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Latest Reviews and Complaints

CVS Complaints Page 95 of 168

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K
7:34 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I just went and picked up my medicine from this location tonight and the pharmacist made me feel horrible. I am pregnant and battling really bad nausea all day and so therefore I went and picked up what the doctor prescribed me and she made a horrible face while scanning the medicine and also said well that's not really good for you . To be honest they are...

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S
12:44 pm EST
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I Came into CVS to pick up prescriptions and to buy some nicotine gum for my Teenager. I was led by the cashier to a locked area near the cash register that a customer could see the merchandise, but did not have access to. She asked me if I would like to purchase the CVS brand nicotine gum for $ 5.99. There were 2 boxes of the CVS 2mg 20 pieces gum behind...

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J
8:33 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

At this CVS location at 1324 San Carlos Ave, San Carlos, CA one of the worst experiences of my life occurred. I quickly went in to buy a drink, doing nothing more than briefly walking past the cold cases and scanning for my drink, which I put in hand and bought. 5 minutes later in a very public location around people who know me I was approached by police...

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G
3:58 pm EST

CVS Prescriptions

Because of my drug plan I changed over to CVS Pharmacy last year and have had nothing but one issue after another with the LaFayette CVS Pharmacy! Without listing a page full of issues I will just say they have a VERY poor staff and have little knowledge of their profession. Just today they refused to fill my estrogen prescription that says on the bottle there are 3 remaining refills until 3-30-20. I am scheduled for my yearly check up in March to have my estrogen renewed. I actually had to send CVS Pharmacy a picture of my Estrogen bottle for them to believe that I still had remaining refills. Also, they called me the first of January to ask if they could fill all three of my monthly medications on the same date, which I said yes. They ask what date I wanted and I said the 17th of each month. They said they would have them ready on the 17th. But they did not have any knowledge of this today on the 17th? I changed to Walgreen last summer for one of my monthly medications because CVS started giving me a different med by a different manufacture that was so tiny you could not break it into half as doctor ordered. It was for water retention and high blood pressure and it was not working at all as the medication I had been on for a couple of years! WalGreen refilled the correct medication. I am so VERY fed up with CVS Pharmacy in LaFayette GA! I will be changing drug plans ASAP!

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E
10:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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January 17, 2020 Dear Mr. Larry J. Merlo / CEO My name is Edwin Haynes and my wife name is Elise Rector Haynes. My Email address is [protected]@aol.com. We have been loyal long-time customers of your corporation a long with several family members and friends throughout the states. When I have received your automation service survey. I always take a few...

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P
8:51 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I have had to many complaints about this store, it has to be the worst pharmacy in the CVS company. Each month that I try to fill my Amphetamine Salts scripts that are sent over 3 at a time, from my dr. there is always a reason why they can't fill. Last month they mistakenly discarded the script, for Dec and stated they couldn't fill the next month...

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K
3:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Bad experience from this pharmacist and Christina who was very angry at me telling me to leave when I was already leaving! who went beyond disrespect full to being downright abusive with criminal behavior! Apparently they don't like being complained about! Well, too bad customers have a right to complain about poor customer service! Christina just wanted...

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C
7:58 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

On more than one occasion they continued to refill a deleted blood pressure medicine that was replaced by doctor with a different brand costing us $94.00 in a loss. Have asked them 3 times to delete this medicine and they failed. Had prescriptions picked up and brought home which we could not return for a refund due to policy. You should put seal tape on...

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M
3:18 pm EST
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I just left this same complaint with the customer service agent at the 800 number but want to make sure someone actually sees/hears it. My store is # 1781 in Lynbrook, NY. First let me say this is not a complaint about the store staff who are all very nice and helpful. This has to do with staffing issues at the pharmacy. For the last few months there ha...

