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Dunkin' Donuts

Dunkin' Donuts review: bait and switch on coupons

1 comment
K
Author of the review
5:31 pm UTC

Received coupon "buy 7 beverages get 8th free"- requires a punch for every beverage purchased. Store in questions refused to give tow punches for the two large hot coffees i purchased today, 9/7/08. When i questioned manager why they did not punch for the two punches she replied that the owner of franchise told them to give one punch per visit, not per each beverage purchased. Owner is obviously trying to keep his profit margin healthy at the expense of his customers. This constitutes fraud or bait and switch. I will not be doing business with this dunkins again a d will tell all their customers of this deal. I sincerely hope that dunkin donuts quality control will be monitoring this site.

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binder
binder
Fullerton, US
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May 20, 2009 4:33 am UTC

Do you even know what it is to "Bait & Switch?'
'Cause refusing to hole-punch your coupon doesn't fall under that category.

I'm sure if you would have argued with the staff a bit longer you would have gotten your other punch, right in the face.

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