horrible company
This is by far the worst company I ever worked for. They continue to under pay and over work their employees. They have SM's that have given more than 10 years of service and still make less than $35, 000 a year and ASM's that have dedicated many years of their life to their company and still make less than $21, 000 a year. Many of the cashiers in NC still make $7.25 hr and get less than 10 hours a week. We are talking about a company that operates more than 4, 900 stores throughout the 48 contiguous US and Canada. Dollar Tree is the nation's leading operator of single-price-point dollar stores and operates stores around 11, 500 square feet verses about 8, 000 square feet between Family dollar and Dollar General. Not to mention that the CEO of Dollar Tree, Bob Sasser is in position to be the most highly compensated chief executive of the publicly traded companies, with a total compensation of $16.9 million. They offer one of the worst benefits packages ever for their full time employees whom has to decide whether to put food on the table this week or put gas in their car to make it back to that crappy job. On an average a full time employee has to pay $200-$300 every two weeks in insurance. They give the SM's and ASM's paid time off but tell them when and how much of it they can use. They make you take a non paid 30 minute lunch break and force you to work during that 30 minutes, because if the cashier needs change, back up, need balloons blown up or whatever, someone has to assist them and that someone is the ASM on duty. Dollar Tree ASM's and SM's are nothing more than a freight crew because that is all they do. Everyday, all day, stock freight. They refuse to run their freight on a third shift or even pay freight workers because they do not want to pay their employees the shift differential of a $1. So they pretty much have to stock freight and do their manger duties. They force their closing ASM's to put their life on the line by taking deposits to the bank at night when that is something that can be done in the morning hours. This company has no loyalty to its employees at all. They believe that every person that they employ is a thief and my take on that is "if you offer better wages and show some loyalty to your employees that may help deter employee theft". This is definitely not a family friendly company and I pray that they realize this and make changes before they go under from greed!
accused me of stealing and refused to call police and threw me out of store
Accused me of stealing I striped down to show her I didnt she said she was gonna call police I said please do she and the otherco worker refused to call police and told me I couldnt buy anything I said I showed you that I didnt she said I must have put them somewhere I said where as I was standing five feet from her she found empty wrape I dont even know what of as she was organizing and automaticly blwmed me
So you actually were stealing and are angry that you were caught and they did not let you off the hook. This site is for customers complaining about bad service(or mostly throwing temper tantrums because they did not get their way). This site is not for thieves wanting sympathy.
i was just mad that they told me not to come back again beause i always shop here, please let me shop at your store because i always shop here and i will not steal again
I have to make a confession, unfortunately the people at dollar tree saw this and threatened to sue me if i don't tell the truth, the truth is i was stealing and the reason they did not call the police was because i begged and pleeded with them not to. i want to say sorry.
Termination
My name is darlene betts, I have been with the dollar tree 9 yrs. Recently I transferred to bullhead city arizona. I feel the store manger wrongfully terminated me, first I wasn't even told I was terminated. Never signed anything.. I found this out when I came back to california and ask my old store manger if I could come back she said yes. Then she tells me this.
January 18, 2015 sunday, was my first day at the arizona store 2 am till 7, when I left the #. Manger ask me to come back on the 23 rd at 11 am til 4.
When I left that dat she ask me to come back on the 24 th at 2 am. When I got home had an emergency phone call had to go to hospital my aunt past away, so I called work and said I won't be in at 2'. When I asked when I came back she told me call the manger (scott on the 29 and ask him.) when I called scott he told me my call off was inexcusable, that I was a no show, and told me he would call me when he needed me.
Now he has me down as not rehire able. I don't think that is fair.
I love my job have for 9 yrs, my boss at 2445 said she would take me back I do good work. One person can take away 9 yrs of working a job I enjoy. Please let keep my job.
Scott didn't like me from day one. I got to keep my california min and scot didn't like that.
management rudeness
I am an assistant manger at a craft store and as such believe I know the right way to talk to a subordinate. I have been in the Dollar Tree in Helena, Mt on more than one occasion when I have over heard the manager, Len address an associate in a very rude manner. He yells from the office to the cashier reprimanding her for one thing or another. I have also been there when he has told an employee she is " a big Fatty", she is a lame brain and in general belittles the employees that make his job possible.
I would never talk to someone like that. Especially not in front of customers or other employees. I believe it is important for a business to know how it is being representing to the public. I hope you are able to address this issue.
