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ExecuLink

www.execulink.ca

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ExecuLink Complaints 10

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7:14 pm EDT
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ExecuLink Unreliable Service and High Restocking Fee: My Disappointing Experience with ExecuLink

ExecuLink is a company that I wouldn't recommend to anyone. I tried their service for a month, but it was a total disaster. I could only connect to the Internet three times during that time. It was a frustrating experience, and I decided to cancel my services and return the equipment. However, to my surprise, I was charged a restocking fee of 72.01 for a rented modem.

I was extremely disappointed with the service I received from ExecuLink. The Internet connection was unreliable, and I couldn't use it when I needed it the most. It was a waste of my time and money. I was hoping for a better experience, but it turned out to be a nightmare.

The worst part was the restocking fee that I was charged. I didn't expect to pay such a high fee for returning the equipment. It was an unnecessary expense that I could have avoided if the service had been better. I felt cheated and frustrated with the whole experience.

Overall, I wouldn't recommend ExecuLink to anyone. The service was unreliable, and the restocking fee was too high. It was a terrible experience, and I wouldn't want anyone else to go through it. If you're looking for a reliable Internet service provider, I suggest you look elsewhere.

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6:37 pm EDT
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ExecuLink ExecuLink Review: Poor Internet Connection and Overpriced Packages - Not Recommended

ExecuLink is not a good service, I only went there to save some money but it's nothing but problems. The internet connection is always lagging and I keep losing connection. I thought upgrading to the best package with 1 gig downloads would solve the issue but it's still the same. To make matters worse, they charged me $389 for one month compared to my usual $120. It's like they're trying to scam me or something. I would not recommend this place to anyone, it's just garbage.

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5:13 pm EDT
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ExecuLink ExecuLink Internet Review: False Advertising and Disappointing Speeds

So, I decided to give ExecuLink a try after hearing about their supposed fast internet speeds. They promised me a whopping 50 Mbps download and 15 Mbps upload speeds. But let me tell you, I was sorely disappointed. I hate this so much! The speeds were nowhere near what they promised. It was like false advertising or something.

And to make matters worse, every time I called to complain, they would tell me to restart my router. Like, seriously? We called them 8 times already and did the same thing every time. It's not like we're idiots who don't know how to restart a router. And even when we did restart it, it would only boost the speeds for like 5 minutes before going back down to the same slow speeds as before.

I don't know what's going on with ExecuLink, but they need to get their act together. I'm paying good money for this internet service and I expect to get what I was promised. It's frustrating and annoying to have to deal with slow internet speeds all the time. I hope they can fix this issue soon, or I might have to switch to a different provider.

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Is ExecuLink Legit?

ExecuLink earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ExecuLink to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ExecuLink is known for their high standards and safety. If you're thinking about dealing with ExecuLink, it's wise to check how they handle complaints.

A long registered date for execulink.ca can be seen as a positive aspect for ExecuLink as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ExecuLink's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Execulink.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Execulink.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up ExecuLink and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Execulink.ca appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While ExecuLink has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We have detected an internal review system on ExecuLink's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We conducted a search on social media and found several negative reviews related to ExecuLink. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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ExecuLink ExecuLink's Poor Customer Service Leaves Me Frustrated and Without a Solution

I've been trying to get help with my TV from ExecuLink for a while now, but it's been a real struggle. I've called them multiple times, but they never seem to call me back to assist me. It's a really lousy system for help, and I'm not happy about it at all. I finally managed to get through to them two days ago, but my problem still hasn't been fixed yet. I'm starting to think that they've blocked my number or something, because I can't even delete my taped programs anymore. I've maxed out on my time, and I can't even record anything new. I've called them numerous times, but they still haven't called me back. I'm really frustrated with this whole situation, and I'm starting to think that I need to find another supplier.

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ExecuLink Avoid ExecuLink: Terrible Service, Outdated Equipment, and Poor Customer Service

ExecuLink is the worst internet provider out there. Their service is constantly freezing and it's a toss-up whether or not I'll be able to access the channels I'm paying for on any given day. The equipment they provide is primitive and outdated. And don't even get me started on their customer service. Every time I've tried to get an issue resolved, I get the same stupid response. It's like they don't even care about their customers.

I've given up on trying to get anything fixed because they know they're the only game in town. It's frustrating to have to deal with this kind of service, but what can you do when there's no competition? I wouldn't recommend ExecuLink to anyone. Save yourself the headache and go with a different provider.

