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Dollar Tree

www.dollartree.com

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1.1

Overall reputation rating based on reviews and complaints

Dollar Tree earns a 1.1-star rating from 3 reviews and 2986 complaints, indicating that most bargain shoppers are dissatisfied with their purchases.

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Dollar Tree Complaints Page 144 of 150

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11:17 am UTC
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I have purchased from the company Greenbrier International Inc. The order and the process of the delivery was fine and without any delays. However, the order was full in paint and I needed to clean it with water, but I have tried couple of times and nothing helped. Also, the company told me that it wasn’t the reason, so they refused to change the order. How can I clean it and is it ok that the company has refused to help?

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1:39 pm UTC

Dollar Tree popcorn

I bought some popcorn, on sept 18th, 2015 and when I opened the bag it was stale, when I looked at the date it said open before sept 5th, I took it back and was told since it was open they couldn't take it back So I went to the back of the store and they still had the same bags as mine with the same expired date, is that fair that they don't manage there store and the customer has to pay the price?

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What's wrong with you?
Lowell, US
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Sep 25, 2015 5:39 pm UTC

Maybe you should have checked that expiration date before buying it.

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8:15 am UTC

Dollar Tree wrongful dismissal

I managed a location in Southern Ontario the moment I walked in the store I realized how dysfunctional it was ...
After putting in a lot of over time to make the sales increase, I began to burn out.
When I started to demand that my over time be acknowledged I was terminated...
I plan to fight back and have hired an Attorney for Wrongful Dismissal.
Should anyone find themselves in the same position, believe in yourself and don't take crap from Dollar Tree

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9:23 am UTC
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The store manager is very rude to her employees. She hires mentally challenged persons and mentally treat them terrible. Slave driver. Gives them a lot of work and expects it to be done in a little bit of time. She is very disrespectful to her employees, show signs of discrimination. She is Vietnamese. She needs to be removed from this store. Truc cannot...

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11:00 am UTC
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While shopping at the Southport store on September 9, 2015, I heard a very loud voice that I noted coming from the register area. No sure of what was going on I moved to make sure no one was hurt. I love all the employees in this store and they have learned so many by name. Always very respectful. On this night, Miss Harriett was screaming at another...

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8:00 pm UTC

Dollar Tree workers on personal phone while working

You have workers on personal phones while working at store #2217. The store was dirty and very untidy. Plus the 2 workers there was outside and no none was mending the register open. We stood there a good time then I hollered out we needed someone at register and no one came and when they did they came from outside. One of girls came in smelling like smoke..Sept.[protected]@ 20.16.

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4:44 pm UTC
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On September 1, 2015, approximately at 1:30, afternoon, I purchased a box of peppermint candy for $1.07 cents .I gave the cashier a twenty dollar bill. She counted out the change at thirteen dollars and 93 cents. I realized when I went out it should have been $18.93 cents. I went back in and told her and showed the receipt. She said she remembered counting...

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2:50 pm UTC
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Dangerous employees The dollar tree hires people convicted of felony drug addicted and retail theft to work at the register. this lady doing methadone and weeds every day. I am scare when she get withdrawal distress. she kick the police last yr when she arrested. I heard she kick out PIZZA HUT as same issue. I will never shop at dollar tree again and my kids going to different store.

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1:23 pm UTC

Dollar Tree my manager is rude.

Two days ago on august 23rd of 2015, I asked my manager a question for one customer and then she answered with the worst attitude. Then the second customer had a return and she came up behind me, pushed me and loudly and rudely said move.in front of customers. I just moved aside and was silent the rest of the day. I've been told many times that I am one of the best cashiers store 3949 has ever had. I'm quick and still keep a friendly smile on my face. After the incident I was asked by a customer if I was alright.

I don't think any manager should ever lay their hands on an employee.

I would like it if somebody messaged me back or called me back.

My email is [protected]@gmail.com

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11:33 am UTC

Dollar Tree sexual harrasment

My name is Tarrah Pellegrin, i work at the south glens falls store2505 well my sm Tom Oconner said to me n I quote and even made the motion of a woman performing oral sex on a man. the convertation stared in 8-20-15
I reported on the phone it was the 21 I was misstaken it was said on the 20 at 5pm durring shift change, we were talking about holly Kramer who was out on dental leave.and he looked at me and said well at least her room made will be happy and satisfied now that she won't have any teeth that it would be easier to give a gum job.I said him excuse me I was astinished that Tom would ever say something so volger, and I want on to say as he was laughing I said to him that that's a racist and horrible thing to say to some one.and yesterday I got in an argument 28th Gina Munger in front of a whole store of people, she hollers at me not tto count my till and goes on to say that she will deal with me in the office so I walked out, and went back this morning and Tom said that I didn't need to be their and he said well you walked out yesterday and I tryed and I have a witness Christina neilson he SREAMED shirt up tree times and demaned his keys back.now im out of an assistant manager position and he gets to walk free talking to women any kind of way I don't think so I've already contacted my lawyer and I demand justice. Thank you.sincerly,
Tarrah pellegrin store 2505 district 12 kairin Calhoun is the district manager.