Wow. I can't believe that happened. I'm embarrassed for my company (tail between legs). I can assure you that dollar tree doesn't condone that managers behavior and I know the district manager would love to hear what you witnessed so they could address it. When a complaint is sent through the dollar tree website it drops down to the individual store the complaint originated from. I'm still unclear as to whether corporate can see the comment which is why I urge you to contact the district manager and let them know. I'm certain the manager who treated the employee this way won't be their much longer after treating people like that.
getting yelled at and asked to work on breaks by my freight manager
Got yelled at by my freight manager inMellisa Morales. She has a very erratic and abrasive personality and the only reason I agreed to work on the overnight shift with her is because the store manager James said that I would be taking over the freight manager position when she left after the new year. Well now that time is here and James has changed what he...
Read full complaint and 2 commentsrudeness
I was in the Dollar Tree this morning and dealt with a very rude lady. I cannot understand how she continues to get away with it. Every time I am in that store she is rude to me. I entered the store and saw her. I said good morning to her, and she huffed under her breath to me and walked right past me. As I was looking for the items I needed, she followed me down the aisles standing and watching me at the end of each aisle. I went over to the Christmas section and was looking around for some things to make a project that I was working on, and she stood at the register staring at me. I got my items and went to the register. I tried to say good morning to her again, but she just said "mmhhmm" under her breath, wrang up me items, bagged my items and then threw the bags on the counter. She told me the total and I proceeded to swipe my card, and just as I was doing that, another customer entered the store with a box, and went in line behind me. The cashier said to her "What do you want?" and the customer said that she needed to return some glasses that she had purchased. She made a huffing noise under her breath and said that if she wanted cash back she would have to get her supervisor and to step aside so she could help someone else. I had to ask her for my receipt, which she handed to me but while looking at the next person in line. I didn't bother to say goodbye. Guaranteed that If I see her in that store again in the morning, I won't be going in there. Anyone else that works there is pretty friendly. I have not had issues with any of the other employees that work there.
The complaint has been investigated and resolved to the customer’s satisfaction.
specific store
This is a complaint about store4366. This complaint is about two managers that "run" that store. Denise, main manager, is very two faced, very rude to customers and employees alike. As a previous employee of there's I know from experience. I've watched her make huge mess in our stockroom and blame it on stockers who weren't present, punished employees for needing to take days off. That's just the tip of the iceberg. The other manager is an assistant manager named Stacy. One of the rudest people I have ever met. She texts employees to talk down to them, she also blames people for her mistakes, makes messes and stops everything she is doing to find some one else to clean or fix it and she is hypocritical and yells at employees making them feel like nothing. This is my complaint
The complaint has been investigated and resolved to the customer’s satisfaction.
Management
Management really sucks. I was in there recently and the management has poorly trained their associates. The associates doesn't know where certain items are and when the associate asks manager they get yelled at and belittled in front of customers.This Dollar Tree is not a place to work at or even visit. The managers and associates need better trainig.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was in the Dollar Tree store at 2305 Colorado blvd Denton Texas, The manager of the store screamed and I mean screamed at an employee there "You don't talk to me that way I am your Manager, you don't ever talk to me that way, get your things and leave." I don't know what the employee said but she again repeated the above. I'm not sure what the employee did or said because I didn't hear him but I assure you the complete store heard her. How humiliating could that have been for that employee. There is a place to address these issues in front of customers is not one. This should seriously be addressed with the manager of that store that occurred today [protected] I'm not sure what time I'm going to say after twelvish
this store 848 is dirty and the shelfs and merchandise are in boxes in the aisle on the floor, shelfs are a mess merchandise every which way need to be vacumm up help
WOW! Where do I start...the Medford, NY store was nice & most of the staff as well. I go there at least 3x a week & I noticed that things have changed dramatically since theres a new Manager . She's very rude & between her watching You Tube or whatever shes watching on her phone & having a Juul hanging out of mouth while she's working! I saw and heard her go after a cashier in the middle of the Easter area! That poor girl ! I wanted so bad to step in & defend her, but I was afraid that she would take it out on the cashier as soon as I left. The cashier -sorry, cant remember her name-has always been cheerful & goes out of her way to help with anything we need. That new manager is NOT suitable to manage a dog, never mind people!
The dollar tree in Galt California willingly allows owners to illegally bring there pet dogs into the store. It is a huge problem in this store. I have seen people openly admit to store clerks their dogs are pets and not service dogs and the store clerks tell them they don't care if they bring them in. It is a health code violation and it is nasty. Some people are allergic to dogs and that many pets in the store every week makes for ill feelings from customers to store employees and pet owner customers. It makes it hard for real service dogs to get the respect they deserve and be able to do their jobs they are trained for. Something needs to be done at this store to make sure they are providing a safe and healthy environment for all with some integrity. I won't shop there anymore and that means less tax dollars for Galt Ca as I will drive out of town to shop. If I have to shop there I will take pictures and video with my phone and place them on media and complaints to the health department. People these days have no manner. Pets are not children.