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ExecuLink ExecuLink Review: Unreliable Billing and Inaccurate Internet Packages

I used to be a customer of ExecuLink, but I'm about to leave them. They always try to charge me for my bill in the middle of the night, around 1-2am, even though they said it wouldn't happen until 6-7am. This has resulted in extra fees for me, which is not cool.

Also, their internet packages online are not accurate. I thought I was getting the "Gaming package," but it turned out to be a disappointment. I paid $125 plus tax for only 9mb download speed. That's not what I expected at all.

Overall, I would advise you to stay away from ExecuLink. They're not worth the money or the hassle.

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ExecuLink Unstable Internet and Hidden Fees: My Experience with Execulink

I started using Execulink about a month ago and I gotta say, I'm not too impressed. The internet connection is super unstable and keeps disconnecting and reconnecting all the time. It's really frustrating when I'm trying to stream my favorite shows or get some work done online.

To make matters worse, I was charged a whopping $65 admin fee for switching over to Execulink, even though their website says they waive the fee if you're coming from another provider. I tried to get them to waive the fee like they promised, but they wouldn't budge.

I did have a pleasant experience speaking with Michael, who was very friendly and tried to help me out. But then I got disconnected and had to talk to another associate who was just plain rude. Not cool, Execulink.

Overall, I wouldn't recommend Execulink to anyone. The internet is too unstable and the customer service is hit or miss. Save yourself the headache and look for a different provider.

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ExecuLink Disappointed with ExecuLink's Customer Service and Communication

I've been using ExecuLink for a good 15 to 20 years now, but I recently had an issue with my internet connection. I called their office and was greeted by someone with an accent, which made it hard for me to understand what she was saying since I'm over 80 and have trouble hearing. My daughter had to call for me, and it turns out that I had underpaid my bill by $11. ExecuLink then decided to close my internet connection, even though I've never missed a payment in all these years.

I have to say, this was not a good experience for me. I understand that I made a mistake with my payment, but I don't think it was fair to cut off my internet without any warning or notice. It's not good public relations, and it left a bad taste in my mouth.

Overall, I've been happy with ExecuLink's service over the years, but this recent incident has left me feeling disappointed. I hope they can improve their customer service and communication in the future.

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ExecuLink Execulink Review: Poor Service, Dishonesty, and Bad Customer Support - Avoid!

Execulink is not a good choice for internet service. Their service is not good and you will have a hard time getting a good signal. The CEO is not a good person and should be fired. In fact, they should be shut down because they are not honest about their internet service. They will tell you one price and then charge you more on your first bill. They don't have good customer service and their employees are not very smart. If you want good internet service, don't choose Execulink.

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ExecuLink ExecuLink: A Waste of Money and Terrible Customer Service

ExecuLink ain't worth the money, man. They don't care about their customers at all. They switched to a paperless system, which means they can cut off your service the day your bill is due. No grace period or nothing. And when the Rogers outage happened, my internet speed was slower than a snail. I called them up and was on hold for a whole hour, only to get hung up on. They didn't even give me a discount or nothing. Their customer service is straight up garbage. Luckily, there's a bunch of other ISPs out there that actually care about their customers. Don't waste your time with ExecuLink.

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Overview of ExecuLink complaint handling

ExecuLink reviews first appeared on Complaints Board on Jun 3, 2023. The latest review Unreliable Service and High Restocking Fee: My Disappointing Experience with ExecuLink was posted on Jun 21, 2023. ExecuLink has an average consumer rating of 1 stars from 10 reviews. ExecuLink has resolved 0 complaints.
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  1. ExecuLink Contacts

  2. ExecuLink phone numbers
    +1 (866) 706-1994
    +1 (866) 706-1994
    Click up if you have successfully reached ExecuLink by calling +1 (866) 706-1994 phone number 0 0 users reported that they have successfully reached ExecuLink by calling +1 (866) 706-1994 phone number Click down if you have unsuccessfully reached ExecuLink by calling +1 (866) 706-1994 phone number 0 0 users reported that they have UNsuccessfully reached ExecuLink by calling +1 (866) 706-1994 phone number
  3. ExecuLink social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 18, 2025
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ExecuLink is ranked 161 among 303 companies in the Web Services category

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