/04/2019 if I don't receive it

Reboman0:
Dear kavishsen,
Thanks for your msg.
I am so sorry to hear that and so sorry for all the troubles.
I promise I really have posted your order out when I received your payment.
Maybe it has some delays on the way.
As you know sometimes it just happened.
I know you are a nice person and will understand me.
To protect your profit, i'd like to use a faster and safer shipping way to resend your order all at my cost.
Will that be ok for you?
Or what else I can do for you?
Waiting for your reply and wish you a nice day!
Best regards
Your sincerely, customer service dept

Your previous message
Hello reboman0

I still haven't received my product. its more than 30 days now from the date I purchased.

Reboman0:
Dear valued buyer
Thank you so much for your purchase.
To give customers a best price, we have low profit in ebay, and in order to control shipping cost, we will use normal mail to ship which is without tracking no..
So hope you can understand us.
We have sent it to you on by airmail. normally it needs 20-30 days to your country, so hope you can wait for it patiently.
As a responsible ebay seller we promise we will be responsible for any damages or losses incurred in the shipping process.
So if you cannot receive your order within the estimate shipping time, you can feel free to contact us and we will find a best solution for you.
Your support and understanding will be highly appreciated. any problems or questions just contact us.

Best wished and a nice day!
Your sincerely, customer service dept

Your previous message
Hi

I haven't received the tracking number for this.
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