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W
10:25 am EST

CVS Filling of prescription

I called your mail order pharmacy because I was supposed to receive my shots today and that pharmacist helper was very rude! I have worked in a pharmacy for my whole life my dad, sister and 4 cousins are pharmacists and my father owned 7 pharmacies. The lady told me that they emailed me 4 times asking for a new prescription and I only got email yesterday that I needed a new prescription which I shouldn't because they just got one in aug. Now I don't have my meds and I need my shots. The lady was condescending and rude. This is not the 1st time with this issue of them not getting my meds and not letting me know until the day before. I will be switching this to walgreens I cannot stand how I am being treated and all the mistakes cvs has made on billing and now not filling my meds. I want a call from someone at cvs about this. [protected]
Wendy griffin

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T
9:07 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

On Monday January 6th, I turned my prescription into the CVS Pharmacy at 11900 Balboa Blvd by my house. I have been going to CVS for years. I turned my prescription for Lyrica and Xtampza in early to give them time to order them. They are both controlled substances. I received a text message on January 10th that both medications will be ready to pick up on...

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C
10:40 am EST
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This review was chosen algorithmically as the most valued customer feedback.

On 1/9/20 I requested a refill from my doctor. My doctor called in the refill to the store listed above. I got a text a few hours later stating it was too soon to fill the refill and that it could be filled on 1/10/20. (The next day) On 1/10/20 I went to the store at approximately 12:00noon to get the prescription. I stood at the counter for 8 minute...

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S
10:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CVS Coupons

I was getting emails, coupons that would save me 30-40% off my purchase. My friend continues to receive the coupons, but I have not received one in over a month ! Why ? I will NOT shop at any store without coupons. I have to watch my budget. I do love the clothing line and I am a cosmetic freak but again, I will not even stop in without a coupon. I will go to other paces with less expensive merchandise. I am not a Walmart fan but I have to go where the price is right ! Thank you

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M
2:49 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Your Pharmacy has a policy of not filling a perscription even one day early for any reason, My perscription is normally filled on the 20th/21st of the Month, Well Christmas week started that day and for those of us heading out of town for the Holidays, that meant we could not get our refill. (this is just corporate bureaucracy). So that forces your...

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B
1:13 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

CVS store #2818 in Boca Raton consistently does not have medication available. Many times I have tried to renew medication only to be told they are out of stock. I tried to refill medication on 1/2/20 and it took four days before they had the stock needed. I tried today to order two medications and again I was told they are out of stock. Although I have...

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S
8:28 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Good morning. I typically do not post negative reviews or comments. However I had an experience last evening at the CVS in Clarksburg WV. I will give you steps leading up to and thru the event. So, please bare with me. First. Lets start with your return policy. 100% satisfaction guarantee on beauty purchases Be 100% happy or receive 100% money back on...

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F
9:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The pharmacy is a joke! Never have anything completed. Unrealistic wait and drive thru times...hear the pharmacist making excuses and belittling her employees in front of myself and others. I will no longer go to this CVS! The pharmacy has been a mess for months! The way the pharmacist acts is very unprofessional and should be reported to the pharmacy...

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K
10:45 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello! Two times within 6 months the pharmacy department at CVS at Rt.146 in Clifton park, NY got my prescription wrong. The count of the pills was completely off. In May of 2019 instead of 60 pills (yea, I know a lot) they gave me 25. It's not just 5 or 10 short, it's like 40 off!. When I called nobody apologized, just said come over we will give you the...

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R
1:49 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

How can you tell when a cashier hates his job? When he is totally rude even when your not. He wore his attitude in his face and how he spoke to me when I was simply trying to say I didn't want to put up all my extra bucks until I had an idea of what I owed and he then stated he could whatever he wanted per the cvs policy. I told him he was being rude but he...

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T
12:37 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

We understand that human rights are fundamental rights and freedoms that all people are entitled to, without regard to race, color. Store #9341 Sonia - Manger My daughter and her cousin entered the store 1/5/2020 in which to buy some pens and paper. The manger Sonia approached her cousin and said "You know your not allowed in this store" in which he...

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