The complaint has been investigated and
resolved to the customer's satisfactionResolved DHL — dhl did not hand deliver package in nyc
resolved to the customer's satisfaction
A box sent to our office to my attention never arrived. The tracking receipt shows "LD LOF" in the signed for area which we are told means that it was left by the front door. Ours is a small building with lots of security and every messenger knows that it is strictly forbidden to leave any packages unattended in front of any office doors. Additionally, there was no reason to leave the box by the door because our office was open for business at 10:13am on the day of the "supposed" delivery. Our request to talk to the actual messenger who delivered the package have gone ignored. We have reason to believe the messenger lost the package and have no clue where it is...