Doesn't care about their employees
When they have good employees that rarely ever call's in, works their hinny's off for very little pay or encouragement. You will the first to have your hours cut to accommodate a new employee. Where's the loyalty for all your years of hard work. This being the reason they can't keep anyone very long! Letting other shifts getting away without completing...
Read full review of Dollar General and 1 commentClosing policies, former employee policies, management-on-a-power-trip
I was literally JUST informed by a very recently former employee (quit due to scheduling conflicts, and I understand the conflicts now) that Dollar General stores are supposed to have TWO (2) staff members on site to close the store for the night. I have encountered MANY instances with the Dollar General store in Batavia, NY, where team member employee...
Read full review of Dollar GeneralManagement
01/31/2021. I was an employee at dollar general on 300 Azalea Road in Mobile, Alabama. I had been working there for about three weeks, less than a month. A customer came in and tried to intimidate me because I wouldn't sell him tobacco without seeing his ID (you know, the law and also the company policy). He came back later and started antagonizing me...
Read full review of Dollar GeneralDigital coupons
Dollar General advertises digital coupons if you have their app on your phone. My roommate downloaded the app months ago and has successfully used it at several locations. Shopped at our local Damascus, Ar store to purchase many things including several with digital coupons. Upon checkout, was informed that location does not accept the coupons as they don't...
Read full review of Dollar GeneralRacism towards the poor
I went into dollar general in castile ny earlier. I grabbed the wrong jacket. I was freezing. Got what I wanted and went to the counter. Cashier was polite. Put my stuff down and said to cashier " man it's cold outside. I'm freezing.! She said yes I feel it here. Then she says she lives in a older farmhouse. Lots of drafts. Cold... Then. She feels like...
Read full review of Dollar GeneralMold in store
I work at Dollar General 10589 St Peter MN. I have mentioned Mold smells in the store and back room. I mentioned it to my Manager and was told good luck. I do not know if the mold is in the ceiling or in the wall between the store and the back room or in the ductwork. Something has to be done. I have had customers complain about it. they have done surveys about it. I have been getting migraines from it. HELP!!
Read full review of Dollar GeneralService, store
You should hire people that know what shampoo and soap is, they always small and look like they just came from a trash bin and all the dirt and dust on items and no room to walk half the time. I suggest hire people that know what there doing and that know how to shower and know how to be nice to people. You make a lot of wrong choice's when you hire people...
Read full review of Dollar General and 1 commentEmployee drug use
Pe PettleKenny Jan 24, 2021 Why do the employees smell like marijuana all the time? Even the managers do. You can watch them smoking weed in there cars in the parking lot. Very unprofessional! Even when wearing a mask it all you can smell at times. If you ask for help from an employee the smell gets even stronger. We the customers don't want to smell that...
Read full review of Dollar GeneralForever pals light up spiky ball for dogs
Please dont sell these toys. These toys have batteries inside the toy. My dog bit into it and all the really small batteries came out. This will hurt or worse harm a pet. If my dog had swallowed these I would be contacting my lawyer not complaining. This is the number on back of these toys [protected]
I beg of you to not sell in your store. I dont want a refund. I want you take off the shelf. I got these at a dollar general in morgantown wv 26505 on earl core rd. You can see the batteries inside. They are not made for animals
Desired outcome: stop selling product harmful to dogs
No service
Oil City, Michigan store no one to check me out at register. Employee in office sitting and on cell phone didn't come to help. When I asked her for help, she said she didn't know where the person on the register was. After several minutes I left without buying the items 10:15am January 21, 2021 Found employee on way out. She was smoking instead of working. No one working in the store.
Read full review of Dollar GeneralService of the employees
They treat their black customers like we are always stealing. I asked an
Employee why was some plugins on clearance and instead of checking or seeing what I was saying they cashier immediately blamed customers for putting the item on the clearance isle. When I explained it was more than one and placed there as if employees did it she still insisted I was wrong and she didn't know what I was talking about. I wasn't trying to get the product but wanted to know what made them clearance items when the app says they were still $11. That's in Copperas Cove, TX. In Killeen, I've witnessed the store manager talk bad to customers and even when she was wrong she still blamed the customers. Claiming they were stealing and made some women not being their bags in the store but it was only black women. I could have went to social media with this but I'd rather see what the company will do first.
Desired outcome: Someone need to have better training or get fired.
Doesn't honor coupon $5 off $25.
I scanned all my items in your app, it applied all the coupons available online including the 5 off $25. The total was me owing $7.08, the subtotal was $25.50 When it was rung up at the register it said I owed $12 something. This happened at two different stores the exact same thing. Both times the managers said there was nothing they could do... Saying the...
Read full review of Dollar GeneralStores are a disaster
The stores in Chickasha are always a disaster. Shelves are bare or completely disorganized and a complete mess!! You can't get through the aisles to even shops because there are carts and boxes up and down most aisles. It's not just once in a while! It is every single time I go in there. Usually employees are outside smoking while nothing is done inside. It's pathetic!!!
Read full review of Dollar GeneralEntire store and manager services
There are several complaints about our local Gibson, Georgia store that need to be looked at, including and not limited to, Manager/Assistant Manager not following guide lines of the COVID-19: Yes they wear mask but they are all wearing them under their noses and a few are not wearing them at all; store is completely filthy (cob webs on lighting fixture...
Read full review of Dollar GeneralNothing stocked! Coolers empty! Employees outside at door smoking! One cashier!
This store needs to close. The coolers are completely empty. Nothing on the shelves yet the carts with the stock on them are parked in the aisles and you can't get around them. The employees smoke at the door so you walk through a smoke cloud to get in. Trust me, I won't be walking through that smoke again because I won't be back. The employees are making a...
Read full review of Dollar GeneralWrongfully accused of theft. Discrimination of character public humiliation. Mental anxiety. Stress
My husband and I both was falsely accused of stealing from the store. When we spend a minimum of 60 dollars each visit to store. The manager called the police having us thrown out of the store in front of people. When we had done absolutely nothing wrong. Had no proof of any wrongdoing on our part at all. It is also the only store in our town to shop. They...
Read full review of Dollar General and 1 commentCustomer service
I went to one of my local Dollar General Stores, Eatonton, GA, Lake Oconee area that I visit and spend anywhere from $50 to $100 every other week or so, and I always wear a mask but tonight I was in my daughters vehicle & she had taken her masks with her, so I was just going to social distance & run in quickly for just a few things, but at the door the...
Read full review of Dollar GeneralEmployee
The Dollar Store in Byron, IL. Upon entering the store, I had a face covering on. However, there was a woman who apparently worked there but 9n shift. She began yelling at me that I didn't have a mask on. The sign on the door clearly said face covering required. She required to remove me face covering and put a mask on. She was loud, rude and the situation...
Read full review of Dollar GeneralEmployee
This isn't the first time I have had problems here at this location.. In the evening hours I have went in to get some things for when my girlfriend comes in to town to visit me and I have had to wait and wait for someone to come to the register to check me out. Well after the 3rd time I went to look for someone and I interrupted this female cashier...
Read full review of Dollar GeneralI want my money
I bought over $150 worth it products at Dollar General and I'll buy what you see there to the place I should earn $50 last week I good for driving back and forth trying to take care of this paid with a debit card and I had to return $30 worth of items should I address 40 miles back down here to 23rd Street Chattanooga how to find out no money on my card and...
Read full review of Dollar GeneralMost discussed complaints
sold damaged dog food againRecent comments about Dollar General company
Poor customer service




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