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Complaints & Reviews

ebay policies are fake / #

E -bay, paisa pay are making fool to Indian Customers.. they alwayz stop the payment of the seller.. and show your payment is on hold.. When we call them then their executives doesn't have answer. I had Seller account with them, they put my account on hold without any reason. I donot know what they are doing online...

bad business practices

I have been a member on Ebay for ten+ years. I've bought as well as sold, having only two issues in all those years. I sold a baby book that the purchaser changed their mind on. I gave them a return, however, upon receiving the book back, it was ruined. It looked like it had been sitting in the rain (possibly on their porch). I contacted Ebay and was told I had to return the money since their was no proof the book looked like that when the buyer received it (the buyer said in feedback that it was received in great condition). I refused and Ebay took the money anyway. I did not sell again for over a year. Last week I sold a couple of pairs of jeans that were non refundable (didn't want to deal with wrong size issues). She wanted a return and opened a case, stating they were not what she ordered. I called Ebay and they said I did not have to give her a return, their were photos and descriptions and I stated no returns. Ebay gave the buyer my phone number, who then left nasty messages on my answering machine. I called her back and told her I would give her a refund upon receiving the jeans back but would not pay for her return shipping. She said ok. I never received the jeans back and the case was escalated by the buyer, saying their were stains on the jeans (this was well over a week later). Ebay issued a refund and I never got the jeans back. I immediately closed my account which according to them, will take 180 days. They have also made it to where you can only leave positive feedback for buyers. If you sell on Ebay, you put your Paypal acct at risk. They will take the money oout, even if you do not agree. They will also give your contact information out without your consent as was done to me.

  • Po
    pobarjenkins Mar 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I've heard about many issues as a seller on Ebay from close friends and family. I'm sorry to hear about your troubles.

    0 Votes

major scam and does not protect sellers

I was an ebay seller for a year. I received alot ofpositive feedback, 1 neutral and 1 negative feedback. Ebay suspended my account all of sudden, because i broke their policy. Which one, I still do not know. I was tired of giving them all my profits anyway. I guess they checked my paypal account and found out that I used it to purchase items from China. Why should thisbe a problem, when the majority of ebay sellers are in china. Do they think Chineese sellers import goods from USA to resell? I guess ebay is run by an Asian.

bad seller

Yes, read it and laugh all you want. I hadn’t used EBay for about 2 years and wasn’t aware of how things were working and was in a hurry to get my cash.
Here goes the story. Right.
I’m saving up to build my own computer, so I decided to start selling a few things on eBay.
To start with, my PSP. I put it up on EBay for $350 Buy it Now on Wednesday night. On Thursday morning, I woke up and it had sold. I was happy.
Someone in the US had bought it, and he emailed me his postage address and wanting to know the total price including postage. I emailed him that since it was meant to be posted to Australia only, I would go to the post office and find the costs to the US. So, on Wednesday I go to the Post Office and get the prices. $71.50 for Standard Air Mail, $89.50 for Express Courier and $40.85 for Sea Mail (you can’t send lithium batteries by air).
I emailed him that night (Thursday night) once I got home telling him of the options and the total prices.
I wake up on Friday morning and check my emails. He sent me another email telling me that he wanted the PSP shipped to his friend who is a missionary in Nigeria. I was fine with this, and he told me the prices of postage from the Aus Post website. I was fine with the prices.
Since I had not used PayPal or EBay for about 2 years, I was un-aware of how they worked now. I got an email, which I thought was from PayPal that morning, saying I had an Instant Payment from him and the money would be debited into my account once I had shipped the item and sent the so called ‘PayPal’ the shipment tracking number.
So on Friday, I go to the post office and send it off to the provided address in Nigeria by Sea Mail for around $45.
I get home, and send “PayPal” the shipment tracking number to receive my payment. So called “PayPal” said I would have my money in my account in 24 hours.
On Friday night, I get an email from EBay saying that his account had been hacked and that the listing had been removed. They said not to continue with the transaction.
Then a fake email from EBay came through saying it was OK to go through with the transaction.
I then studied the previous emails I got from so called “PayPal” and discovered they where phony email addresses. [protected]@accountant.com but the name was [protected]@paypal.com, so in my hurried state I thought it was all fine.
I e-mailed PayPal, EBay and advised them of the phony emails.
EBay gladly refunded the $3.69 Listing Fee. Oh joy.
PayPal said they would look into it.
Anyway, on Saturday morning I hurry to the post office to cancel the package.
I get there and asked if I could stop it. They say “Oh sorry, it has already been sent and there is no way we can stop it”. I was like are you serious?
I’ve written up a report and have sent it to the QLD Police, and will soon send it to the Australian Federal Police.
It just disappoints me how people can do this.
I presumed that it was how PayPal worked now (having to send the tracking number for the payment to come through) since I hadn’t used it for so long.
These Nigerians are losers, ###s and people with no lives. It disgusts me.
I’m really pissed off as now my parents now need to help pay for my computer.
Any suggestions on what to do?

seller luxwear sell fake hermes

This is luxwear ebay seller is big scam.all the Hermes Bag in luxwear's store and website are fake. luxwear get the hermes bag all from china.

luxwear has been cheating one me with 3 Birkin bags.

