Dollar Tree review: An exchange

On May 6, we had a beautiful weeeing at goldwater Lake in Prescott, AZ.

We spent a huge amount of money on decoration, plates, glasses, etc, etc.

More that one person was involved in purchasing. Among items purchased were $ Ceremony Signs with arrows. We could not use them as not one pointed the correct way. I ended up with the four signs. I took them to the Dollar Tree on Gail Gardner in Prescott. Whomever you trained as a day manager lacked every rule on dealing with a customer. He was aa very youngboy/man who was extrememly rude telling me he could not exchang the signs for four other items in the store. It was quite embarassing in front of other customers. For him to have thought that I would have taken those bulky signs without paying for them is absurd. I did not ask for money. I had many receipts for other items. He didn't even say he'd look through the receipts to see if they were on one receipt. He was not dealing with a shoplifter, but a well educated person. With as hard as it is to hire, you must have rushed him through a crash course, leaving PR behind.

As for him sayin NO EXCHANGES WITHOUT A RECEIPT, is wrong. I have been behind people exchanging without receipts. WalMart, Dillards. J.C. Penneys will take your driver's licenss and give a store credit at times. Please spend more time training those you put in charge of your stores! This person has not been at this store as long as I have shopped there. No longer will I be a customer, will stop in at the Prescott Valley store when I am in that area.