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1:38 pm UTC
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My wife and I use to shop there a store manager older man with gray hair glasses and a smoker.A few months back, he was in an isle with a few workers making some rude and off color comments about a persons body part. (on a man) asking about how Dick was. My wife and I were in the card dept on the other side of the aisle. The conversation was heard and loud...

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10:11 am UTC

Dollar Tree store manager

My store manager is horrible and needs to be let go. She has been playing favorites with an employee whom should have been let go after walking out on a shift...instead she got promoted to freight manager. The store manager is taking everyone's hours and giving them to a new girl whom is the new freight manager's friend. I thought we were not allowed to hire friends or family? I work weekends only now, after being cut down to just two days a week I decided I might as well change my availability to just weekends. I am now being cut down to one day! My store manager is causing many problems in our store, our managers are leaving and transferring to different stores just to get away from her and BS she causes. Its ridiculous. Her name is Marie and she is the Store Manager at the Garden City MI store...PLEASE HELP US!

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Rob7458
Long Branch, US
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Jul 27, 2015 7:32 am UTC

Seek other employment! Wow! How do you come up with this wisdom so quickly? We are humbled before your Divine Majesty, Bodisattva!

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The Truth You Must Know
Toronto, CA
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Jul 22, 2015 1:32 pm UTC

The best thing you can do is seek new employment.

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11:02 am UTC
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Have worked in company for 4 yts... Newanager comes in, I was in charge of front end... Now iys a total mess nothing done right.. Also left me in store with no manager 3 times.. The others got transfers so I can't... Real sad cause i'm a hard worker, never late, never calls out very. Loyal employee no. I need to quit. Sad real sad... Many customers complain daily...

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9:20 pm UTC
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Dollar Tree assistant manager, rita

Do not shop here! The assistant manager, Rita, is not only rude and lacks any semblance of customer service abilities - but also makes up her own rules and policies. This evening I went in to exchange some items. She wouldn't allow me to do so, as she said I couldn't purchase the replacement items for someone else! Huh? Who is she to say whom I may purchase for? When I wouldn't budge on her shinnanigans, she proceeded to call the cops! Are you kidding me? She doesn't abide by the company policy of allowing items to be exchanged, and then this is how she treats her customers? Well, I waited for the cops to arrive, and she still dug her heels in. At one point, the officer asked if there was any way we were going to come to agreement tonight to which her responses was that I "used a big mouth to get my way so she wasn't going to let me". Again, I am dumbfounded at her absolute stupidity and making up her own policies. I must state that I never even raised my voice to her - just insisted on an exchange (I even had a receipt) as the company policy states, and refused to leave until I was able to process that exchange. In hind site, when the officer was unsuccessful in getting her to see the light, I wish I had pressed charges against her for discrimination. Maybe that would teach her to not waste our officers' precious time with her inability to do the job she was hired to do. If anyone at a regional or corporate level reads this stuff, please do your customers a favor and fire Rita! I am going to try to take this issue up the corporate ladder to try to see where it goes. This woman should not be managing people, running a store or dealing with customers!

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7:41 pm UTC
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Poor customer service and attitude received by sales associate:Carrie check out line was very long an intercom announcement was made asking to help. I was standing already standing at the new check out line waiting on cashier to come then cashier finally came with another customer did not say a word to me.She didn't say "hello" nothing.She just starting...

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12:53 pm UTC

Dollar Tree Wrongful termination and discrimination

I put in my 2week notice that I will be out on fmla, and when I went to the job to inform my store mgn that I would know [protected] what day id be back to wrk. I was informed by the sm that im not to be rehired back to wrk because the regional mgn jason bower stated he does not like me and that I was too direct. Also jason has decreminated aganist me because if my color that I was never to be promoted and I was qualified for a few mgn positions.

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Srfergirl007
Orlando, US
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Sep 23, 2019 4:27 pm UTC

I was fired because my cashiers husband stayed 5 minutes after closing time. As a Assistant manager I was bullied and sent lots of hate texts after hours from the freight manager. I still have all the texts she sent me on my days off threatening to fire me. I was basically not their favorite so I got bullied out of my job.