I recently traveled to HK, and there are many second designer bag store, I went into the one located in Kowloon with carrying my birkin bought from luxwear. I asked the owner if they sell their bags on ebay, the said no, cause 90% hermes on ebay are fake. I was shocked as soon as she said that, then I showed her my birkin i bought from luxwear, she said sorry I wouldn't sell your birkin in my store.i keep asking her, is that means this is a fake bag, she said if I were you I would return it.

I spent almost 40K on these 3 birkin, now everytime when I looked at them I am very upset. I wanna know whoever bought birkin from luxwear seller. lets get our money back.

  • Lu
    luxwear Mar 20, 2011
    This comment was posted by
    a verified customer
    Verified customer

    www.luxwear.com sells only authentic. This poster is a scammer himself and has never purchased from luxwear.

    0 Votes
  • He
    hermesfan Dec 25, 2016

    luxwear.eu is a fraudulent website. luxwear.com sells only authentic hermes bags and has been registered since 2000. luxwear.eu is a fraudulent site and has stolen the name of a veritable business. Do your research before purchasing.

    0 Votes

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false ebay and paisa pay proitection

I had purchased Epson home projector from ebay India with my id nani52k from seller 12c world and paid amount of Rs. 82450 on 1st of Jan 2011. Paisa Pay ID : [protected]. They informed that the product will reach me by 22nd Jan 2011 but I did not received in time. I got the product on 24th Jan. When I opened the product there was no lamp inside the projector. I had complained this to ebay and the seller gave me a message that he will take care and ebay will solve my problem. From then I was sending messages to the seller but no response. I requested the seller to send my original lamp but he did not respond. I had put a claim regarding this to ebay. Almost 20days passed and on 13 the Feb, the claim adjuster told me to send the product back. I had gone to Blue Dart and DTDC courier person to send it back to the seller. They asked the tin number of the seller to send the item. So I informed this to ebay that I want tin number but they have not given. After 3 days the ebay sent me mail stating the claim was closed as I did not return the product back. How can I send the product back without tin number of the seller? I asked them for my original lamp or repayment of the cost of my lamp. But ebay did not keep the commitment of paisa pay protection and cheated me. I want the company to provide my lamp or repay the cost of the lamp.

cheating by seller and ebay india

cheating by seller and claim adjuster ebay
View Case: Claim submitted


Item: GEB - [protected] - Epson home cinema 8350 HC 8350 HC8 ( [protected]) View purchased item - opens in a new window or tab


Transaction end: 01-Jan-2011


Seller: Seller name: i2cworld_inc3


Case type: Significantly not as described


Case status: Claim submitted


Where would you like to go next? Item I last looked at
Resolution Centre
My eBay


Previous messages
nani52k 01-Feb-2011 at 12:06:16 IST
Claim Submitted
Comments: hi
after almost 7-8 mails seller did nor responded tomail he send me one mail i issue will be
resolved with ebay please look into i wasted almost rs 81450. this is first time in ebay i am facing
such type of problem .please reimburse my amount imm its more than one month i had paid for this item
eBay Note: Within 7 days, eBay will email you with further claim instructions.

nani52k 31-Jan-2011 at 20:46:58 IST
hi sir

please try to undustand my problem i had paid for this item one month before and the item
is dead useless with out orinal lamp with housing please send me the orginal lamp with housing which
i enquired in india we will not get here as this model is not available in india .it will be very
thank full if u send my corrct item or please refung my amount .this never happned to me this was
frttime in ebay

thank u


nani52k 29-Jan-2011 at 10:40:31 IST
hi sir
waiting for ur reply the item which u send was not working as lamp was removed and send so
please send the item which works ie with new lamp or refund my amount it almost one month i had paid
for the item please resond and do need full imm thank u


nani52k 25-Jan-2011 at 17:21:54 IST
hi
i contacted the ebay they said that my problem will be solved with u .please try to undustand
my problem and solve my issue
thank u


nani52k 25-Jan-2011 at 17:20:45 IST
hi
i contacted the ebay they said that my problem will be solved with u .please try to undustand
my problem and solve my issue
thank u


i2cworld_inc3 25-Jan-2011 at 15:53:08 IST
Dear Buyer,

Please contact ebay customer service on toll free number [protected] they will
help you out to resolve your issue.

Thanks & regards,
i2cworld


nani52k 24-Jan-2011 at 20:59:15 IST
Item Significantly Not As Described: GEB - [protected] - Epson home cinema 8350 HC 8350 HC8 (#[protected])
Payment Method: PaisaPay
Payment Date: 01-Jan-2011
Additional Details: i had paid for this item on 1ST of jan and must delivered before 22 nd jan but i got it on 24 th with
no reply to my mails by seller these many days when i try to contact and now when i open the projector
there is no lamp inside the unit. the seller had romoved the lamp and shipped the item to me the
projecter will not work with out lamp . the lamp in side projector cost arround 20000 in india .i
want the seller to send my lamp imm or refund the cost of lamp to me imm
we ar looking into the matter. Please have patience.

