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Conn's Customer Care Service

Conn's HomePlus

3295 College St
United States - 77701

Customer Support Phone Numbers

+1 409 835 5649 0 0
+1 409 832 1637 0 0
Additional Contact Information

Billing Address
PO Box 815867
Dallas, Texas 75234-5867

Conn's Complaints & Reviews

Conn's / Refrigerator stainless steel samsung

Gloria laguna on Oct 17, 2017
Ive been having issue after issue w this fridge since summer ive had food losses took yaw so long to come and service it didnt even get fixed first time had to wait again for someone to come out again more foid loss struggled to feed my kids im a single mother disabled sick im recently...

Conn's / lg dryer

AW13 on Oct 11, 2017
In early January 2017 I bought a brand new top of the line LG washer/dryer combo from Conns located on FM 1960 (near Willowbrook Mall) in Houston, TX. On September 3rd the dryer stopped working. The interior light would come on, however the control panel was completely dead. It took until...

Conn's / Harrassment

Donna Moyer on Aug 30, 2017
I had extra money and decided to finally pay off my account in full. I was on the phone with a specialist and she was giving advice what to do, and after that she had to close my account, which was never done!! Since then I have been getting tons of email and calls saying I had to pay...

Conn's / customer service/repair service/warranty service

KScrimpsher on Aug 17, 2017
DO NOT BUY FROM CONN'S!!! Conn's was great at taking my money and delivering the Maytag Washer and Dryer that cost me $3, 700.00 (including $400.00 each for service contract). I purchased around July 6th, 2017 and by end of July, 2017 Dryer stopped working. Called to make appointment for warranty...

Conn's Appliances / sales of refrigerator & improper installation

auntPP on Jul 30, 2017
Purchased LG side by side refrigerator 07/20/17; delivered 07/22/17 I measured sides at store (it will fit). Unbeknownst to me (& salesmen) there was a 'hidden' 13" plate & wire housing on the TOP of refrigerator at the back edge (increasing height 1/2") - at the time of installation, I am...

Conn's / refrigerator warranty

AlexMunoz on Jul 24, 2017
My refrigerator broke on Saturday July 15th.. Monday morning i called in a service request. Tuesday, a service guy showed up and said the control board went out and he should have it replaced by friday.. Friday came and i didn't recieve a call so after lunch i called to see what time they...

Conn's / 43" smart tv by tcl

ann0728 on Jul 19, 2017
I purchased a smart tv from Conns last Semptember. The T.V. is still under warranty and has not worked for a couple of weeks. I've called the service department several times to only be told they ordered a part for the t.V. know one has ever came out and even looked at the t.V.. I know one...

Conn's / upright freezer

Shakie on Jun 27, 2017
Purchase and paid off still under warranty and call you to service came out did nothing! Call again two weeks later because the same problem and more is happening and there is no sooner date to come besides July 4th with a leaking freezer and it's beeping and the freezer has about...

Conns Appliances / a stove and a bluray player

a concerned payer on Jun 20, 2017
i made a purchase about a year ago and lord knows i will never purchase anything else and will advise anyone i come across not to either i got an email saying if i dodnt pay 6 hundred some odds cents by the end of june that my purchase amount will be 1632 dollars i believe for a 700.00...

Conn's / samsung washer and dryer defective

tony salinas on May 23, 2017
a bough a washing and dryer front loader, less than a moth, the washing machine it take at least 3 time to do it job and the dryer take 3 time to completely dry even in it high settings, read the instructions, call the service department they don't have time this moment to come and take...

Conn's / purchase and delivery

Ms. Chandra on May 23, 2017
Conns has been sending me preapproved letters for 2 years. I went in to purchase an appliance after mine qent out and it has been rhe worst experience ever. #1-first delivery day the appliance had so many nicks and dings to it was unreal. Not only that, the prong on the plug wouldn't plug in...

Conn's / furniture

Sandra Freemount on May 20, 2017
My name is Sandra my husband, &I bought a freezer, dinette set, computer we put in the order the 1St week in March the salesman delivered the computer to our house but we had to wait a whole month1/2 for the dinette set &freezer then upon the delivery the table was scratch and the delivery...

Conn's / customer service

Heather hickman on Apr 19, 2017
I purchased a bedroom suit at the greenville sc store on march 18 however the dresser and mirror was not in stock all other furniture was delivered however the dresser was placed on a completely separate loan that bears interest just because it wasnt in stock so im paying extra because...

Conn's / my sofa and loveseat I am trying to replace

Becky Pickering on Apr 17, 2017
PLEASE pull up my account - Rebecca Pickering, 2626 Kimberly Drive, Garland, TX 75040 Phone: 214-505-3422 I have been waiting on a repair for quite sometime. I was advised at the end of March the replacements were no longer available and was told to go to the store at my convenience and choose...

Conn's / accounts receivable

JJ5306 on Feb 3, 2017
Have purchased at least $35k of merchandise form this store for me and my children and grandchildren. Have never been late. I overpaid an account that I was paying off by $127.93 and they wouldn't send me my money back, they applied it to other accounts instead. I was pissed but I accepted...

Conn's / washer

Rachel0505 on Jan 12, 2017
I has purchased a washer last year since having the washing it has broke 5 times. for the same reason . Conn's refuse to replace my washer but no one at Conn's wants to help me I have called customer service many times to have my washer replace it's always the same issue the mother board ...

Conn's / pillows

susan wilhelm on Dec 21, 2016
We purchase some pillows along with mattress set and a couch when we got home we notice that the pillows $200 worth were not what we purchase and called the store they told us they have a no return policy on bedding even tho they were still in the box and never opened but they would talk...

Conn's / problems with multiple products

K. Frasier on Dec 8, 2016
I opened an account at Conns about 2 years ago now. I initially purchased a stove and a chest freezer. The freezer has been working fine, but the first time I tried to use the oven it would not come on. I called service, and it was repaired; the digital control panel had to be replaced...

Conn's / billing services

Brenda Lerma on Nov 29, 2016
I had 3 accounts with Conns and just recently found out that my accounts were all mixed up and payments that I was giving were not properly applied which caused one of my accounts to become delinquent and my credit score dropped because of it. The accounts were apparently fixed and applied...

Conns / yes money

Robertkatz on Sep 19, 2016
Also be sure to check out their minds little locations because every story has diferent merchandise and I agree with Jared it's an Awesome little loop hole it does not effect your credit their are other companies and businesses that provide similar offers but nothing can compete with...

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