Menu
CB Retail Stores Dollar General Manager dollar general store
Dollar General

Dollar General review: Manager dollar general store

S
Author of the review
9:41 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The new manager of the dollar general store 1433 south roan st in Johnson city TN. I believe her name is Lacey. I was in there 9/23 with coupons to use and the assistant manager was unable to get my coupons to work and she couldn’t override anything. She asked the manager to help her. The manager had no idea what to do. She made inappropriate comments about stupid customers wanting to use coupons when they never work. I told her the coupons stated spend $25 or more to get $5 off. I spent exactly $25. She kept telling me to purchase more. I refused to. She continued to rant about customers need to go home and leave her alone. She don’t have time for retarded issues and really really wanted me to change my mind about using coupons. Finally she did her job and got it to work. But I should not be a target for an unprofessional manager who can’t keep her cool and respect customers who are trying to use coupons that their store puts out. She needs to go. This isn’t the first time this has happened.

Desired outcome: She needs to be reprimanded or fired for calling customers names. This doesn’t make Dollar general look good at all

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment