Menu
Write a review
File a complaint
CVS

CVS review: Staff person

B
Author of the review
7:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The staff named Jessica at Store # 3329, 11706 Clifton Bldv, Lakewood, OH 44107 is very inappropriate. She is thin and has very short hair. She charged me for 3 items I didn't purchase. When I took my rcpt back into the store, she apologized to the Mngr, but not to me. When I confronted her about that, she denied it and said she is always kind. (she's not) One month later, while she was on the clock and I was a customer, she told me about her menstrual period, how she doesn't want to have sex w/ me, and how she doesn't like when men spit into her mouth.

Another time, I saw her in the store and said I was looking for a job. She told me to text her and she would tell her friend who was hiring. I texted, but she never texted back. When I saw her next, I asked why she didn't text back. She realized I was calling her out, so she said she won't have a personal conversation while on the clock, but yet she tells me personal things like periods and men spitting in her mouth.

After I called her out, I spoke to the mng and I asked to speak to Jessica at the same time. Jessica refused to come out of the back and threatened to call the police on me.

She is a lunatic and she needs to be fired and kept away from customers!

Desired outcome: She needs to apologize to me AND she needs to be counseled and held accountable for her inability to take responsibility for her poor behavior.

Confidential Information Hidden: This section contains confidential information visible to verified CVS representatives only. If you are affiliated with CVS, please claim your business to access these details.

0 comments
Add a comment

More CVS reviews & complaints

CVS - Missing 90 oxycodone from 150 pill prescription. 95
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - being falsely accused by loss prevention!! 67
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - Customer service 73
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - manager hires four of supervisor's close friends 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all CVS reviews and complaints
  1. CVS Contacts

  2. CVS phone numbers
    Click up if you have successfully reached CVS by calling +1 (401) 770-9237 phone number 1 1 users reported that they have successfully reached CVS by calling +1 (401) 770-9237 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9237 phone number 24 24 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9237 phone number
    Corporate Communications
    Click up if you have successfully reached CVS by calling +1 (401) 770-9811 phone number 3 3 users reported that they have successfully reached CVS by calling +1 (401) 770-9811 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9811 phone number 44 44 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9811 phone number
    Corporate Communications
    Click up if you have successfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (401) 652-0893 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 652-0893 phone number
    Click up if you have successfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 746-7287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 746-7287 phone number
    CVS/pharmacy Customer Services
    Click up if you have successfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (888) 607-4287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (888) 607-4287 phone number
    Customer Care for CVS.com
    Click up if you have successfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (866) 389-2727 phone number Click down if you have unsuccessfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (866) 389-2727 phone number
    MinuteClinic assistance
    Click up if you have successfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 742-7827 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 742-7827 phone number
    Prescription refill for in-store pickup
    More phone numbers
  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 13, 2025
  7. View all CVS contacts
CVS Category
CVS is ranked 2 among 59 companies in the Drug Store category