I agree with the original poster.. Was in there the other day and "NIck" was so arrogant and had not one clue about thie coup[on policy and then when he realized he was wrong, he started making up all new rules on coupon usage. He said id the balance goes to $0.00 with coupons that I must sitll buy something?!?! LOL Whaaaat? Dollar Tree gets reimbursed for the coupon... that is my payment. The store was a mess, Nick looked all dirty and filthy too. They need to get someone in there that has common sense and decency
dollar tree manager was very polite when he waited on me at register i needed help and jenn clerk had showed me right were lightbulbs were im ill and she took time to help me and said have great night made me feel very good and proud to shop at edwardsville store
dollar tree edwardsville pa i would like to thank staff i shop there alot i see associate jenn always being polite and very helpful and racheal is a hard worker. also i shop there so much i no associate by name do to there titles on name tags i hope these employees are kindly rewarded for great work hope with raise its hard to find good workers. thank you for reading comment
had wonderful experience at dollar tree associate was very helpful and manager nick waited on me at register and was very polite and even stopped to help get balloons that you dollar tree great deals nice manager
dollar tree edwardsville pa should be ashamed of management i think under cover boss should go to store and see how unprofessional ###. manager dani as spelled on her name tag walks around with head phone in ear while working.is always talking ### on her co workers and orther management very unprofessional. please check in to this i agree with orther customers dollar tree is a wonderful place to shop but if its not ran with proper attitude it means nothing
manager & sales associate
I've been shopping at this Dollar Tree Store for many years but I'm done with this location! This manager is the rudest man I have ever encountered! I don't even know how he keeps his doors open! And he must train his employee the same way. I have the rudest woman the past few times and she can't even say "You're Welcome" when I say "Thank You" they are...
Read full complaintunfair and bad managing
The Manager is very unprofessional and rude. He is definitely not suitable for the job. I have been with Dollar Tree for 4 years and have never experienced a Manager so unfriendly. I have seniority over everyone in the store and end up with the 13-18 hours a week while other employees that get 20-25 hours a week. I have OCD on the job and go above and...
Read full complaintretaliation/harassment
i work at thestore 5091. I was having a problem with a part-timemanager and i expressedmy oncerns to the store manager.I was informed by the store manager that the problem was resolved and there was not going to be any retaliation, well there was. The manager that i had the problem with called me in the office and said shes tired of he/said she said "buul[censored]" and dont care if i call Sally the dm, corporate or whoever shes aintgoing nowhere. and she can do and say what she wants to us when shes the manager on duty.thats b.s. you treat people the way you want to be treated. For all you dollar tree associates outthere the shift managers name that i have the problem with is RONICA HARRIS
The complaint has been investigated and resolved to the customer’s satisfaction.
broken toys
I bought 2 toys and when I got them home they were broken. I tried to return them and they said I bought them at k mart. There is no k mart around here. Why would I spend 25.00 dollar and try to scam 2.00. Makes no sense. The manager called me a lair. I will post this on facebook and promote it. The store stole from me and then insulted me. I want action done.
Read full complaint and 1 commentrude cashier
When I stood in line to check out on 8/23/2014 the cashier Debbie at store #5346 at appox. 5:00 pm was rude. She huffed and puffed about the number of people checking out. She called for back up and continued to complain how we all decided to check out at once. Debbie never smiled. When she began to check me out and bag my items she cursed at the bags for...
Read full complaintretaliation for calling on asst manager
This company does not care about its employees. They list in the break room numbers to call and report misconduct. But even when you call anonymously they find out and then retaliate against you. They do that by cutting your hours and yelling at you and belittling you. We have an asst manager who is a bully. She does what she wants even if it violate...
Read full complaint and 1 commentnasty employee
To whom it may concern, On Friday January 31, 2014 at around 11:30 am I was shopping in the dollar deals store in college point with my 4 year old niece, when an employee shouted across the back of the store to another employee " move the [protected]@@king boats", everyone in ear shot was flabbergasted . My niece repeated what she heard, this is unacceptable...
