Flying insect spray
I use the same dollar store in stony point NC. Lately I have noticed that the shelves are not being restocked in a timely manner anymore. I have went to that store almost every single day for the last few weeks trying to get flying insect spray but it has not been there yet. and the aisles are full of product. Its not just at that location either. I have been in some of your stores where I could not even get down the aisles for all the products. I believe there are 2 reasons for this problem. First I do not believe you are paying your employees enough money. Secondly I know that in the past you had some very good workers there and they are now gone. I have seen that there are one or two people working at the store who just seem to be lazy. Its sad because I know how hard it makes it for the others working there to have to try and make up the difference. I think you should really consider giving a raise to the good workers and weed out the ones who just simply do not care about the customers or their position. In fact if you were to do this I would consider working for you myself.
Customer service
Recently in the last months a dollar general opened. I've been in maybe 10-15 different times as it's a convient stop for me. However, upon each visit the customer service I not only witness, but receive as well is awful. The employees are very hateful speaking to customers. I understand people have bad days, but it's different when it's the same upon every visit to the point where I would rather take my business elsewhere even if it means paying more for the product I purchase. Today took the cake though. Not only was the cashier rude at the register and was rushing me out the door before I even completed my purchase, but it was a bit biased that this woman was so friendly with the black lady in front of me and then very rude to me and my child. Highly inappropriate behavior to display in front of children.
Heartland dog foods
I HAD a litter of 7 puppies Great Dane and I lost 4 of my fur babies to this food. And 1 vet bill of $768 to save one.! Not to mention the hours I spent nursing these dogs with a syringe of chicken broth. This was my Danes last litter of puppies and just to think I lost half the litter was devastating to our family we are Huge dog people and this is very disheartening to us
Rude and racist employee
I have been going to this store since it opened. Store is very clean. The staff has always been nice and polite. Until today. There was a young lady (new) asked if I was going to use my ebt card. Ebt card? What made her think I had a ebt card? I replied to her "no, I don't have an ebt card. Why would you assume that? She didn't have an answer and her I...
Read full complaintSanitation
The dollar general store located at the corner of davis park road and linwood av. In gastonia nc does not enforce the employees to wear face masks, nor does the store provide any cleaning wipes for the shopping carts or even have a cleaning program for the shopping carts. I find this to be totally unacceptable during these times and will be filling a complaint with the state health department if this is not resolved.
Read full complaintRude boss or so she thinks she is!!
tonight I went into the dollar general location here in pavilion, ny and have done a lot of business in the store.i got treated like a 4 year old as I went to get rug shampoo and she said I had to stay behind the counter.i said I have poor eye sight and always went to get my own shampoo.she has dark hair and glasses someone must have gave the [censored]some...
Read full complaintUnorganized store, service
I live near store in McDaniels Ky, We are avoiding this store as much as possible. Reasons: Very unorganized, poorly stocked, always out of stuff, long lines at check out, one checker. My wheelchair cant get down isles
One good thing, they recently added some fresh produce.
Please hire enough people to stock & keep organized. Add self check outs.
Stock more milk, juice, ect.
Thanks to your new store in Harned, Ky we go there instead which is about 10 miles away. McDaniels is less than a mile. Thank you,
Regarding visit
On Tuesday, September 8, 2020 at 10:15 a.m. I went to the Dollar General store located on Village Road, Leland, NC 28451. Before I entered the building I put my mask on my face and read the sign on the door that said "Mask Required" with the male and female on the sign with their mask on. The first person I encountered was a vendor close to the front door putting product on the floor. He not only did not have a mask on his face, he did not even have on around his neck. As I walked through the store, I encountered 2 employees with their mask under their necks. I asked one of them, "Aren't you supposed to have your mask over your nose and mouth while there are customers within 6 feet of you"? She just looked at me like I had a third eye in the middle of my forehead and never said a word. I told her I would not shop in a store that would not follow State guidelines and I walked out. I know that it is hard to "make" customers wear a mask but it should be mandatory for employees for their and my protection. It's the law in the state of North Carolina.
I would appreciate your response to this complaint. My name is Alice Bullard. E-mail: [protected]@ec.rr.com.
