SUBMIT A COMPLAINT

Beko Customer Care Service

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Complaints60
Pending0
Resolved0

Arçelik Pazarlama A.Ş.

Karaağaç Caddesi № 2-6, Sütlüce
İstanbul
England, Hertfordshire
Turkey - 34445

Customer Support Phone Numbers

444 0888(Turkey) 2 0
20303(Italy) 1 0
8800 200 2356(Russia) 2 0
16165(Egypt) 3 0
+1 888 352 2356(United States) 3 0
+44 333 207 9710(United Kingdom) 2 2
+353 18 623 411(Ireland) 2 0
+61 130 028 2356(Australia) 2 0
+64 800 692 356(New Zealand) 1 0
+43 810 530 000(Austria) 1 0
+420 800 350 333(Czech Republic) 1 0
+33 806 802 992(France) 1 1
+49 610 2868 6891(Germany & Switzerland) 1 0
+48 222 501 414(Poland) 1 0
+86 400 828 5353(China) 1 0
+66 20 442 356(Thailand) 1 0
+54 810 333 2356(Argentina) 2 0
United Kingdom
1 Greenhill Crescent, Watford, Herts, WD18 8QU, UK

Ireland
Unit 16 The Hub Logistics Park, Bracetown, Clonee Co.Meath, Ireland

Australia
55 Blanck Street, Ormeau, QLD 4208
 
New Zealand
Trends Centre, Ground Floor, 49 Main Highway, Ellerslie, Auckland 1051

Austria
Pfarrgasse 77, 1230 Wien

France
62 rue d'Alsace, 92 583 Clichy Cedex

Germany
Thomas-Edison-Platz 3, D-63263 Neu-Isenburg

Italy
Viale del Ghisallo, 20, 20151 Milano

Poland
ul. Puławska 366, 02-819 Warsaw
Plus

Beko Complaints & Reviews

Beko / beko washing machine

Ke
Sep 28, 2019

Beko Beko model no - wmp541w Serial no - [protected] we have always used beko with no issues at all but this time we have had a major problem we set washer away and was 15 mins into cycle and heard a wierd noise I went to check and soon as I opened our door to utility room the washing machine...

Beko / beko fridge freezer

Na
Sep 25, 2019

bought the fridge frezzer in july 2018 and as soon as it arrived I had to have beko out to replace the frezzer door seal as it was not closing properly. now the frezzer is doing the same again and not sealing propery and letting air in and coursing ice to build up around the door. also the...

Beko / refrigerator no frost unit issue

Mu
Sep 18, 2019

Beko We have purchased our Refrigerator from less than 4 years and we a got an issue recently with the No frost unit which needs to be changed but unfortunately the customer service needs to get us paid and also the issue will be fixed within 5 working days which is not fair at all as how we...

Beko / induction hob

Re
Sep 09, 2019

Appalling customer service and a complete lack of taking any responsibilty. We had our induction hob fitted just over 2 weeks ago and have noticed it is cracked towards the back. We have the Beko standard warranty and at the time of registering this we were sold the extended...

Beko / beko turkey, izmir bornova manavkuyu certified repairs service branch

Bu
Aug 07, 2019

I am writing to you to raise an issue about: Electrical Product Manufacturer The issue that I have experienced was: Yesterday a beko certified service guy came and ruined my day. I am also sick of calling repairsmen because of the low quality of the dishwasher i bought 4 yrs ago; engine wa...

Beko / refrigerator

Ne
Jul 30, 2019

Hi, We had bought a mini bar from your Egypt shop since end of June and on the very first day it proved to be defected. By contacting your retailer they sent a technician who made a report about the fridge and it stated that it was a defected piece. That took place since the begining of...

Beko / refrigerator (cn161230dx)

Kh
Jul 24, 2019

I bought BEKO refrigerator Model (CN161230DX) since one year and three months and it's out of service before three days. and after detection by the local agent in my country (Jordan) which have done today he told me that the electrical board for the compressor is damaged and should install...

Beko / ac split unit

Ma
Jun 21, 2019

We bought 2 ac splits units from Beko on April 2019. We did not use the units since installed because the weather was cold. We started using the new system last Saturday for the first time. One unit started to leak water . We contact the service to come to check it out . It schedule to...

Beko / dish washer machine

Sg
Aug 08, 2018

Dear there I have dish washer machine from beko, serial Number [protected] and this year I had an issue with the machine and asked the company to visit and replace the part ( very small part in the drawer ) since a month we are trying with them and until now nothing has been done, the...

Beko / Failure to honor warranty/Unprofessional and unethical behavior in Beko Service Center for Senegal

Ji
Aug 07, 2018

We bought a Beko 445E33X refrigerator in Dakar, Senegal on June 26, 2018 from CB Suarl. Invoice # [protected]. It has a 12-month warranty. It was delivered to our home on July 16, 2018. It worked for 2 1/2 weeks, then failed to cool. We contacted the store we purchased from, who in turn...

