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Appearance unsafe, unsafe aisles
For years this store is a mess. Merchandise in the aisles. Employees that do not care. The most concerning is elderly shop here and the appearance of the store is unsafe. As you can see by the pictures and other posts it seems to be that all Dollar General stores do not care of their appearance and safety of their stores. You would hope that with all of the complaints that something would be done.
Desired outcome: Clean up the aisles and appearance of the store
store condition is terrible !!!!!!!!!!!!!
general dollar, mobile, al. address 2158, store #10412, is very unorganized.
every time you go in the store there are carts of material to be put on the shelves, hardly anything on the shelves. You can't hardly walk in there.
Desired outcome: vert mcgrew
Customer service
I just left the dollar general at 5814 Belmont Ave Youngstown Oh 44505 around 4:50 on 3/11 and I am beyond appalled by the actions of the lady that claimed to be the manager. While I was there someone called the store and this is what I heard out of her mouth "yes, that's me the one he was talking [censored] to. Call back later when the big manager is here...
Read full review of Dollar GeneralWhy is an employee working all alone at warren/inkster dbn hts mi store
This young woman was all alone in this store trying to wait on customers put up stock and trying to clean up store It seems to me to be a safety issue and well as really OVERWORKING a single employee. this is just right and should be dealt with This isnt the first time This happens all the time t this particular store Im sure the Mich Labor Board would like...
Read full review of Dollar General and 1 commentI’d really appreciate an apology!
I just went into the store listed above and it's a huge chore for me to even walk because I am not mobile the way most people are. I went specifically to buy a pack of cigarettes. I understand that it's protocol to check and require employees to enter in the Driver Liscense number. I used to manage a large chain of grocery stores so I am aware of these...
Entire store
Dollar General store # 17825 Louisville MS. This is my 2nd complaint on the same store. This time pictures to follow. This time fire marshal also contacted as it is a fire hazard, and since NOTHING has been done since my last complaint. My husband who is wheelchair bound can not access any part of this store and when he is along I have to drive 4 miles to...
Poor customer and rude attitude
Friday (3/5/2021) I was at your store in Green Cove Spring FL at 14:33 Store number 02465 Throughout the entire store there are signs posted stating "masks are required" Not one person had a mask on.. Just me and the cashier.. And the cashier's mask was below her nose. Given what is going on in the world with the pandemic I would think this mask wearing...
Read full review of Dollar GeneralRefusal of service
I was just in the DG store, 2555 Orchard Lake Road, Sylvan Lake, Michigan. I was asked by a young man there about a mask. I told him that I am exempt and told him that it was on the sign that masks are required UNLESS wearing one would be harmful. He walked away, I got my products and was at the cashier. There was no one around. I walked through the entire...
Read full review of Dollar Generalservice of disabled
I have made numerous complaints about the boulevard plaza store in Wichita about the treatment of the disabled. also, employees harassing people going to mail letters in the mailbox that sits right in front of your store.
Desired outcome: i would like for someone to personsally call me to discuss this issue as i dont understand technology very well .thank you so much chris akens [protected]
The entire store not accessible. Very unsafe for customers.
Dollar General store # 17825 Louisville MS. This store is not safe for customers. The store has been like this for months... Months! You can not access the shelves for the carts sitting lined in front of them. You attempt to move rolling cart and they are hooked together so you can not move them. Wheelchair access is non active. A wheelchair person can not...
Read full review of Dollar General and 1 commentNot Selling My Pillow Products Now
I am so disappointed to learn you are no longer going to sell My Pillow products. I can only assume that you do not believe in freedom of speech anymore. This is appalling to me because if you disagree with a conservative Christian you just stop serving those of us who are your customers.
Where were you this past summer when people's businesses, cars were being burned to the ground, looted, police officers injured, people KILLED. Trying to blame Mike Lindell for other people's behavior is ridiculous and by the way I thought we were still free to speak in this country even if others don't like what we say! This cancel culture is going to lead to communism taking over our country. It's funny that nothing ever applies to Democrats or liberals but in communism even those people will have no voice.