Original Message Follows:
------------------------
hi sir
waiting for ur reply


On Mon, Feb 7, 2011 at 1:01 PM, nani kri <[protected]@gmail.com> wrote:

HI SIR I HAD PAID FOR THIS ITEM ON IST AND AND ITS ALMOST 40DAYS PLEASE
SOLVE MY ISSUE AS PRIORTY BASIS AND ITS AMOST 15 DAYS I HAD CLAIM OF
THIS ITEM, THIS IS FRT TIME I AM FACING WITH EBAY AND U ALSO DID NOT
TAKE ANY RESPONCE AS IT IS PROTECTED BY EBAY AND PAISA PAY U TAKE IMM
ACTION AND SOLVE MY ISSUE
WAITING FOR UR REPLY


THANK U


On Mon, Feb 7, 2011 at 12:34 PM, nani kri <[protected]@gmail.com> wrote:

hi sir

this regarding the item ie tube of epson 8350 with housing the orginal
lamp from epson company in us cost is arroung $ 399 dollers coustums for
lamp in india item is $100 and shipping is another $100 approcimate
total cost of missing item when reached to india will be arroung $ 600
dollers .In indian rupess it will app rs 30000. INSITE OF THIS IT WILL
NOT BE ORIGINAL .BECAUSE THE FRT LAMP WHICH WILL BE GET IN THE PROJECTOT
WILL WORK FOR 4000 HOURS AND REPLACEMENT LAMPS WILL NOT WORK AS GOOD AS
THAT THE LAMP U PURCHASE FROM US WILL NOT BE GRANTEED .SO ITS ALMOST
LOSE TO ME AND WASTE OF MONEY AND TIME SOPLEASE LOOK INTO IT.


THANK U


On Mon, Feb 7, 2011 at 11:41 AM, eBay India Customer Support - insppp
<[protected]@ebay.com> wrote:

Dear Buyer,

This is with regards to regards to Claim # 41829 file by you against
Seller ID: i2cworld_inc3 for Item # [protected] ( GEB - [protected] -
Epson home cinema 8350 HC 8350 HC8 ).

As I have noticed that you have received the item however you have not
received the Lamp which was the part of the listing and because of which
now item is not useable. I would like to inform you that I am following
up with your seller I2C and also with the International seller for your
claim.

As this may take certain time to get the resolution. Hence I would
request you to have a patience and to co-operate with us in this matter.
Once I hear the feedback I will call you and update with the status. In
a meanwhile I would request you to get back to us with the market price
of the missing item. So that I can also convey the same information to
your seller.

Thank you for your time.

Regards,
Ashish G
Claim Adjuster

  • Dg
    dgfdvfd Jun 02, 2011

    madar chod hai sale..behan ke laure..ebay wale..kabhi kuch mat kharidna..online shopping ke through...madar chod

    0 Votes
  • Dg
    dgfdvfd Jun 02, 2011

    2 kauri ke log ebay wale...nali ke kidre

    0 Votes
  • Bh
    bhupatc Aug 09, 2012

    I’D PURCHASED ITEM NO.200788876106= Ainol Novo 7inch Mars HD Display Android 4.0 4.0.3 Tablet Cortex A9 1GB RAM 8GB (200788876106) ON 21 JULY 7 MADE THE PAYMENT IMMEDIETLY BY ICICI BANK DEBIT CARD (PAISA PAY ID 31670941474).

    THE SHIPPING DETAILS AIRWAY BILL NO.1546890892 WERE SEND TO ME SAME DAY BUT NOTHING WAS & IS DELIEVERED TILL TODAY.

    MY DAUGHTER’S BIRTHDAY WAS ON 30TH JULY. I KEPT ENQUIRING THE COURIER DTDC MS SARITA DAILY ON MOBILE SINCE 24TH JULY ON HER NO. 9322609256 BUT SHE ALWAYS ANSWERED THAT NO SUCH SHIPMENT HAS ARRIVED TILL 30TH JULY (PROBABLY SOME CYCLONE IN HONG KONG…) ALSO THE GIVEN LINK OF TRACKING IN EBAY EMAIL OF SHIPMENT DETAILS ALWAYS FAILED.

    FEARING THE DELAY I TRIED TO CONTACT THE SELLER ON MOBILE 8291553037 WHICH ALWAYS WENT UNANSWERED SO I SENT EMAIL REQUEST ON 27TH JULY TO THE SELLER ‘JAIN EXIMS’ AT [email protected] REQUESTING FOR TIMELY DELIEVERY BEFORE HER BIRTHDAY BUT NO RESPONSE GIVEN EVEN TILL DATE.

    FEELING CHEATED & HUMILATED I ALSO EMAILED TO EBAY BUT AGAIN NO RESPONSE.

    ON 29TH JULY (DEADLINE OF DELIEVERY OF ITEM)IN REPLY TO AUTOMATICALLY GENERATED EMAIL FROM EBAY I ASKED FOR REFUND FOR NOT DELIEVERY OF ITEM.
    AGAIN NO PROPER RESPONSE.

    THEN ON 3RD AUGUST MY EMAIL SHOWED NEW EMAIL THAT YOUR REFUND HAS BEEN PUT ON HOLD DUE TO SOME PROOF SUBMITTED FROM SELLER BUT AGIN NO FURTHER DETAILS NOR ANY RESPONSE FROM EBAY

    I TRIED CONTACTING EBAY THROUGH EMAIL BUT NO RESULT NO RESPONSE.

