Complete Savings / Complete Save
reviews and complaints

Taking money from my account sometimes twice a month! Without signing to this. Hsbc cant do nothing so because of this scammers i have to change my bank account! Dont have an account number sent all the details by email to delete my recurring payment and keep saying cant find me . But they can take the money! Really can no one do something about this? Is impossible to steal from people like that. ! Never signed for this dont have any agreement or account number on any email i have so where did you came from? Stealing card details and get away with this?!? How is this possible in the Uk of 2021 where all the time you are verified by frauds investigators
CHECK CRISTIAN CORNEL SARARU! You scammers! Where is the FRAUD police?!

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I had 3 transactions taken out of my account, however I have been refunded one I was never warned or aware that it would cost me anything, and I never received my £15 back from my Iceland shop, I am gutted as I haven't got my cash back that I joined this app for but instead got it taken from me 3x over, I would like a complete £45 refund as I am not happy with the service at all.

Pls cancel

You have taken £15 from my account i have never even used you services or hear of you so i would really like my money back as i am a student. I really need that money back so please can you contact me immediately.

I want my money back please I never signed up with you and would never want to I have contacted my bank so when I put in to get my money back you will do it

Money taken from my account without authorization I want my money back and get refund

I don't want to see that again

I have had £15 taken out of my account without permission and I would like it refunded immediately. I never said yes to paying for a membership or whatever I have paid £15 for so I would like the money to be returned and for there to be no further payments from now on. Please do this as soon as possible, as I say again, the money was taken without my permission.

I have been made redundant, unfortunately £15 a month is a debit I really cannot afford.
Payment was taken 5/3/21 I have canceled the membership but ask if I could have my £15 REFUNDED back into my account. I have not used any of the rewards. It seems a really good idea and when joined seemed a great thing to do, but sadly this pandemic has caused many issues for many people and sadly I have found myself in a sad situation.
If you could help me, this would be appreciated.

Thank you for your co operation
Angela Bayliss

You have been taking £15.00 out of disabled sons bank account for a few months without consent. I would appreciate it if you arrange for this to be refunded as soon as possible. He is unable to work due to his life long disability and his only source of income is benefit which means even £15.00 is a lot of money for him.

I have just gone on my bank account and noticed 15 pound taken out yet I've not bought anything and haven't spent 15 pound I would like my money bk

hi i have had money taken from my bank 2 lots of £15 i am disabled and can not afford to loss this money, first 315 was on 9th feb second £15 28th feb, this was taken from my carers money, my name is gary douglas, my email is [protected]@hotmail.co.uk, i have not given permission for this, i have never signed up for money to be taken, i need it back

What makes you think that you have the rights to just take £15 out of my bank account? I've never even heard of this "company". I want a refund today! This is an absolute joke, the amount of complaints this company have had as well.
I do not appreciate this, if you do not refund then I will report this company. Stop taking peoples money! People earn and need their money so stop! It's disgusting

Unauthorised payment of £15 on 27/2 to WLY*COMPLETESAVE.CO. UK charged to my MasterCard, I would appreciate a refund as I have never had any dealings with this organisation & would like to know how they got my details

I am debited £15 per month for something that I have not authorised. This has been going on for the past 3 months. I would like this to stop and have my money refunded. I have not signed up to anything.

I was just going through my bank statements and have found that £15 has been taken out of my account due to a monthly subscription that I haven't signed up to because of you! Due to being 17 years old I rarely buy off websites and when I occasionally do I will not put personal information anywhere else where i am not buying because of things like this. I would like my money refunded back to me and I would like to please know why, hope that this doesn't happen again. Thank you.

You have taken £15 out of my bank for the last two months without my consent, and I want it back I have never heard of this company before or seen it and I demand a refund

I was going through my monthly charges, and I discovered this strange company that had charged me 17 Euros (15 Swiss Francs or British pounds). I then started tracking this transaction, and I realised these monthly charges are going back to 2017. The first 7 months appear as zero charge transactions, and then you started charging this amount for the next 3 YEARS!

I'm not even a UK resident, I just visited a friend 4 years ago in the UK. How is it possible to charge a foreign card, for a discount scheme in the UK?

This is just ridiculous, you have been charging these small amounts for the past 3-4 years, and I never registered for any service while in the UK. From what I read in other complaints, they probably took my details from booking a ticket or whatever scheme they're running.

I tried contacting them, provided all my details, the card number, my name, my address, bank statements showing the transactions, and they still haven't even found my account! So they are essentially charging someone without even having their details!

I've never even received an e-mail from this company, never once in 4 years, and they still can't locate my account and make this stop. I'm going to have to cancel my debit card because of them. Apart from stealing money, they are causing even more distress, and they ask me to contact them from a foreign country, when I've already provided them with all the info requested, and they still claim they can't locate my account, proper circus.

I don't expect a solution from such a shady company, but this is my last notice before I contact a lawyer.

hi,

i'm a full time student and i looked on my bank to see how much money i'd have to get to college today to find that £15 has gone, i did NOT consent to my money being taken from me and i want a full refund please, i now cannot get to college because my money has been taken, and i rely on trains and bus for my transport as i'm 16, please can you sort something out and refund me in full?

thankyou,
N

Hi my name is Ann Lawson I've had money taken my my account on several occasions totalling to a min of 105.00 that's going back to September of last year I want this money putting back into my account . I'm on benifits because of a back problem and can't work . I think is is absolutely disgusting and I want all money and maybe some extra put back otherwise I'll take this further. My email address is ann2.[protected]@gmail.co

WLY have been taking £15 a month since last September, I didn't sign up to this and didn't authorise the payment,
It's just so wrong especially as I have been laid off, because of Covid.
Please sort it out .
Personally I think it's out of order this day and age .
It took me four months to realise that the payments where going out ( just started on line banking).
So i didn't realise before.
Thanks