Sadly I will no longer be able to shop at your stores because I feel I must stand up for at least HALF OF THE CITIZENS IN THIS COUNTRY! Just so you know you are only losing business because the My Pillow company is now making more money than ever thanks to companies like you!
Vicki Martinez
Service
Cashier checked me out. I ask her if it took off my 5$ she said yes and I told her I did not think so, because of total. She said that it did. When I got my receipt, I knew that it had not. She said nothing I could do about it. Its not about the 5$, I have a small business at least a hundred people go in an out daily. I would never allow my employees to...
Read full review of Dollar GeneralCashier
Went by the local dollar general today after a long tiring day. Me being 46 and hurting constantly I dont always have a smile at the end of the day. As I gathered my items and brought them to the counter I was sliding them across the counter under the very small window of plexiglass protection to her when I was extremely belittle by the very rude young female cashier yelling in a very stern manner do I have issues, then in trying to find a complaint dept to email them it was basically non existent had to make a phone call with no resolve yet. This is very unacceptable behavior for a cashier it was terrible experience
Desired outcome: Reprimand
Censorship/Cancel conservative vendors
My family has been devoted to Dollar General for the last 30 years or more. So needless to say I was very saddened by your choice to begin censoring conservative vendor. So of course now my family will no longer shop at the Dollar General until they apologize for supporting censorship and cancel culture. My goal is to inform and continue to grow support all across the Country to cancel Dollar General. Will pray for your lost souls and of course will miss shopping at my favorite store. Thank you for you time.
Desired outcome: Stop Censorship as well as Cancel Mentality!
Personal
Having visited store number 01472, in glen burnie md. I was totally appalled at the lack of customer service as the associates were too busy chatting with one another. The store was filthy and no professionalism was displayed. My thought was to take the customer survey once I got home, however the receipt was hard to read as it needed to be changed. The...
Read full review of Dollar Generalsocial distancing and face mask
we need back the line on the floor for social distancing this is a pandemic and i need my grandbabies and myself to feel safe in your store in California City and please mandate mask wearing before entering the store at all time during this times, each cashier need the six feet distance line down some people have no common sense which makes things hard for others
How about these fearful people stop mandating how the rest of us should behave? If your afraid stay home it really is that simple.
Involvement in politics
I have been informed that your store is now cancelling Mike Lindells products! Why would you insert yourselves in to the crazy world of politics?
Are you not smart enough to figure out that at least 75 million people voted for former President Trump? So with you playing politics I guess I'll play pick a favorite store and DOLLAR GENERAL didn't make the cut!
As of today, consider your store cancelled in the Demmien household!
I have power as well, I'm a consumer, there are many other stores that want my money I will ensure they get my business
Sincerely Linda Demmien
Desired outcome: Stay out of politics
Completely agree, we will cancel Dollar General!
District manager and loss prevention
I was terminated from dg on 12/10/2020 wrongful. I was told by ex district manager it was ok to do the paid out. She left and the new district manager disagreed and got loss prevention involved. I was so upset with his professional skills. I was with company almost 3 years. I was a manager for almost 1 year. I had 14% over sales for the year and worked...
Read full review of Dollar GeneralGift card
I had bought a Dollar General gift card for $50 for my mother-in-law who is 81 years of age. She went there to purchase items with use of her card. The cashier told her she couldn't use the card because it would shut their system down. So she had to got to another town which also had a Dollar General store to use it. What kind of business is this. She i...
Read full review of Dollar GeneralA worker walking a roud store no mask on
I believe his name was jim only guy working today february 13 th 6639 belair rd this is totally forbidded I believe girl called him jim
Read full review of Dollar General
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About Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
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4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.
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Overview of Dollar General complaint handling
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Dollar General contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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Dollar General social media
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The new Dollar General store in Trenton Mo. has so much in the aisles it is hard to get around and along the back wall where all the toilet paper and paper towels are is all lined up with carts of empty boxes where you can't see the prices of anything and if you need anything you have to move the cart or carts out of the way so you can get what you want.