Read full complaintassociate making personal sales
One of the associates (named Tony) at the Dollar Tree in West Covina, CA (store #4712 at Eastland center) made everyone very uncomfortable at the checkout stand when he asked patrons to buy a bag of chocolate so he "can reach his goal". He would then proceed to say: "it's just a dollar". For those who declined to buy, he would give them an attitude or give them hard time. Absolutely unacceptable. Never going back to that store again.
The complaint has been investigated and resolved to the customer’s satisfaction.
He's not allowed to do that?! It's his job. Dollar Tree employees are instructed to suggestively sell selected items. He should not be giving attitude about it, but otherwise, he was doing his job.
So this employee was fired for doing his job, right dollar tree? You fired employee for doing what you told him to do, he did not have to have attitude, got it. If I were Tony I'd sue dollar tree and this customer! [censored] dollar tree! Look into your managers, have trained professionals NOT small minded idiotic numbskull, dumb [censored]s as managers! Mmmkay!
restroom
this dollar tree rest room have bin out of service from day one when it open in 2011 I have spoke to the property manager many times this is a health issues what about the employee I am sure they used the restroom please look in-to this matter California health code state that grocery stores must provide workable restroom.-------------thanks. p.s please respone my e-mail address is [protected]@live.com
Read full complaint and 3 commentsharassment, wrongful termination
On march 18th my manager and the DM and I had a conversation over the phone and I was asked to step down to part time I told her I couldn't afford it.I also used to work with this manager at another store.at that time I let the Dm know she does not like me.so when I moved stores my new manager got fired so she brought the manager that didn't like me.the first day she came she was talking down on me to my face and to iter I really felt like I was bullied out of my job.I also was not paid mileage from going stores to store.I always put my all in my work and I fell I was taking away because I was not liked.I could tell she had a problem with me the day my yearly evaluation. Came in.I need help thank you
I fell I was bullied out of my job.not told what store is mine I belieive I was wrongfully terminated
The complaint has been investigated and resolved to the customer’s satisfaction.
Dm's for dollar tree don't care about nothing but there bonus at least that's what my DM told me one dat super rude some dollar tree workers are the worst they think because the have a little power they can do what ever they want and you know what it is true but dollar tree dont care about there worker like they want the store to be full but they give no stocker hours if they do they make them cut the hours so that way where screwed they want impossible tasked done by one person and one person alone they set you up to fail Dollar Tree is the worst and the DM is the worst
I worked at Dollar tree in nyc 192 street and broadway for over a year without beeing written up. today i was called into the office and told i was scheduled to work last week and did not call i did call the night before and was told everything was ok . my hours have been cut from twenty to five per week maybe they want me to leave which is what i did no great loss on my part the new assistant manager is trash tatoos etc bottom of the barrel
to dollar tree associates are just numbers. Managers are rude dumb and unproffessional
rude associate
Today i seen associate been rude to there own employee she was wearing dress a white and black dress with a white high-heel. Robin is the cashier and Samantha is the manger they where checking her out i heard she said that she was going to a wedding but they was saying where you going to a funeral but she said she wasn't and she took her stuff and head out. i want these two lady to get fired for being rude to customer.
The complaint has been investigated and resolved to the customer’s satisfaction.
Management at deals suck they scrape the bottom of the barrel before they hire them
Seriously? It your life that devoid of a purpose that you want to see someone lose their minimum wage job where the have to put up with basically the ### of the earth who frequent those stores? Is that what it takes to make your life happy? Wow? I bet you call yourself a Christian too.
manager has son at work
Today i was shopping at dollartree # 3483 in albemarle this morning And one of the managers had her son there working with them unloading the truck in the back i asked the cashier if they had some solor dancing flowers and she said no but they were unloading the truck and there might be some coming off the truck so i went to the back and opened up the door what i saw was surley not part of policy the kid was throughing boxes up on big pile of other boxes the stockroom was really full i saw the mother standing there she didnt say anything to him and the other lady that was beside her had this look of distuged on her face, like really he should even be back here.Clearly she felt the same way i did when i seen it. As i was shopping he stormed out the stockroom yelling at her very disrespectful as she told him about how he was getting in the way and needed to stay down on her end. I dont know if the store manger was there but i hope he would not let anything like this happen in his store. It goes aganist all policy and dollartree would be held liable if something were to happen. This kind of behavoir shoulden be tolorated in the work place what if i needed hepl with something and she could not help me because she had to tend to him sorry lady this is not a daycare but a facility that provides a service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Well you have no right going back there yourself as others have stated. Perhaps the mother is a single parent who still needs to find out who the father of her son is? However if her son is going to be in the store she should at least make sure he stays in one spot and behave.