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Dollar General

www.dollargeneral.com

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1.2 8 Reviews 3849 Complaints
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Dollar General Complaints Page 36 of 193

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H
1:15 pm EST
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Friday (3/5/2021) I was at your store in Green Cove Spring FL at 14:33 Store number 02465 Throughout the entire store there are signs posted stating "masks are required" Not one person had a mask on.. Just me and the cashier.. And the cashier's mask was below her nose. Given what is going on in the world with the pandemic I would think this mask wearing...

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K
3:41 pm EST
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I was just in the DG store, 2555 Orchard Lake Road, Sylvan Lake, Michigan. I was asked by a young man there about a mask. I told him that I am exempt and told him that it was on the sign that masks are required UNLESS wearing one would be harmful. He walked away, I got my products and was at the cashier. There was no one around. I walked through the entire...

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C
8:04 am EDT

Dollar General service of disabled

I have made numerous complaints about the boulevard plaza store in Wichita about the treatment of the disabled. also, employees harassing people going to mail letters in the mailbox that sits right in front of your store.

Desired outcome: i would like for someone to personsally call me to discuss this issue as i dont understand technology very well .thank you so much chris akens [protected]

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K
7:53 pm EST
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Dollar General store # 17825 Louisville MS. This store is not safe for customers. The store has been like this for months... Months! You can not access the shelves for the carts sitting lined in front of them. You attempt to move rolling cart and they are hooked together so you can not move them. Wheelchair access is non active. A wheelchair person can not...

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B
7:29 pm EST
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Dollar General Not Selling My Pillow Products Now

I am so disappointed to learn you are no longer going to sell My Pillow products. I can only assume that you do not believe in freedom of speech anymore. This is appalling to me because if you disagree with a conservative Christian you just stop serving those of us who are your customers.
Where were you this past summer when people's businesses, cars were being burned to the ground, looted, police officers injured, people KILLED. Trying to blame Mike Lindell for other people's behavior is ridiculous and by the way I thought we were still free to speak in this country even if others don't like what we say! This cancel culture is going to lead to communism taking over our country. It's funny that nothing ever applies to Democrats or liberals but in communism even those people will have no voice.
Sadly I will no longer be able to shop at your stores because I feel I must stand up for at least HALF OF THE CITIZENS IN THIS COUNTRY! Just so you know you are only losing business because the My Pillow company is now making more money than ever thanks to companies like you!
Vicki Martinez

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T
11:24 am EST
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Cashier checked me out. I ask her if it took off my 5$ she said yes and I told her I did not think so, because of total. She said that it did. When I got my receipt, I knew that it had not. She said nothing I could do about it. Its not about the 5$, I have a small business at least a hundred people go in an out daily. I would never allow my employees to...

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J
5:37 pm EST

Dollar General Cashier

Went by the local dollar general today after a long tiring day. Me being 46 and hurting constantly I dont always have a smile at the end of the day. As I gathered my items and brought them to the counter I was sliding them across the counter under the very small window of plexiglass protection to her when I was extremely belittle by the very rude young female cashier yelling in a very stern manner do I have issues, then in trying to find a complaint dept to email them it was basically non existent had to make a phone call with no resolve yet. This is very unacceptable behavior for a cashier it was terrible experience

Desired outcome: Reprimand

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1:58 pm EST
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Dollar General Censorship/Cancel conservative vendors

My family has been devoted to Dollar General for the last 30 years or more. So needless to say I was very saddened by your choice to begin censoring conservative vendor. So of course now my family will no longer shop at the Dollar General until they apologize for supporting censorship and cancel culture. My goal is to inform and continue to grow support all across the Country to cancel Dollar General. Will pray for your lost souls and of course will miss shopping at my favorite store. Thank you for you time.

Desired outcome: Stop Censorship as well as Cancel Mentality!