    THEN ON PHONE ON 6 AUGUST AGAIN I WAS ENSURED TO RESOLVE MATTER IN 24-48 HOURS BY 3 PARTY CONFERENCE CALL BUT NOTHING SUCH HAPPENED TILL DATE. I RECEIVED A CALL FROM EBAY ON 7TH AGAIN CONFIRMING DETAILS & AGAIN NO RESPONSE SINCE THEN

    THEY KEEP YOUR PHONE WAITING ON HOLD FOR 25-30 MINUTES, THEN NEXT 10 MINUTES TO REPEAT & THEN CONFIRM YOUR & TRANSACTION DETAILS & FINALLY LEAVE YOU WITH PROFESSIONAL ADVICE- MR X WILL CONTACT & RESOLVE YOUR MATTER IN 24- 48 HOURS. WHICH NEVER HAPPENS

    ON CHAT THEY WILL END THE SESSION ABRUPTLY OR WITHOUT ANY RESPONSE
    ON EMAIL; DON'T EVEN EXPECT A BLANK RESPONSE OTHER THAN THE COMPUTER SYSTEM GENERATED ONES.

    THAT'S MY EXPERIENCE IN LAST 15 DAYS FOR FEES OF RS. 6000/=

    0 Votes
  • Vi
    vinfdz Jan 05, 2015

    same thing the ebay.in does not refund claims and they dont deliver stuff. cheat peoples money ..

    0 Votes

ebay buyer protection fraud

eBay Inc. Headquarters
Whitman Campus
2065 Hamilton Avenue
San Jose, California 95125
[protected]
[protected]
http://www.ebayinc.com
http://www.ebay.com
http://www.paypal.com


eBay provides Buyer Protection Fraud in favor seller who keep pay eBay listing fees and PayPal transaction fees that rejected my 79.99 refund request since buyer pay nothng to eBay. PayPal - www.paypal.com is an eBay company.


I did not receive an $79.99 order includes shipping fees that order from a Hong Kong seller though eBay and made payment to Paypal on December 24th 2010.


eBay kept sending the same message that provided from Hong Kong seller who claimed they mailed this order on December 30th 2010 while Paypal transferred 79.99 to Hong Kong on December 29th 2010 and item arrived in New York on Jaunary 8th 2011.


eBay Buyer Protection vs meritline.com and 6Ave.com


I got resnt item from 6 Ave within 3 days after I claimed that I did not receive my order around one years ago. I got my full refund from meritline.com within one day around three months ago. The reason I asked refund beause the item shipped from Hong Kong and I dont want to keep waiting for the other month.


eBay so call Buyer Protection nothing but fraud in favor of seller who keep pay eBay listing fees and PayPal transaction fees.
Never ever care buyer interest.


PS: I deal with meritline.com alreay more than 100 times. A lot of Meritline.com orders are direct shipping from Hong Kong and receive in 3-4 weeks in general.

ebay

ebay does not protect buyers from fraudulent sellers. A verifiable address is not required to do business, so it is impossible to locate these scammers who simply pull up stakes when they are finished stealing from the public. Hong Kong is a huge source of scams. Asian sellers flood the site with defective electronics. By the time you receive your item and the item stops working, it will work for a couple of weeks and then fail (the most common scenario) your window of intervention by ebay-45 days -is closed and you get a nice apologetic letter that they cannot help you. You are told to contact the scammer, good luck with that since his site is no longer online. there is no address registered with ebay or on your purchase. You can contact the FBI or a detective-of course they will drop everything and assist you with your $20.00 purchase or even your $200 purchase on ebay.

If you must shop on ebay-do not buy electronics from Hong Kong-especially when you see long lists of products such as MP3s, iPhones, or any popular gadget that has a tempting price. This is a warning sign. the Asian markets are huge knock-off markets. With electronics, unlike a pocketbook or shoes that you can still wear, your product will not work. do not agree to pay or send a check or money order or your bank information directly to the seller. A seller wanted me to pay outside the normal channels for some fictitious reason. I notified ebay who did nothing about this illegal request by the buyer that violated ebay's own rules.

Do not purchase anything where the seller tells you that there are too many items to be described and shows you a picture instead. I was scammed when a seller stated that he had 100 DVDs of current titles and there were just too many titles to list separately. He put up a photo of different DVDs. Also, set a price on what you feel is reasonable to avoid having a scammer have a third party run the price up. Emotional bidding is expensive. Be suspect when an opposing bidder is going neck to neck with you on an item. Look for an address before you buy and if you are spending a lot of money contact that seIler first to see if you get a good address and write it down for safekeeping in case of a scam later. You might want to write down all addresses before you send money off because ebay will not help you. I wrote down all info because thieves pull their info from the site. Ebay should not let sellers close their sites down without archiving the info.

Finally, when you get scammed, inform the world of the identity and ebay info of the thief. Most crooks operate via a pattern and you might help catch the crook after he tries to scam someone else one too many times. I am not talking about a legitimate dispute or misunderstanding but a clear undeniable rip-off. In the end you are taking a chance on ebay-the stomping ground of crooks, Amazon is a better place to buy.