Beko / refrigerator

Ha
Jul 06, 2018

Dear SirMadame, I had a problem with my refrigerator on 25 June 2018. The refrigerator is till in the guarantee. I called your customer service on 26 June asking for maintenance and they promised that someone will call me within 72 hours. On Thursday 28 June, I called the customer service...

Beko / washing machine

Iz
Jul 06, 2018

The product is good except the service center..almost 2 months ng mabagal feedback sa knila kung gagwin pa washing machine o hindi na.mali mali pa ang dala na gamit tapos ang bilis nila makasingil ng service charge...sa Product rate ko 7, sa service center 1 only...kya bago magisip bumili consider also ang service center n gagawa...dhil pede kau maabala

Beko / oven brackets

Kb
May 18, 2018

Beko Dear Sir/Madam, I have recently purchased a Beko Oven from Currys. even after 2 weeks after the oven arriving I cannot use it, as the tray brackets inside the oven are not evenly placed so when the tray is placed inside the oven its not staright hence the oven cannot be used. A company...

Beko Washing Machine / deplorable repair service & customer service

Ia
May 02, 2018

Beko Washing Machine WM74165W: Deplorable Repair Service 23 month old washing machine drum stopped rotating and unable to do washing, 12 Jan 18 reported to Beko. 18 Jan 18 Beko engineer declares failed motor., would fix within 7 days. 6 Feb 18 engineer replaces motor and declares it fixed...

Beko / customer service number

Ke
Mar 06, 2018

Hi, I'm from malaysia, penang. All your customer services line either no one answer the call or not working anymore... My tenant's washing machine not working anymore... Need to fix it... But couldn't contact anyone. It's really getting annoying... It's still under warranty... So what, Beko...

Beko / beko washing machine

Jo
Feb 25, 2018

I am a tenant who received an brand new beko washing machine to replace an old zanussi machine. I was thrilled to receive a beko one as I know so many people who have them and they have all been really pleased with them. However! After just one week of having the machine I opened the door...

Beko / washer dryer.

Jo
Dec 08, 2017

We have had this machine about 18 months(still under warranty) during this time we have had this repaired on 3 separate occations.the machine spins when it feels like it and we do not use the dryer at all because it discolours the clothes and takes forever to dry.it is the most expensive...

Beko / beko fridge

Mo
Nov 22, 2017

I have bout a fridge it still in waranty I have poroblem in the freezer its weak and the food is melting state all the time iam trying to call the beko egypt since 15-11-2017 every time they promise to call me and nothing happen iam very angry i dont know what to do my phone is [protected] From...

Beko Egypt / post_brought service

Ha
Oct 29, 2017

I brought a deep freezer since about two years, about two months ago, it not cooling will I call the service, they send someone to check, these in two days, he advised to take to service station, they took it in 5 days, then start the problem, they stopped calling me, I call them every...

Beko / beko did not honour the warranty when almost reach expired

Se
Oct 13, 2017

Certificate No : WMN-14-12-1167 Serial No : [protected] Purchase date : 24 Dec 2014 Expired date : 24 Dec 2017 On 11 Oct 17 my Washing Machine cannot be draining. The service guy Jacky came and said due to cockroach bite the board? I cannot accept their explanation. To me Beko just do not...

Beko / beko frigidaire

Fa
Oct 03, 2017

Dear sirs My complain against Beko Jordan I have Beko frgidare last April 2017 we call to repair it they change motor and charge 120 jd again in July they change motor and in September 16 as cooling not good and they visit us 3 times within 1 week to decide there is internal leakgae (most...

Beko / tumble dryer

Na
Sep 11, 2017

Beko My tumble dryer has cause damage and could of kill me and my kids. I put the tumble dryer on and after 5 mins my son went in the kitchen and said mum smoke is coming out of the plugs. I run to turn electric off. I pulled out the tumble dryer and the plug was burning hit and burn and so wa...

Beko / deep freeze/ power alram

Ah
Aug 29, 2017

I create a ticket for the new deep freeze power alarm appeared on front screen, and one of beko technician visit my home with new "board" to be replaced to cover this issue but he confirm that new "board" not working and he wait to arrange another visit with new board and after one week no...

Beko / fridge freezer poor or non service

Be
Aug 14, 2017

My Fridge freezer became faulty on 9 Aug 2017. I reported it to BEKO service on the 17th August via the shop where I bought it. They assured me that the "Engineer" will be at my house within 48hrs. Alas nothing as yet not even a call to inform me of the delay. Because I am unable to attain...

