Safety concerns
When I go into my DG store it clearly says masks are required but when I go in the employees are wearing them on their chins or not at all and the most of the customers don't even wear them. I have an autoimmune disease and I am very susceptible to getting severe illnesses from COVID. The store is not even following the simplest of guidelines. I will have to shop somewhere else from now on.
Read full complaintTheir trash
They leave their carts sit outside full of boxes and trash for days, The wind blows and that trash blow into my yard and my driveway. I am really tired of cleaning up someone else mess. They never come out of the store and pick up anything. They stand outside and smoke, why cant they pick up there trash. If they dont start cleaning it up going to start complaining to the board of health. I am over this mess
Read full complaintHeartland farms dog food
I had a healthy and happy fur baby fed it crunchy And soft to eat nugget I want to say 8 pound bag an next thing I know the dog died there was no parvo only I can think of is was the dog food...!!! I bought the bag of dog food and! The dog started getting sick about the day after at 8 it started throwing up and wouldn't eat this is Venice 7-Day. The dog passed away today at 11: 30 a.m. I'm devastated
Read full complaintStore appearance
Everytime I go to the Dollar General located on North Main St in Kernersville NC and the Colfax NC store the isles are 100% blocked with incoming stock. It is impossible to look at items due to the majority of isles being blocked. This happens everytime I enter the stores. First of all this is very frustrating and second, it is a fire hazard. If the store caught fire it would be almost impossible to get out due to the isles being blocked. I will be contacting my local fire department to have them follow up with this issue.
Also the store in Kernersville has a sign that mask are required but the employees do not wear mask. When I visited the store today the employee had a mask on but it was under her chin and not covering her mouth or nose.
If customers are required to wear mask then employees should be required.
After today's visit I have decided to NEVER shop at a dollar general again.
Obviously you do not take these complaints seriously because I see multiple complaints posted and nothing changes.
Emily Allen
104 Chestnut Chase Trail
Kernersville NC 27284
Rude employee and dissatisfying customer service
I have a complaint about the Somonauk, IL location. I have a memory disorder and sometimes forget to do things. I, unfortunately, forgot to check to make sure I got all my bags but I called right away when I got home. The associate Betty was very rude and said the next customer must have gotten my items and nothing could be done, said quote' Come on like...
Read full complaint and 1 commentEmployment/termination
So Dollar General hire who they want and terminate who they choose to. The store in Camden, AL has a Manager that admitted in a text group she knew a cashier was stealing but yet kept her in the store and made her a key holder. Why loss provention didn't see that? Gave Joe Lysol and yet she's still there and no one caught that on camera. Pam, Tasha, and...
Read full complaintEmployee treatment of my child
Dollar General 11494 Staunton Tpke, Walker, WV 26180, by WVUP and GO mart, was in the store I have a lot of medical issues I broke candle, apologized, then going up another isle same lady refused to move, candle sticking out, broke basket hit it, Jesus Christ pp; she yelled at my daughter, and said can't you watch it, the candle was sticking out I shoved...
Read full complaintVery very unorganized
First let me say I love dollar general prices and products. I live in a very small town (village) of Dolgeville N.Y. This is also where the store is located . The store gets more crowded each time I go in there and not with people. There are SEVERAL boxes stacked 3-4 high at almost every end cap. I had to move a dolly loaded with boxes to get down an aisle. Other customer's also were annoyed. I work for a company that cares for people with disabilities that can't go into the store . They can't turn a corner because of the boxes . This isn't a one time experience, it gets worse each time . It looks like an unorganized flea market . Someone really needs to please address this . I didn't think off taking photos but I can if you want to see exactly what I'm complaining about.
Clerk not wearing mask
dollar general employee not wear mask
Customer service
This dollar general location is ridiculous. Every single time you arrive at this store 9 times out of 10 a worker, most of the time two, are outside smoking. You go in to try to find the items you need and half the time the shelf is empty. The stock that needs to be placed on the shelves, are always on carts in the middle of the isles. You literally have to...
Read full complaint and 1 commentThe nokomis il store
There is crap everywhere The floors are filthy The staff look like they just crawled out of bed The isles are blocked the shelves are never stocked Total disgrace
Read full complaintEmployees
Employees standing in front of the door smoking. They are not 5 feet away from establishment. Dollar General Eton Georgia. It was an older woman. While also, in this Dollar General no one was at any register up front. They were signing off on vendors, but someone should have been at a register. They also tell everyone at the door to wear a mask but, they themselves have their masks under their noses wearing it that's not the proper way to wear a mask. I work in healthcare I know.
Employee
On 11/8/20 at about 10:20 am, I was shopping in this dollar store. I entered an aisle where said employee was stocking the shelves. I excused myself and as I walked away, she called me an "[censored]." I asked her name, and she snarled, "for what? Who do you think you are?" I reported her to the front cashier and left my items. Employees name might be Lucy, older female.
Read full complaintEmployee
I entered a local Dollar General this morn and while checking out ran into one of the most rude and obnoxious cashiers.. She was asking everyone what were they sad about today? Why? The customer in front of me told her he was concerned about the country and the election and bidens incompetency that he has always displayed in being a leader.. When I got to...
Read full complaint and 2 commentsService I am complaining about
So I shop at the dollar general in bernalillo between 5 to 6 times a week usually in the evening time after I get out of work I know that since covid19 there has been a lot of change in management and a lot of good employees are no longer there or were gone for a period of time I get that covid19 changed a lot of things and I am not sure what went wrong...
Read full complaintA worker named Melba
Just want to start off that I went in to grab a few items. There was an older cashier named Beverley sweet as can be trying to get a balloon aired up for a customer that purchased it, something is wrong with the first one the lady name Melba came over and was very disrespectful towards Beverley.. Melba was worried about a damage being done other than the...
Read full complaintNo service help
I was in your store in medford, oklahoma and couldnt find anyone to help me mr noose was setting in the office ignoring people, so I went to the back to find help (finding an item). Poked my head in the back room and bettie hall was making out with another girl in the back, (wow) what a place you have in medford, so I left and wont be back
Read full complaintManagement
10-30-20 5:19 PM I am filing this complaint regarding an issue that I have with an incident that took place in your Huntsville Mo. Store approximately 30- 45 minutes ago. The incident involved myself, as well as the manager of the store, the employee running the register, and several customers who were standing in line behind me at the time. As I was paying...
Read full complaintEmployees not wearing masks
All of the employees were not wearing there masks. They were literally around there neck but not on their face. This is the second time I've come into that store and have had that problem.
Read full complaintMasks
It is required to have a mask on at your stores but the same employee always has hers below her chin. It is important that everyone wears them as it reduces risk of transmission by 70%. This is the dollar general on brown road in Hephzibah, GA.
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