  • Lo
    lovebird Sep 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    ebay has No SELLER Protection whatsoever... thus all the good honest sellers are no longer on ebay and leaving a bunch of scammers... Ebay charges an arm and a leg for sellers in which they pay the employees with ... If a seller has a problem it's oh well .. all we want is your money and who cares what happens to you the seller... I had sold an item on ebay and a buyer didn't like it... well, she did not READ the Description nor look at the pics so this was truly a case of buyers remorse... I had emailed ebay about this SEVERAL times and NOT ONCE did ebay reply to any of my questions or concerns instead they just ruled in the buyers favor with no explanation at all - put a hold on my paypal account and so on... in the end the buyer did agree that she did not read description, did not ask questions nor really look at all the pictures and we worked it out because it was her fault... Not all buyers will admit they goofed so as a seller you will lose Everytime... It's just not worth the fees they charge for sellers to be totally unprotected and end the end... all the good old honest sellers finally had to leave ebay leaving a bunch of new comers who don't last long or are just run off by the lack of care from ebays customer support. BUYERS it really is YOUR Responsibility to ASK questions, LOOK at the Pictures and READ that description... If you don't well it's shame on you... being that this happens more often that not... the good sellers have just had enough and have moved on... We use to buy and sell on ebay but not anymore... bottom line, ebay just doesn't care about the sellers at all - If there are NO sellers then there will be No buyers - No ebay! No wonder buyers are not happy... ebay has run off all the good sellers because they just wont protect the sellers from bad buyers... Bummer

    0 Votes
  • Pi
    pinky517zoe Sep 18, 2010

    I totally agree...they suspended my account because I did not list enough items...called twice and was hung up on...sent 4 emails with no reply...does anyone recommend another site other than ebay???

    0 Votes
  • Cu
    cullen7282 Apr 01, 2011

    If a buyer makes a complaint with PayPal, they will always take the buyer's side over the seller's and refund the money. It doesn't matter what the situation was.

    0 Votes
  • Do
    DoNotSellOnAmazon Apr 05, 2011

    in fact, i had a much worse experience with amazon. I bought a product and seller never provided tracking number or shipped the item. I send several emails and got no response back. when I called amazon customer support, they told me to send email to the seller again... for what?... and wait almost a month an a half to cancel transaction.

    -2 Votes
  • At
    atale of caution Feb 16, 2013
    This comment was posted by
    a verified customer
    Verified customer

    i have never had my money refunded from EBAy> 3 times sellers scammed me and ebay found a reason not to refund my money.

    0 Votes
  • Bo
    bobtold Jun 09, 2013

    I just got my account suspended, i paid all my items too.i called ebay they said I can not use my nick name -everything has be real name.and you can not ship to another address unless its listed under you real address they said, . I can have my account back if I fax them .proof of my bank statement.and any i.d.!!! .It is a place that wants all perfect, but that is ok for seller mail your items three weeks after you paid for it..then ebay said, if seller wants their item paid in 24 hours you have to pay it.i thought well then keep all the sellers.all buyers should go some where else, it isn't about about buyers at all.for sellers.i also lost 100 hundred dollars from sellers that got paid never shipped my items..they are keeping buyers money too. ..

    0 Votes

false information

The dog shown in the last two pictures is mine. I do not know this individual and have never given permission for him to use my dog's photos to help promote their stud dog. They are claiming that this is one of the dogs they produced, which is a complete lie. My dog is a show dog with a very good pedigree. I do not want my dog's image used by a backyard breeder to falsely entice breeders. I have included a picture of me with Niko accepting his 1st place trophy at the same show as these other pictures were taken. You can easily see that I am wearing the same clothes.

  • eBayClassifiedsSupport Jan 21, 2011

    Hello, my name is Kelly and I work for eBay Classifieds. We are sorry to hear that you had found an ad on our site that was in violation of our TOS.

    Our site is free to use. We do not post the ads on behalf of our users. It is the user's responsibility to review and adhere to our policies: http://www.ebayclassifieds.com/m/TermsAndConditions

    However we do take action on ads that are against our TOS. We would be happy to look into this in greater detail for you and remove the infringing ad. Please contact us here to provide us with more details so we can further assist: http://info.ebayclassifieds.com/helpcenter/ticket.php?cmd=add

    0 Votes
  • El
    Elainastanford Jun 24, 2011

    I want to say our girl is also very small. She's 48 lbs. full grown. remcdani would you mind emailing me... [email protected]

    0 Votes

seller protection sucks

Half.com is the worst, I sold a law book to a buyer from half.com, then 1 month later he complained of the quality of the book. I told him it was too late and that I sent him the book exactly how I described it. He then was able to obtain a refund from half.com for the exact same reason without any proof and basically used the book for free for the entire semester. I made several complaints to Half.com that this was a scam and he was just trying to use the book for free without paying for it and I received no response, the book in the mail, and money withdrawn from my account. Half.com doesn't care because they still keep their fees and make a profit regardless. I'm not using them anymore.

  • Ha
    half.com Jan 27, 2016

    Same issue here. Buyer is reseller. At first buyer tryied to tell me that he never got the book even though recipt says it was delivered. Then he claims book not in the same condition. I am more then positive that book got damaged while it was misplaced in their warehouse. Half.com does not care and did not even gave me a chance to respond.

    0 Votes

buyer protection policy is a joke

Back in August I filed a buyer protection claim due to having received the wrong edition of a textbook I ordered for a college class. I waited, and waited, and waited, and after several attempts to reach them via email, someone from Half.com finally sent me an email, stating how pleased they were with my feedback rating, how sorry they were for my troubles with this transaction, blah, blah blah. I was told to return the book to the seller and get a delivery confirmation number, and send it back to him/her when the book was "confirmed" as received by the seller. So I did so. Several times. And it is now November 27 and I have NOT YET HEARD from anyone at Half.com regarding my claim or refund. I am very disappointed in how they have handled this and will never buy anything from Half.com again, due to this experience and knowledge that if anything goes wrong, they will not protect buyers. I should have used my credit card company to get my money back, but I followed the instructions provided at Half.com not to do so. BIG MISTAKE. This site appears to be the unwanted stepchild of eBay and should be shut down.

