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Conn's Customer Care Service

Conn's HomePlus

3295 College St
Beaumont
Texas
United States - 77701

Customer Support Phone Numbers

Additional Contact Information

Billing Address
PO Box 815867
Dallas, Texas 75234-5867
kathryn.trahan@conns.com
 

Conn's Complaints & Reviews

Conn's / samsung washer and dryer defective

To
tony salinas on May 23, 2017
a bough a washing and dryer front loader, less than a moth, the washing machine it take at least 3 time to do it job and the dryer take 3 time to completely dry even in it high settings, read the instructions, call the service department they don't have time this moment to come and take...

Conn's / purchase and delivery

Ms
Ms. Chandra on May 23, 2017
Conns has been sending me preapproved letters for 2 years. I went in to purchase an appliance after mine qent out and it has been rhe worst experience ever. #1-first delivery day the appliance had so many nicks and dings to it was unreal. Not only that, the prong on the plug wouldn't plug in...

Conn's / furniture

Sa
Sandra Freemount on May 20, 2017
My name is Sandra my husband, &I bought a freezer, dinette set, computer we put in the order the 1St week in March the salesman delivered the computer to our house but we had to wait a whole month1/2 for the dinette set &freezer then upon the delivery the table was scratch and the delivery...

Conn's / customer service

He
Heather hickman on Apr 19, 2017
I purchased a bedroom suit at the greenville sc store on march 18 however the dresser and mirror was not in stock all other furniture was delivered however the dresser was placed on a completely separate loan that bears interest just because it wasnt in stock so im paying extra because...

Conn's / my sofa and loveseat I am trying to replace

Be
Becky Pickering on Apr 17, 2017
PLEASE pull up my account - Rebecca Pickering, 2626 Kimberly Drive, Garland, TX 75040 Phone: 214-505-3422 I have been waiting on a repair for quite sometime. I was advised at the end of March the replacements were no longer available and was told to go to the store at my convenience and choose...

Conn's / accounts receivable

Jj
JJ5306 on Feb 3, 2017
Have purchased at least $35k of merchandise form this store for me and my children and grandchildren. Have never been late. I overpaid an account that I was paying off by $127.93 and they wouldn't send me my money back, they applied it to other accounts instead. I was pissed but I accepted...

Conn's / washer

Ra
Rachel0505 on Jan 12, 2017
I has purchased a washer last year since having the washing it has broke 5 times. for the same reason . Conn's refuse to replace my washer but no one at Conn's wants to help me I have called customer service many times to have my washer replace it's always the same issue the mother board ...

Conn's / pillows

Su
susan wilhelm on Dec 21, 2016
We purchase some pillows along with mattress set and a couch when we got home we notice that the pillows $200 worth were not what we purchase and called the store they told us they have a no return policy on bedding even tho they were still in the box and never opened but they would talk...

Conn's / problems with multiple products

Kf
K. Frasier on Dec 8, 2016
I opened an account at Conns about 2 years ago now. I initially purchased a stove and a chest freezer. The freezer has been working fine, but the first time I tried to use the oven it would not come on. I called service, and it was repaired; the digital control panel had to be replaced...

Conn's / billing services

Br
Brenda Lerma on Nov 29, 2016
I had 3 accounts with Conns and just recently found out that my accounts were all mixed up and payments that I was giving were not properly applied which caused one of my accounts to become delinquent and my credit score dropped because of it. The accounts were apparently fixed and applied...

Conns / yes money

Ro
Robertkatz on Sep 19, 2016
Also be sure to check out their minds little locations because every story has diferent merchandise and I agree with Jared it's an Awesome little loop hole it does not effect your credit their are other companies and businesses that provide similar offers but nothing can compete with...

Conns / yes money

Ja
JaredrobisonPVHS1986 on Sep 19, 2016
My brother in law had told me about ab awesome way to get money that won't effect your credit if you don't follow up with your monthly payments and even if f your credit isn't that great your still eligible from r up to 5, 000$ within that day . I thought I was being scammed by him when he...

Conns - Parts / Service Dept / frigidaire upright freezer

74
74TimR on Aug 29, 2016
Bought this freezer new May 15 with Conns Extended service plan. Did not place it in service to the end of July. It would not work. Called into the service center and they could not schedule a date for service for 2 weeks out. The day that they were to get here they called to say that they...

Conn's Credit Corporation / air conditioner

Ro
rodney66 on Jul 16, 2016
On 07/13/2016 I went to the Conns store in Conroe Tx to get air conditioner on credit but when I got home with the air conditioner it was to big for my window so on 07/14/2016 .I went back to the store to return for a smaller one for exchange and they would not exchange so I just left the...

Conn's / samsung washer and dryer dv508600e (g)*

Tb
Tbaltimore on Jul 4, 2016
I purchased a Samsung washer and dryer from Conns on 6/25/16, and the Dryer stopped working on 7/1/16. I called the Conns Tech out, and he came on 7/2/16 when he looked at the dryer he stated that the electronic boards in it had burned out and will need to be replaced, and could take a...

Conns / financial services

Je
jeff2016 on Apr 29, 2016
I purchased a couple of items through Conns Home Plus and since has been a nightmare. I fell behind midway through the loan and had contacted them for additional help which they refused. After they refused on an average I have been getting 7 to 8 calls a day including weekends and many are...

Conn's / hudson dinning chairs and management

Re
Reviewer83230 on Nov 12, 2015
Bought furniture six months ago, poorly assembled as I sat down the chair started to calapse with me in it. I followed the proper channels and even went to the store with my Hudson dinning chairs to exchange or receive credit since I'm still paying on them. Manager "Michael" wa...

Conns / collection

Ba
Bailey on Sep 29, 2015
Harassing me even when i am taking keymo i got real sick cant pay for my stuff but it is almost paid off my ice box i had to get fix they said warranty is gone plus my lawn mower warranty gone never tried to call me to help i am on ssi now i got sick can't pay they call me 10 time a...

Conn's / delivery service damaged the kitchen walls and tile with a refrigerator.

Re
Reviewer96572 on Sep 23, 2015
date of incident 9/23/2015 The delivery drivers damaged my wall and cracked my kitchen floor tile. The Plano, tx General Manager Jeffrey Jones has no level of customer service. I now have no refrigerator, a damaged home and have had at least 5 accounts. I am requesting the company repair...

Conn's Appliances / leather sectional

Re
Reviewer95857 on Sep 21, 2015
Conn's is a total rip off, you by one thing, they deliver another. you see I brought a leather sectional or I thought it was leather from Conn's alone with the insurance to cover any damages if anything happen to the sectional, unfortunately the sectional began to peel, when I...

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