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N
3:58 pm EST
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Having visited store number 01472, in glen burnie md. I was totally appalled at the lack of customer service as the associates were too busy chatting with one another. The store was filthy and no professionalism was displayed. My thought was to take the customer survey once I got home, however the receipt was hard to read as it needed to be changed. The...

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M
3:50 pm EST
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Dollar General social distancing and face mask

we need back the line on the floor for social distancing this is a pandemic and i need my grandbabies and myself to feel safe in your store in California City and please mandate mask wearing before entering the store at all time during this times, each cashier need the six feet distance line down some people have no common sense which makes things hard for others

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Stretchsk
Stretchsk
Fontana Dam, US
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Feb 18, 2021 1:40 pm EST
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How about these fearful people stop mandating how the rest of us should behave? If your afraid stay home it really is that simple.

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L
12:22 pm EST

Dollar General Involvement in politics

I have been informed that your store is now cancelling Mike Lindells products! Why would you insert yourselves in to the crazy world of politics?

Are you not smart enough to figure out that at least 75 million people voted for former President Trump? So with you playing politics I guess I'll play pick a favorite store and DOLLAR GENERAL didn't make the cut!

As of today, consider your store cancelled in the Demmien household!

I have power as well, I'm a consumer, there are many other stores that want my money I will ensure they get my business

Sincerely Linda Demmien

Desired outcome: Stay out of politics

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Stretchsk
Stretchsk
Fontana Dam, US
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Feb 18, 2021 2:00 pm EST
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Completely agree, we will cancel Dollar General!

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M
5:42 am EST
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I was terminated from dg on 12/10/2020 wrongful. I was told by ex district manager it was ok to do the paid out. She left and the new district manager disagreed and got loss prevention involved. I was so upset with his professional skills. I was with company almost 3 years. I was a manager for almost 1 year. I had 14% over sales for the year and worked...

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J
10:47 am EST
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I had bought a Dollar General gift card for $50 for my mother-in-law who is 81 years of age. She went there to purchase items with use of her card. The cashier told her she couldn't use the card because it would shut their system down. So she had to got to another town which also had a Dollar General store to use it. What kind of business is this. She i...

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S
2:25 am EDT
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I believe his name was jim only guy working today february 13 th 6639 belair rd this is totally forbidded I believe girl called him jim

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F
7:33 am EST
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I have been down on my luck after applying for jobs and getting interviews I was finally hired at dollar general... Went to work I walk about 30min there and back well I was there when the store wasn't opened and had to walk back just to come back and open the store with the guy well this night felt off because I closed on day with a girl I never worked...

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D
1:43 am EDT

Dollar General Pop up Food vendors in parking lot

When has a store manager in Farmersville, Tx been given the authority to allow individuals to allow food vendors to have pop-up food vendors in the parking lot?

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S
12:12 am EST
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I have worked for dg for seven months now, and not once have I been late nor have I ever asked time off, deb the manager said two months ago she had plans for me to become a lead soon... Well come to find out she hired a girl that worked there three years ago and automatically she became new lead, that didn't work out, the fuel quit.. Two weeks later deb...

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J
12:03 am EST
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Go to $ general - new cashier (very nice) chatting during checkout. Manager (crystal) comes up watching and showing her what to do - but she had done all right so far. I ask for 2 packs marlboro special select short in gold box (this is how I always ask) the cashier turns around but "manager" is on it and drops them in my bag while cashier checks my license...

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H
5:12 pm EST
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The manager is refusing service to anyone without a mask on. She was already rude before a covid and now even more so just so that you do what she says. I will go 10 miles back to town just to go to walmart-mart just to not have to deal with her yelling and lack of respect towards customers. I have had many people tell me they haven't gone back or just put...

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P
5:19 pm EST
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When they have good employees that rarely ever call's in, works their hinny's off for very little pay or encouragement. You will the first to have your hours cut to accommodate a new employee. Where's the loyalty for all your years of hard work. This being the reason they can't keep anyone very long! Letting other shifts getting away without completing...

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Dollar General is ranked 13 among 124 companies in the Retail Stores category

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