  • Ca
    Campheel Dec 11, 2010

    I agree completely. I purchased a textbook as well but never received it. I went through the entire process that you described, received the same "form letter" response to the complaint, and to date, 120 days later, still have no book, no refund, and no response from half.com.

    0 Votes
  • Pu
    Pualani Jun 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a book using the CORRECT ISBN and was sent the WRONG edition, which has a completely DIFFERENT ISBN! When I complained to half.com they said I should return the book and get my money back. I have returned the book (AT MY EXPENSE) and I have NOT RECEIVED a refund. I am out the money I paid for the book & the money I spent returning the book. I can't even resell the book, because now the dishonest seller has my money & the book! DON'T PURCHASE FROM HALF.COM, because when one of their sellers cheats you, they do NOTHING!

    0 Votes

very bad decision

Hi,

I had ordered an item from ebay uk. When I received this item I quickly realized that the item was not as described by the UK seller. For example, the item (an LED grow light) had different number of LEDS and the sizes were also different. Since I have an energy meter, I measured its power readings and found that it was underrated (14watts actual, 50watts described). 14watts are clearly insufficient for my plants! Since I was not an expert in the electricity field, I started a forum tread just to confirm my analysis and conclusion. I made a complaint against the seller and ebay UK agreed in MY favour. They asked me to send the item back to the seller and I had to enter tracking information and the couriers name. I got a quote from DHL and they asked for 85 pounds (I am in Malta). Since the item costed just 25 pounds this was not practical. I then got in touch with ebay customer support and in the chat session (Customer Support Chat Transcript - SR# 1-[protected]), I asked the person if I could send the item via normal postage and register it. The person agreed with me and told me that I could enter the registration number as the tracking number. He also told me to contact the seller and inform about my method. I then sent a message to the seller and informed him of my intentions. I waited 3 days to give chance for him to answer me. Since the seller did not answer me, I paid 14 pounds in postage and registration and sent the item back to him on the 13/11/2010.

According to Royal Mail tracking, on the 17/11/2010, RM made the first attempt to deliver the item to the seller (Attempted
A delivery was attempted for your item with reference RR, , , , , , , , , , , , , , , , , , , , in NEW FERRY PDO before 06:08 on 17/11/10).
I was really upset when on the 20/11/2010 I received the following message from ebay:
Customer support has reviewed the case and made a final decision. We've considered the case carefully and decided not to issue you with a refund. We're sorry this didn't work out.
I have since appealed ebays decision based on the information they had provided me prior to them deciding not to refund me. As of today I have not yet been contacted by ebay and more than the stipulated 48hr answer/decision time period has now passed.
I feel that Ebay in this instance have led me to the “gallows” rather than helping me out of an honest problem I encountered! The seller seems that he does not want to receive the item. His feedback on ebay is not very good and has some accusations of dishonest trading.

Regards
John

fraud on damaged martin guitar

Seller described a Martin D45 guitar as "typical nicks and scratches of a 13 year old guitar. Three photos, from a distance, were shown. I paid $4500. for the guitar and when it arrived I saw "significant structural damage." Next, I visited with three Martin authorized luthiers including a visit to the Martin Guitar Co, in Nazareth PA, all within 2 working days after the guitar arrived. All three luthiers evaluated the guitar identifying the "significant structural damage." The fretboard was pushed toward the sound-hole by 1/2 inch. I contacted the seller who gave me the "screw you." I contacted eBay's resolution center which, after 5 days of deliberation and review of the luthier's evaluations found in favor of the seller. I then filed a lawsuit for FRAUD against the seller. If you have seen the eBay website over the last 30 days, they have revised their website claiming "Buyer Protection." When any organization makes claims to counter bad press, it's generally a fact that they are guilty and even in collusion with eBay scamers.

$300,000 bank fee

ATTENTION ALL EBAY SELLERS $300, 000 Attachment to your Bank Account!
This is an Email sent to EBAY on 11/1/2010 with no response so far.

You have again changed your requirements for selling. You now require that you have
unlimited access to my bank account through Pay Pal. This will not due.
You cannot have unlimited access to my personal funds, that is stupid and I will never
agree to that. If you would like me to sell on Ebay ever again you need to change this.
As you must be aware if you don't okay automatic payment my items are rejected and will
not upload. It's hard enough already to use Ebay for selling, it just gets hard and
harder every year and the more we complain the less Ebay cares. So many people we know
will never us Ebay because of these dumb rules for sellers. You know that Turbo Lister
tells you how much to charge for shipping and the price often time is less than it
actually costs! What about not having enough to cover shipping? This inturn makes it
impossible to list These items at all.

