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DHL Express Customer Service Phone, Email, Contacts

DHL Express
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1.8 477 Reviews 461 Complaints
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DHL Express complaints 461

Resolved “Held in Customs for Advance duty payment” Resolved “Delivery and driver lying” Resolved “Order delayed, lies from supplier” Resolved “lack of interest” Resolved “mail did not arrive” Resolved “delivery” Resolved “said signed and delivered online - never...” Resolved “shipment disappeared - no customer service” Resolved “parcel not recieved” Resolved “stolen packages”
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

DHL Express package being declared lost

Package sent by dhl from shenzhen, china to winston salem nc. package signed for as delivered but was not sent to the right address. talked to the delivery man and his supervisor and was told that the delivery man delivered it to 436 and not 426. he explained that he had someone who was walking by sign my wife's name to the receiving document and left the...

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About DHL Express

Screenshot DHL Express
DHL is a global logistics company that provides a wide range of services to businesses and individuals around the world. With a history dating back to 1969, DHL has grown to become one of the largest and most respected logistics companies in the world, with a presence in over 220 countries and territories.

DHL's services include international express delivery, freight forwarding, supply chain management, and e-commerce solutions. The company's express delivery service is particularly well-known, offering fast and reliable delivery of documents and packages to destinations around the world. DHL's freight forwarding services are also highly regarded, providing businesses with customized solutions for moving goods by air, sea, or land.

In addition to its core logistics services, DHL has also developed a range of specialized solutions to meet the needs of specific industries. For example, the company offers healthcare logistics services, which are designed to ensure the safe and efficient transport of medical products and equipment. DHL also provides automotive logistics services, helping car manufacturers and suppliers to manage their supply chains and move vehicles around the world.

DHL is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The company has set ambitious targets to reduce its carbon emissions and is investing in alternative fuel vehicles and renewable energy sources. DHL also works closely with its customers to help them reduce their own carbon footprint through more efficient logistics operations.

Overall, DHL is a trusted and reliable logistics partner for businesses and individuals around the world. With a wide range of services, a global network, and a commitment to sustainability, DHL is well-positioned to meet the evolving needs of its customers in the years ahead.

Overview of DHL Express complaint handling

DHL Express reviews first appeared on Complaints Board on Nov 6, 2006. The latest review DHL Supply Chain: A Customer's Perspective was posted on Mar 27, 2024. The latest complaint Held in Customs for Advance duty payment was resolved on Aug 05, 2021. DHL Express has an average consumer rating of 2 stars from 477 reviews. DHL Express has resolved 94 complaints.
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  1. DHL Express contacts

  2. DHL Express phone numbers
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    100%
    Confidence score
    Australia
    95380
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    43%
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    India
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    100%
    Confidence score
    France
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    100%
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    100%
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    Spain
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    100%
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    100%
    Confidence score
    Thailand
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    More phone numbers
  3. DHL Express emails
  4. DHL Express address
    Heinrich-Brüning-Straße 5, Bonn, 53113, Germany
  5. DHL Express social media
DHL Express Category
DHL Express is related to the Parcel Delivery Services category.

Most discussed DHL Express complaints

DHL service
2
(opinions to this review)
 Bad delivery consign ment number <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>
1
(opinions to this review)
 Outrageous custom duty charge
1
(opinions to this review)
 package being declared lost
1
(opinions to this review)

Recent comments about DHL Express company

Outrageous custom duty charge
1
These DHL staff in lagos are crooks . They just did same thing to me...
 Bad delivery consign ment number [protected]
1
I e dealt with the exact situation for 5 days now. Customer service...
 DHL/ Delivery Express/Tracking # [protected]/From The Brass Bee.
1
Hi Linda. I'm sorry for your issue. Do you have photos or video of...
 My package delivered to wrong address and lost
1
Hi Ms Cogotti. So sorry to hear of your lost parcel. Could it be...
 my parcel were not delivered correctly, unethical behavior
1
xddtr
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