Beko / [protected]

Es
Jul 25, 2017

Dear Sir, I am live in Egypt and had bought BEKO mini bar 120L in 2 July 2017 (ser#:[protected] ... prod#: [protected]...prod code: TSE12340 S...Model: S54121...Class : T ... Type: I ) I have not received the egg tray, called BEKO Egypt several times and told them that I did not found...

Beko / beko fridge freezer serial number [protected]

Da
Jul 15, 2017

My Beko Fridge Freezer stopped working on 28/06/17. I rang to report the problem and arranged a engineer visit to see what the problem was as it's still under warranty. Having lost approximately £150 of fridge/freezer contents I awaited the engineer visit. The engineer visited on 04/07/17 and...

Beko / customers service

Ja
Jul 14, 2017

I'm from Jordan, I bought washing machine from week ago, but no one from your company in Jordan come to set it, and I tried several times to call them but no answer. However the other trademarks take 2 days to set their washing machine in the client home. What I can do, all clothes still on...

Beko / refrigerator

As
Jul 07, 2017

I have Refrigerator from 2008 as product very nice but i have problem from 2015 in the electronic part no one from beko egypt fixed yet i bought samsung one coz the dealer here very bad i send the Refrigerator to normal shop here he discover which part want repace it i called service...

Beko / refrigerator model gne13260x

Ra
Jun 20, 2017

Beko Dear Beko, I bought the previously mentioned model of a refrigerator from Cairo Egypt on the 10th of August 2016, on the 10th of June 2017 it stopped working completely without any obvious reason. I contacted Beko Egypt next day on their hotline 16165, they registered my request and next...

Beko / washing machine repair

Tr
Jun 14, 2017

I bought my beko model wm74165w on the 4 January 2017 and 5 months later the door exploded shattering glass around the kitchen.I rang beko on the day it happened 29May and they arranged an engineer to come on the Friday 2 June.the next day a phone call to say can't come will come on Monday...

Beko Egypt / Deep freezer

Ho
May 16, 2017

Beko EgyptIt has been along time as we submit a complain and steel no Spair parts avaliable in country. Also my deep freezer still at granty but it is stop Wark due to need a new compressire. I'm appreciate your support in order to get it fast or get me a new one Serial No. [protected] Complain No...

Beko / Bali - refridgerator - gne v321apx

Ti
Apr 06, 2017

Beko We bought our American fridge Freezer in May 2014, about 3 months ago we started noticing the front of the freezer section under the water dispenser bubbling up. It has now spread across the sides, photos attached. You state the product is a quality appliance which should give us many year...

Beko / Washing machine

Sh
Apr 05, 2017

I have a 10 month old Beko washing machine model no. WMB91233LW It has stopped working it is still within the years warranty and they are unable to get a service engineer out for 10 days although their website claims Beko will endeavour to ensure: Your engineer will be with you within 48...

Beko / Poor customer service

Co
Mar 05, 2017

My Beko washing machine has an internal smell in the drum. Contacted customer service 4 times, engineer came 4 times, tried all methods to remove the smell with different industrial cleaners, cleaned filtered after being told only solution was to get a new machine I was later told beko...

Beko / Cash back offer

Bi
Mar 03, 2017

Beko I purchased a Beko American Fridge freezer in September 2016, this was with cash back offer of £200, I have tried contacting Beko on numerous occasions at least 6 by email, asking Beko to confirm when & where the cash back refund is, I have checked & re checked my bank statement -PayPal- credit...

Beko / Washing machine

Nn
Feb 09, 2017

Model: WMB 751441 LA From very early on our Beko washing machine had problems. Small at first (like the clothes not spinning as dry as you would want) then progressing to worse over time. We alerted Beko of the issues and we had their serviceman over many times to replace various part...

Beko / Fault washing machine

Te
Feb 09, 2017

Beko Beco customer service refuse fix or exchange my faulty waching machine bough from Tesco direct. I have reported that I need an engineer on 31/1/2017 still waiting of faulty nearly cost the fire after finishing washing smoke came out. I am not happy with customer servise they not helpful...

Beko / Beko washing machine

Re
Feb 06, 2017

very disappointed with Beko, our washing machine which broke down just after the 2 yr warranty ran out so called technician only to be advised that the motor is gone and i need to purchase another motor..my warranty ran out Oct and this is ridiculous that a washing machines motor is only...

Beko / Dishwasher

Kp
Jan 25, 2017

Never buy a beko product !!! I will never again... Beko has shown to be an abominable company. So many complaints in the same vain... Customer service, technical support, engineers not to mention replacing faulty products! Beko you are a fake and you lie! Telling retailers we turn...

Beko / Fault on new induction hob

Ja
Nov 07, 2016

I purchased a Beko Induction hob on 22nd August 2016 from Currys in Aintree, Liverpool. Due to kitchen renovation the hob was not taken out of the box nor fitted until 22nd October 2016. After reading the manual and trying the hob for the first time I noticed that the font left hand ring...