It's about time you sent my concern's to John Donahue the President of Ebay and not
responded from what your screen tells you to say (copy and paste). Please don't send me a
prepared answer, I am so sick of them.
This is what happened to my account AUTOMATICALLY:

Status Cancelled on Oct 31, 2010
Merchant Business Name eBay Inc.
Merchant URL http://www.ebay.com
Customer Service Email [protected]@ebay.com
Bill Term Initiated Date Oct 31, 2010
Billing Limit $300, 000.00 USD (per month)

BILLING LIMIT THREE HUNDRED THOUSAND DOLLARS>>>>>>>>>>You
got to be Kidding and I am not laughing!

Matt Miller Call me at 360-681-****

You will find this in you profile at PAY PAL under automatic payments. If you need to write me: [protected]@netzero.net remove "nospam" to make it work

if you should ever have an issue with payment, you will not be able to talk to a person to get it resolved

Half. Ebay.com has terrible customer support. If you should ever have an issue with payment, you will not be able to talk to a person to get it resolved. Their customer support is run through emails and their "help wizard" which basically just sends them an email. They will not call you at your request to fix a payment issue and if you do find their mysterious customer support phone number, it is an automated system just telling you to send them an email. You also can't use gift cards like you can on other websites, if your giftcard isn't above the amount of your total, you can't use it, but they don't state that unless you specifically go searching through all their discussion forums to find it or email to ask them ahead of time.

it's a scam

I'm complaining about the following three web sites. They are all exactly the same.

http://www.homeemploymentagency.net/index/
http://www.home-job-report.org/work-at-home-position-placement
http://www.workathomepositionplacement.com/index/

All these three web pages start like this:

Thanks to the Internet, Fortune 500 companies like Apple, Adidas, Compaq, and Coleman are now outsourcing positions to people like you who want to work from home.

BUT IN VERY, VERY SMALL PRINT AT THE BOTTOM OF THE PAGE THEY WRITE:

Some individuals purchasing the program may make little or NO MONEY AT ALL.

AND THEY ALSO REVEAL, THE FOLLOWING, WHICH GOES AGAINST WHAT THEY SAID AT THE TOP OF THE PAGE:

Work At Home Position Placement is NOT AFFILIATED, endorsed by or in any way associated with Apple, Coleman, Adidas, Compaq, The New York Times, Esquire, America Online, CNN, USA Today, Forbes, Yahoo. Work At Home Position Placement does not have the express permission of Apple, Coleman, Adidas, Compaq, The New York Times, Esquire, America Online, CNN, USA Today, Forbes, or Yahoo logo.

THANK YOU COMPLAINTS BOARD. I WAS SUSPICIOUS OF THESE PEOPLE, WHEN MY SUSPICIONS WERE CONFIRMED BY YOUR OTHER COMPLAINT FOUND THERE:

http://www.complaintsboard.com/complaints/auction-listing-agent-c224838/page/4.html#c694213

So I'm filing this complaint just to point out the small print which very few people ever read.

shoddy ebay seller bodymindandsoy

Some sellers simply should not be in the business of selling on eBay (or in business for that matter). I was a regular repeat customer of this business until one day she did a shoddy job of packing and 2 of the 12 items I ordered were broken. When I pointed it out, she took forever to refund the broken ones and I left a "neutral" feedback. I apologized for leaving the comments in the neutral feedback and this was her response:


"Blah Blah Blah...Sometimes sorry just doesn't cut it. The damage has been done and i'm sooooo done with you coward. DO NOT WRITE ME AGAIN!!!"

What kind of business treats a repeat customer like that? What kind of way of that is to treat any customer at all? First off all, the whole thing could have been avoided with proper packaging. There is no excuse for packing glass items with popped bubble wrap. Also there are major quality issues with her candle-making. At least have the wicks are so off center that they candle does not burn evenly. Evidently this person does not enjoy being in the business of candle making and should just get out.

Meanwhile, I'd rather pay more to get a quality product and packaging. If you are considering buying from this deranged woman, you'd better hope you never have a problem with an item.

  • Bo
    bodymindandsoy Oct 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I am the seller this person speaks of. She has chosen to put in what suits her. Fact of the matter is sometimes it is just better to cut your losses with some customers, as keeping them is just not worth it as any business person would know. I sell over 1000 candles a month and 99/9% make it without any breakage. When shipping glass sometimes breakage happens. She was refunded immediately without even requesting proof of breakage or waiting the 30 days that the post office would make you wait for a refund. She then leaves neutral feedback saying she received NO refund. An absolute lie trying to do damage to my business. If she had just said there was breakage and that was it and gave a neutral then that would be fine. However lying is a whole other matter. I tried to call them and tell them the refund was in their account but they hung up on me like a coward before I could speak. I emailed them several times with no response. Finally a month later after the damage has been done in feedback this person wrote to say they were sorry that they just couldn't find the refund and how it was paypal's fault..blah blah blah... They take no responsibility for their incapacity to look for the refund before trying to do damge to my business. After being told not to contact my company any further they write to tell me that they put this complaint here and that they have only just begun smearing my name over the internet...LOL..I was the one who was falsely accused of keeping her refund and sucked up the false feedback and yet when I tell them not to contact me again they go berserk. Can you understand now why I say it is just better to cut your losses with certain buyers?? Thank you buyer for proving my point for me.

    0 Votes
  • Bo
    bodymindandsoy Oct 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    P.S.

    If my candles were so bad as they say, with the wicks off center why then do they proclaim to be a repeat buyer?? Would you keep buying from someone who sold bad candles?? Once again they have proven themselves to be perpetual liars and just keep proving my point as to their childish and cowardly behavior. Last time I checked this was my business and if I choose not to sell to someone that is my right. Take respomsibility for your actions instead of thinking just because I am in business I have to take whatever you dish out. RIDICULOUS!!

