CVS

My mother, who is 77 years old, went to CVS (540 Amsterdam Ave.) to get an appointment for the COVID-19 booster. She was told that appointments were not given at the store, so she was provided with a tel.# to call and set up an appointment.

My mother called the number on 1/31/22 at around 10:30 am and was placed with a Spanish speaking rep as she cannot explain herself well in English. After spending almost an hour on the phone answering questions, she was told that she would be getting the booster for COVID-19 as well as the Flu shot. My mother expressed that she did not call for a flu shot and that she only wanted the booster for the COVID-19 vaccine. The rep told her that she was not giving her an appointment unless she agreed to get a flu shot or provide a certificate from her doctor that she got the flu shot somewhere else and that she was over her time.

My question is this: why is CVS forcing customers to get a flu shot and denying the booster for COVID-19 on that basis? As far as I'm aware this is not mandatory. People have the ability to choose what they want, and CVS does not have the authority to mandate a flu shot in order to get a COVID-19 booster.

October 2021 ATENA transferred me to CVS

My Rx was filled every 30 days and received all at one time

At CVS Bel Air, MD, my Rx was not being filled on a 30 day timeline but whenever, so I transferred to CVS at Greenbrier in Bel Air, MD They too were rude and never the same persons

I went 3 months no diabetes meds I month without my heart medication

My name is Joyce Bynum.

Phone # [protected]

CVS is charging $5.00 to my Visa account monthly.

I have never charged just $5.00 at CVS.

Why are you doing this?

I have been a customer of CVS/Caremark for over 40 years. I was never informed that there was a $17,000. maximum. Having had 5 surgeries due to nasal polyps, my doctor prescribed Dupixient. On May 28th, 2021, I called Caremark and was informed that there is no co-pay for this medication. Never was I informed that Caremark was paying the price for this prescription and was being taken out of the $17,000. In all the years of dealing with CVS/Caremark this came as a shock to both me and my wife On January 27, 2002,I was informed that after the next order of Dupixent we ill have no money left of the $17,00 Now as a result of your negligence of not informing me of this important information, we will eventually be out of prescription funds until September. We must rely on various discount cards before placing orders with your company. I will never be able to use Dupixent, which was an invaluable medication, to my condition. Information of this type should be revealed to your customer before an event of this happens, not afterward. My wife and I are anxious being seniors and must rely on various medications which we must take the time to look for lower prices.

The CVS. Pharmacy in the target store has an extremely rude assistant to the pharmacist
When asked today when they would be getting the federal shipment of N95 masks, he replied" we don't carry masks" and walked away!
No excuse for this and many people have had the same experience trying to get questions answered

We dropped our disposable camera to be developed (#384868) and they said they can't find it to take it up with Kodak. I called several times to talk to the Manager (Heather, I believe is her name (and she hung up on me several times)

There is only one shopping cart in the CVS in the East Haven CT store that is the corner of Main and Forbes street People have walked out of the store because of this People are taking them home so is there a deterant to prevent this I am a steady customer of this store and enjoy going there. The people are very nice so it is a pleasure to shop there but when there is no cart to shop with it is not as pleasant Thank you

The pharmacy cashier purposely did not give me all of my receipt. The part that contains store coupons built up from purchases over time and other information. I called her out and she quickly balled the receipt up and mumbled something. This appears to be a new clerk.

Store location
5603 Baltimore National Pike Baltimore MD 21228

Reg #14 trn 8352, cshr#1112565, str 4079
Helped by AyodeJI
12:38 pm

If I find that my cc card info was stolen/used
in anyway from this clerk I will press charges. Please check into.

I am disabled denied my pain meds. Was told they will call the d.E.A. On me. Was called a doctor n pill shopper. Even when i lost my right hand n serveal fingers i was told go to another cvs and don't come back. I went to 8 cvs n all denied me. I have nerve damage that causes pain in my back down my legs to my feet. I fracurted my sholder 3 x and it never healed right.

At your CVS pharmacy at Bolsa Chica and Warner, Huntington Beach, CA you do not have enough staff at the front of the store. One employee handling the cashier when there are five people waiting is not enough, especially if a customer has multiple coupons. It creates anger amongst the waiting customers and this is just not fair. Why should the customers start bickering and taking it out on other customers when it is CVS fault that they do not employee enough staff. You can blame the Covid pandemic for causing long wait times at this pharmacy, however you cannot blame the pandemic for poor store management of not employing enough staff.