Masks
Hello ever store down here in Corbin ky, they allow people in stores with no masks on, Oh the sign is at door, but they dont say anything! cuddos to Saves alot stores, they wont let them in,
Read full complaintUndeposited money
I bought a green dot debit card in the Dollar General in Strafford, TX 79084 just to find out that the $50 that I deposited never were deposit and now they don't want to give me my money back and I want a refund I spoke to the manager but I'm not getting anywhere to make things worse the serial number on the receipt it's not the same is there one in the...
Read full complaintNothing on the shelves
So every week there is no dg medicine or actually any kind of medicine on the shelves, the coolers are never stocked. 3 weeks in a row there has been no medicine, I ask and she says that she can go get some that she knows where they are. She works 60 hours a week and still never have the store stocked I was in there today and 3 people said the same thing!!!...
Read full complaintEmployee at cash register
I own a charity company, went into one of you store 9/3/20 around 2:30 at 8105 antoine dr/w gulf bank houston tx 77088, to see if their was some construction paper . There wasn't any soo I proceeded out the store the clerk who was a young man with glasses stopped me and said are you STEALING I need to check your purse, I said excuse me did I hear your right...
Read full complaintClover valley milk
You have taken Pet Milk out of your stores and replaced it with Clover Valley brand. This milk is not good and I have taken back several gallons which is still in date but spoiled. I am going to stop buying at Dollar General and go to Walmart if Pet Milk does not come back into the store. Pet Milk is fresher and tastes alot better. It doesn't spoil as quick...
Read full complaintUnethical behaviour / very rude manager / strange guy going in and out the employee room / no items keyed in for accurate pricing
On 09/03/2020 at approximately 4:40 pm i was shopping at your store at 3104 W Old NC 150 HWY Located in Crouse, NC 28033. I went into the store me and my daughter to buy some coca cola products that were on sale and just a few more items. When walking into the store there was only 1 cashier at 1 of the registers clearly she did'nt have on a mask and I have...
Read full complaintComplaint
Store #07768 in lubbock texas employees as well as all other stores need to be aware they can NOT inforce wearing a mask! Please let them know, employees jobs do not include harrassing customers about having a mask ty!
Read full complaintRules
On Aug 31st, I went to the DG on S. Rock Rd. I realized I left my mask in the car and was walking back when a mask-less couple approached. I finally entered the store to witness at least 6 patrons in line without masks. There is a visible "masks required" sign posted on the door but noone is enforcing this mandate...200, 000 deaths! This is unacceptable and irresponsible.
Read full complaint and 1 commentUnorganized workers!
Our store has been clean and organized until now! I know we are in a pandemic this is not about empty shelves! We are shopping off carts while workers are flirting around the store doing nothing! I had to move a full cart of empty boxes to get my dog food! Every aisle you try to navigate either has a large cart in it or 2 employees. Shooting the breeze! I stood in line waiting my turn only to have a lady walk in the wrong way and boom a girl is there to help her with her return and then not even help people waiting! And never are there more than 1 cashier! The store needs new management and some employees need to be let go of or supervised!
No masks at the ashland store :- (
I was just at the store in Ashland, Virginia on yesterday. There are signs on the door that say you must wear a mask when entering. When I went in the store with my mask on I encountered 5 people including the cashier and NONE of them had on masks. This is not the first time I have gone in and seen customers without a mask nor this cashier. I like shopping at this store because I find good bargains, however, I feel like I am going to have to stop going because I cannot go into places while I am trying to protect them by wearing my mask but no one cares about protecting me. Please get this corrected so I don't have to stop shopping here.
Maskless manager and employees waiting on customers - pandemic
So, in Texas it is a LAW to wear masks in any public place. Just like it is a law that you can't smoke in the store nor drive down the street at 120 mph. It is a law and NOT a choice to wear a face covering of some sort when dealing with the public (customers). So, on August 27th, I go into the store located at FM 741 Forney, Texas and as usual, the...
Read full complaint and 1 commentCustomer service employee - Yolanda
I went to the Dollar Store located at 958 E Rodeo Road in Casa Grande, AZ and was terribly disrespected by your employee Yolanda. I asked her if she could hold a moment while I got a box for my glue gun. There was nobody at the register just me. She didn't offer to help me find a box and rang my purchase. I didn't want to do that just leave everything and...
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It is the same situation here in Addis Louisiana although I know that there is only one associate working the register and trying to stock whenever there are no customers which is hardly ever. It's in my opinion due to cutbacks and underpayment. They are expecting way too much from each individual associate for minimum wage.