    -1 Votes
  • As
    AsUthinkUR Oct 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Sounds to me like YOU are the one who is shoddy. Why do customers think they can act any way they please and still have their a$$ kissed. You shouldn't make this business pay for what your mommy and daddy did to you as a child. Your sense of entitlement is alarming.

    0 Votes
  • An
    anomaly36 Oct 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    If what the seller said is true and you wrote you received no refund when indeed you had I wouldn't want to do business with you either. I use to sell on Feebay and this is exactly why I stopped. Buyers just say whatever they please and now sellers aren't allowed to defend themselves. Seller if I were you I would go to a few sites where you are allowed to post your negative feedback for buyers like this. Millions of ebay sellers go here and use the feedback to block bad buyers before they get to them. I'd also sue this buyer for slander if what you say is true and they left dishonest negative feedback that damaged your listings rating. Good luck bodymindandsoy. I have had a few like this myself and don't envy you.

    -1 Votes
  • Ca
    Candle junkie Nov 16, 2010
    This comment was posted by
    a verified customer
    Verified customer

    The candle seller is clearly Schizophrenic or just an alkie. Before this happened she was calling me "hon" in every email. Besides, what kind of person can claim to run a business and treat repeat customers that way - especially when the customer apologizes. This ebay seller is so drunk she can't even make candles properly. I had to throw out another one yesterday that did not have the wick centered. It was so off center, it was burned down one side.

    0 Votes
  • Ca
    Candle junkie Nov 16, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Just for the record this is the conversation with my apology for the NEUTRAL feedback:

    Dear bodymindandsoy,

    I am very sorry about that feedback.. Stupid Paypal
    did not notify nor could I find it (without a lot of
    digging) in my Paypal transactions.

    This is her response:

    Blah Blah Blah...Sometimes sorry just doesn't cut it. The damage has been done and i'm sooooo done with you coward. DO NOT WRITE ME AGAIN!!!

    This is me calling her out on her rude treatment

    Dear bodymindandsoy,

    Your rude response is amazing considering you are
    supposed to be in business. Shame on you. I am
    putting your rude comment all over the net on
    "blast" so everyone else can see your dark side.

    This is her response:

    What don't you understand about don't contact me again stalker?? Put whatever you want wherever you want douche bag. You are the ### who can't seem to find a simple refund and then leave false feedback. Please by all means spend as much time as possible on me LOL.. then go seek therapy immediately!! You have waaaay to much time on your hands lunatic!!!

    ===========================================

    At that point, I stopped communicating with this crazy lady. Clearly she is a drunk or a drug user of some kind. What she is not is a business person. I sell on ebay as well and I would never EVER treat a customer this way. And I remind again, this was NUETRAL feedback, not negative. This loon must learn that she can't send email like that and expect not go on blast. She has no basis for claiming slander - this is copy and paste right from the email message system.

    0 Votes
  • Ca
    Candle junkie Nov 18, 2010
    This comment was posted by
    a verified customer
    Verified customer

    The lesson here is that if you like candles for your home, stick with legit candle makers. You can get great candles from Yankee Candle, Colonial Candle, Beanpod (if you want Soy), Root, and many others. They cost more but they are made professionally. Sure this seller's candles are cheap but they aren't made with attention to detail and therefore come out with shoddy quality. I'm sure it's hard for this seller to make candles with a bottle of booze in one hand at all times!

    0 Votes

seller refused to sell item for purchase price

I purchased a cell phone for the "Buy It Now" price, paid and received a tracking number for my purchase. Then the seller decided the price was not high enough. Ebay removed the listing per the sellers request!?!?

Ebay stated the item was removed because it did not meet their guidelines. The seller sent me an e-mail stating the item was canceled because it was listed for the wrong price. The seller re-listed the item with the exact same info except for a much higher price.

Did a chat with Ebay and they suggested I purchase the re-listed item for the much higher price. So much for sales being a binding contract between buyer and seller. Definitely seems like a scam to me. I guess a seller can list an item, sell it for asking price, then decide he should get more money for it, and cancel the transaction. I am sure Ebay would not let me do that. So much for buyers protection.

I can not leave negative feedback for the seller or send a complaint to Ebay via customer service website since the item number is no longer valid.

product not as listed

Purchased an LG VX 9900 listed as brand new in box and used the buy it now option paid 115.00 for phone after shipping and all.
after 80 days phone would no longer charge. tried 2 times to contact seller gbx2006 never got a returned email. took the phone to a local cell phone repair center today and find out that the phone was in fact a refurbish model not only that the guy who fixed it said it should have never passed a final inspection to be sold as a working phone.. I opted to buy this one due to it being listed as new. could have purchased one listed as a refurbish model for half the price. I wanted a new one. Do not buy from gbx2006 on e-bay. below I pasted the original ad from Ebay.

NEW LG VX9900 enV VERIZON MP3 VCAST CAMERA CELL PHONE
Fast Ship! Warranty! Free Xtras! No Contract Required!
Item condition: New
Ended: Jul 02, 201013:39:09 PDT
Bid history:
1 bid
Sold For: US $115.95

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