LionDesk’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of real estate professionals are dissatisfied with CRM platform.
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I bought LionDesk CRM on May 27, 2022 for $449, but it doesn't work as advertised
I bought LionDesk CRM on May 27, 2022 for $449, but it doesn't work as advertised. The website says it integrates with Zapier and Revaluate, but it doesn't. It also claims to let you apply a template plan to each transaction, but it doesn't do that either. I've tried calling and emailing several times, but I can't get a response from a manager or anyone else. They won't give me a refund because of "billing terms," but they won't send me a copy of those terms. I would have been happy to keep using the product if they fixed the bugs, but they won't even respond to my requests. The customer support is terrible, so I just want my money back. I attached some documents to show what the website says the product can do, but it can't.
LionDesk just went ahead and charged me again without my permission
LionDesk just went ahead and charged me again without my permission. When I tried to call them, they said I had to email billing. I guess they don't want to talk to anyone because they know people are mad at them. I emailed them to let them know I don't need their CRM anymore because my company has its own. But they didn't respond for a whole week! So I went to my bank to complain and they tried to get my money back for a whole month. But they couldn't do it. I emailed LionDesk again and they said they couldn't give me a refund because I didn't cancel before the renewal date. But no one told me about that! They said they'll stop charging me in the future, but that doesn't help me now. Covid messed up my finances and I can't afford to pay for something I don't use. It feels like they stole my money.
Is LionDesk Legit?
LionDesk earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for LionDesk. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Liondesk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Liondesk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
LionDesk as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up LionDesk and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to LionDesk. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of LionDesk complaint handling
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