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Dollar General

www.dollargeneral.com

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1.2

Overall reputation rating based on reviews and complaints

Dollar General earns a 1.2-star rating from 9 reviews and 3859 complaints, indicating that most bargain shoppers are dissatisfied with their purchases.

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Dollar General Complaints Page 42 of 193

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J
12:48 pm UTC
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I have noticed that the dollar general stores in Gaffney, SC do not stock Duke's mayonnaise. Duke's is a southern tradition, Hellman's is for the rest of the country. I wish y'all would fix this. Please refrain from trying to complicate the complaint process. It's very simple, get some Duke's.

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G
2:43 pm UTC
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I went quite a way to buy a number of things at the Dollar Store located at State Road 256 and Clifty Drive in Madison, Indiana. Pulling in to the first handicap space by the door, I first saw a man smoking a cigarette with no mask in evidence and as I approached the door he put out his smoke and rushed in ahead of me without a mask. I am in the vestibule...

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S
2:20 am UTC
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Dollar General at 1346 Mount Vernon Ave, Marion, OH is destroying their expired food by cutting open boxes and leaving them in open dumpsters. It is attracting wild animals such as raccoons, rats, etc., which is causing problems for other local businesses, especially the 2 restaurants next door. When I asked the manager not to cut open expired food in order...

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F
8:56 pm UTC
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This afternoon we attended the dollar general store located at 1011 melon rd. Turbeville, va. This was our first time shopping here since the store was built. We were quite concerned that every person in the store did not have a mask on. The 2 employees at the front register had theirs hanging around their necks but not covering their faces at all. On the...

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W
6:58 pm UTC
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I visited the above store today 10/25/2020 at approximately 530pm and there is a female employee working today at the cash register. She did not have a name tag on, but more importantly she did not have a mask on. There are signs throughout the store indicating a mask must be worn and she was not. This is the second time I have seen this particular employee...

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M
11:15 am UTC
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This Dollar General is the most disgusting store ever. The staff are rude especially the manager Brandy who is downright MEAN. I was in line one day and nobody was at the register, and somebody was behind me. There was a bell on the counter and he reached around me to get the bell and began to ring the bell about ten times. Brandy then came up and thought...

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R
10:43 am UTC
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Every time we go to the store located at 1206 n 5th street in Hartsville S. C the manager is always outside with her boyfriend kissing and things. Everytime we ask for lysol or some form of disinfectant spray they always say the truck havent brought any. Most of the employes that work there always calling ther family members to come get the spray or lysol...

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G
3:58 pm UTC

Dollar General Customer service

On October 24, 2020 I was shopping in Keeseville, ny and a worker came around the corner with product, he stood there until I came out of the aisle. I just think he could have gone around the aisle with the product which was for the other end anyway. I am a senior citizen and he also could have used a shower. Thank you for letting me vent. They have cut the employee hours and I understand the need to put all the product they get on the shelves, very hard store to shop at.

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J
8:19 pm UTC
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I was in the store today and the manager walked by me and she made a weird sound, so I asked what was wrong and she told me that if I didn't like it that I could go somewhere else, so I did. I have been shopping with you guys for years and so have my family and friends, but after this incident I will make sure to tell them to take their money elsewhere. I...

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A
1:34 pm UTC
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Store#16756- I quite frequently shop @ this store & am just now noticing customers shopping without masks being worn and also not following the 6ft. Social distance practice, if this problem is not handled it is going to be a situation that could go really bad, I expect everyone to follow the guidelines, also I do not appreciate anyone violating my space of safety. If not resolved my plan is to inform the state commissioner!!!

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D
3:33 pm UTC
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My complaint is that I go in to our local store and then I am told that you can have a free infant item if you fill out the survey. I said sure — the manager says here give me your phone I will do it for you quickly. The first issue was I had a funeral to go to and was in a hurry — I don't have time to watch her do a survey on my phone. The 2nd issue wa...

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W
4:29 pm UTC
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Dear folks I wish to complain about your store in my home town. I live In London Tn. 37774. This store is the most out of everything I have ever seen. Yet there is inventory on carts, Stacked up in totes that you have to walk around to get down lies. To find what your looking only yo find a gaping hole. I relize the current times has made shortages of...

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A
11:00 am UTC

Dollar General Management

The dollar general in ramer alabama has a manager that is named J.J. I dont know her last name every time people go into the store she rudely tells them to put a mask on but refuses to pull hers up above her nose. I'm sure if you go look at store footage you will see that she refuses to wear her mask properly.so I decided to not wear a mask today Oct 11 in retaliation in which case i was told to leave and she refused to ring up my products. So I will start calling the health department every week until she does wear it properly.

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J
3:24 pm UTC
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I had a box fall on my arm, they had a long line of trolley carts stacked from front to back of store and all in back isle. Store shelves are almost bare. Place looks awful. We have a notice up in our building to boycott the store at this time. My arm and wrist are still giving me issues. No one to complain to I asked the attendant doing her nails at front...

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C
5:17 pm UTC
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While not the first time the general manager of my store has had issues with me the most recent date would be Sunday October the 4th 2020. I usually avoid the store when she is present because I never know if she will be polite or not. On Sunday after noon I had to run in real quick and get a few items for my job. I was without a mask as were a few other...

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P
11:59 pm UTC

Dollar General Use of face masks

Before the pandemic I would go to the Dollar General Store at least once a week. For a while employees didn't wear face masks and I stopped going. Then they started wearing them. But now all of the employees without exception, wear their masks below their noses which makes the mask totally useless. So I have stopped going again. My family has also noticed this in the stores they frequent and have stopped going there.
Please do something! Masks and social distancing are the only ways this awful virus will ever go away.

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R
5:17 pm UTC
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The store is the nearest to me but it is always a mess in there!!! Product all over floor from falling off shelves or customers just putting it there!!! We have 3 dollar generals here and of all of them this is the worse!! Sad because this one is the newest!! Have heard a lot of customers complain about it when I'm in there shopping. Also there is carts of...

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M
9:51 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dollar General Truck driver

I got ran off the road and straight down the side driver side of are suv last nite by one of your trucks we got his plate number and dot number and we need to no how to file this he was all over the road do 80 plus in a 35 passed all kinds of cars hit us on railroad tracks and we followed him for 4 mile until he tried running us off the road again so we pulled over and he was gone

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Y
4:06 pm UTC

Dollar General Allowing people in that aren’t wearing masks

If there are signs on the doors saying masks are required, then why are stores allowing people not wearing masks to shop? I think that is crap! You are putting not only your employees at risk, but also your customers. Something needs to be done.

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F
5:15 pm UTC
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I went into the store and bought only food stamps items and then I went in line to pay for it with the food stamp card and I slid the card he rung everything up he says the total the food stamps took was 26.00 and then looks at me and replys amount due 3.22 I then asked what it was that came up not being foos stamps I then ask him could he possibly tell me...

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Dollar General Category
Dollar General is ranked 13 among 103 companies in the Retail Stores category