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marjorie harbo
Martinsburg, US
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Dec 18, 2017 9:13 am UTC

I needed to know if I can loose my job, before my shift that evening I knew store would be closed after 10 pm so I purchased 2 canned beers, put them in my backpack, put my wallet and keys in backpack, she saw the 2 beers and said to me that I could not bring them in here, and told me to go home, , I wasn't in violation of nothing didn't drink them at all she said she had to call corporate office, I haven't worked for a week now I need this job.

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marjorie harbo
Martinsburg, US
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Dec 18, 2017 9:14 am UTC
Replying to comment of marjorie harbo

am I in any violation of any policies

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russlewis
Findlay, US
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Dec 06, 2015 12:47 pm UTC

also set up had Sunday the 22nd off they asked me to work sunday and take Monday off then when I was shopping on 24th the manager tried to write me up for a no call no show.I have filed with the E.E.O.C.. Happened in Frankiln Ohio.

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russlewis
Findlay, US
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Dec 06, 2015 12:38 pm UTC

Dollar Tree in Franklin ohio freedom of religion discrimination and threat from Irish Mafia I do not understand this country I hope they do something for me.

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ashley carol flores
Hinchinbrooke, CA
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Dec 30, 2013 12:26 pm UTC

I fell I was bullied out of my job.not told what store is mine I belieive I was wrongfully terminated

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kimyd00
Spartanburg, US
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Jan 09, 2012 2:01 am UTC

i am so piss.. if ur hours are from 9 - 9pm let ur workers know.. i get to dollar tree at 8:25pm n the doors are locked.. WTF.. u need to fire whoever work today sunday 1/8/12 because they must not want to be there if they are closing up early.. i am goin to call tomorrow n complain to the manger..

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tcarroll12
Burlington Junction, US
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Jan 13, 2014 8:20 pm UTC

Some dollar trees do close at 9. It could be a possibility that sales were low and they had to close early...happened to my store just last week

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Dolla Makes you Holla
Buffalo, US
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Oct 24, 2013 1:43 pm UTC

Just letting you know most Dollar Tree hours on Sunday are 9-8pm. Sorry to burst your happy bubble.

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10:02 pm UTC
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My name is craig hamilton. And i have a complain about dollar tree but first i need to say that work 15 years in retail grocery back in 1983. And customer service was first. . Dollar tree lost that. I bought dishes that were not siting flat on the table. . I bought 10 plate, 10 cup and 10 bowel. I took all this back to dollar tree for a exchange for new...

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12:58 pm UTC
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I've never been treated so rudely in all of my life, as I was yesterday! I went in and spent $60.43, which is quite a bit when you consider that everything is a dollar! I got to the checkout register and the cashier, tracy, never even acknowledged that I was there. She had an attitude from the minute I walked up to the register. I almost felt as if I had...

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2:40 pm UTC
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Dollar Tree one register open

4/25/2015
I went into the Dollar Tree store, on Swansea Mall Drive, to purchase only 3 items. The store was busy, and the lady in front of me, in line, had 50 items in her cart. There was only ONE checkout open. I know, she had this many items, because, her total was $55.00!
Why the cashier, didn't ask about opening another register, I don't know. There was a line of people behind me, as well. I feel like I waited in line forever. Just after I put my items on the counter, another register opened up. No one should have to wait as long as I did, to check out. I use this store often, and hope this doesn't happen again. No one thought it would be busy? There was a flyer, in the Sunday paper. Thank you. survey code [protected]

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works.at.dollar.tree
Chelsea, US
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May 24, 2015 10:47 pm UTC
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Hey genius... It is a dollar tree. How do you think we keep prices at a dollar anyway? Obviously there are some disadvantages of shopping at a place like dollar tree but beggars can't be choosers. You went to dollar tree to buy crap for a dollar so you can't expect a personal shopper or even multiple checkout lanes because it isn't in our budget. We are busy trying to keep prices low. As a current dollar tree manager I feel your pain. It sucks for us too when we are being constantly yelled at by customers because we are always short staffed. Dollar tree runs on a skeleton crew and nobody likes it but it will never change unless we can start charging our customers more so please deal with it. If it makes you feel any better I work through all of my breaks so that I can help out the cashiers more. A word of advice... Go to dollar tree in the morning or before close to avoid lines. We get slammed at lunch time and dinner time. If u see a line forming circle the store a few times and come back. The line will probably be gone. Bear with us. We are doing the best we can...

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12:49 pm UTC
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On april 22. 2015 at 9am i clocked in there was a list of assignment for me to complete. One of the assignments was to bring the beverages from the stock room and place them up in the refrigerator so i completed that task, and then started to ring up custumers. . At950am jamesheia came to me and turn off my light on my register, i wasn't sure what was going...

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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