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Complete Savings / Complete Save Customer Service

This company is on the right track to keep up with incoming complaints, but there's still plenty of work to do.
Sentinel House, Airspeed Road
Portsmouth
United Kingdom - PO3 5RF

Customer Support Phone Numbers

Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat9:00 AM - 4:00 PM
SunClosed
Plus

Complete Savings / Complete Save Complaints & Reviews

Complete Savings / Complete Save / No authorisation

Me
Oct 19, 2019

Complete Savings / Complete SaveI have just noticed I have had £15 taken out of my account on 3 occasions, 27/08, 02/10 and 17/10. In the past month alone. I have not signed up for this nor have I authorised money to be taken out of my account. What kind of legitimate subscription service skips a month and then takes it twice...

Complete Savings / Complete Save / £15 charge

Be
Oct 19, 2019

I have just checked my online statement, and noticed i have been charged £15 from WLY*COMPLETESAVE i googled what it was, I have NEVER given permission for £15 to be charged to my bank. I want this cancelled and any money you have taken from me back ASAP. How dare you con me, I have looked...

Complete Savings / Complete Save / Taking money from my account

Ka
Oct 19, 2019

After looking at bank statements, I came across £15 card transaction from Wly complete save. I have been to my bank and cancelled the direct debit. The bank have informed me that this payment has been going in sin however March 2017 with £15 going out every month. I have never signed up to...

Complete Savings / Complete Save / the withdrawal of £15.00/month during the past year without authorisation

Le
Oct 15, 2019

I reviewed my credit card statements to find out why I was paying out more per month than I was expecting, to find CompleteSave.co.uk taking £15.00/month without authorisation. One payment only was authorised, not more. I want the monies you've taken without authorisation returned. You have no...

Complete Savings / Complete Save / £15 monthly charge

Ge
Oct 14, 2019

My account has had a £15 charge deducted from my account since October 2017 I did not sign up for any documents for this to be taken from my account so therefore demand that you cancel this monthly deduction from my account and refund all payments made to you by me and credited into my bank...

Complete Savings / Complete Save / unauthorized charge from bank account (monthly payment)

Yu
Oct 12, 2019

I recently found out that I have been charged for completesaving membership fee for the past 5 months, starting from 20th May 2019. I had not personally signed up for a membership nor had I entered my credit card details on your website. There could be a chance that WLY is linked to...

Complete Save / taking money from my english bank account without my knowledge

Jp
Oct 12, 2019

I noticed that two payments have been taken out by this company, without my knowledge. I do not know how they got my card number as I rarely take it out with me because I live in Spain and use a Spanish bank not my English bank account. I never shop online now as the postal system here i...

Complete Savings / Complete Save / complete save membership

Sh
Oct 12, 2019

I have just noticed on my credit card statement that I have a charge of £15, every month going to a company by name of wly*comlpetesave.co.uk. at no time have i requested anything from this company, I looked this company up and see it has something to do with online shopping, and some sort...

Complete Savings / Complete Save / taking money monthly from my debit card unauthorised.

Ur
Oct 08, 2019

This company have been taking £10 for some time now from my card. I have never signed up to any agreement and cannot find a way of contacting them. I have cancelled my card. I do some online shopping with regular companies but I have no idea who this organisation is and what I am supposed to...

Complete Savings / Complete Save / complete save

Je
Oct 07, 2019

I have recently noticed that £15 has been leaving my bank account every month.. I assumed that this was my gym membership or something to do with my car when I have noticed in the past. Upon further investigation I have realised that this has been being taken out by WLY*COMPLETE SAVE. I do...

Complete Savings / Complete Save / money taken from my account

Ka
Oct 07, 2019

Complete Savings / Complete Save£15 was taken from my account. I don't know who you are or what you do but I've never signed up to this and now you are taking money from my account. I want a refund. I want my money back, I don't have much money for food or bills and this is stealing from me. I need it back in my account right now! My email address is [protected]@hotmail.com

Complete Savings / Complete Save / took money from me and I didn't agree to this

Ca
Oct 06, 2019

Complete Savings / Complete SaveYou took £15 from my bank account I do not want anything to do with your company give it back now!! Outraged! I am going to put it all over social media about how fraudulent this company is if you don't give me my money back by 10/10/2019!!! [protected] Emily cooper I'm discussed at your...

Complete Savings / Complete Save / about the company

Co
Oct 05, 2019

I have noticed that £15has been taken out off my account from this company called complete save I don't know anything about this I'm so upset they have gone into my back an taken this money out without me knowing I got in touch with my bank to see if they can do something about this witch I...

Complete Savings / Complete Save / money taken from my account

Mn
Oct 05, 2019

Mrs m nock Ddol hir farm Glyn ceiriog LL20 7np Wly'completesavings.co.uk 2 x £15 16th sept debit card ? £15 refund on 17th ? TSB [protected] 77-71-16 No explanation, no service provided or goods purchased, no contract No response to my...

WLY* Complete Save / money

Ja
Oct 04, 2019

I have never signed up for this company as never looked for a credit card or a saving account or anything like that. I have never needed to. I am furious that they have taken £15 from my bank account on the 4th of October 2019. I want to know why it's happened and refunded if possible because...

Complete Savings / Complete Save / unauthorised charges

Mg
Oct 02, 2019

Hello, I am absolutely fuming to find out that I have been charged since July for something I have NOT sign up for. This is an utter disgrace. Payment was made for a travel ticket, under no circumstance did I allow any payments to come out! Seeing your rating and feedback - it is a norm...

Complete Savings / Complete Save / money taken from my bank account fraudulently

Da
Sep 26, 2019

Wly completesave.co.uk. Have been taking money out of my account since last year there has been 9 or 10 transactions on my bank statement I have had £15 per month taken out of my account. I don't know why this company has my bank details and how they have managed to get the money out of my...

Complete Savings / Complete Save / online saving service

Co
Sep 24, 2019

15 euro was taken from my bank account this morning. This was the first time I have heard of such a company "complete Savings " On some internet research I understand that this is quite a common occurrence and has been going on for some time! I have never signed up for such a service...

Complete Savings / Complete Save / wly*completesave.co.uk / unauthorized charges to bank account

Ba
Sep 19, 2019

Complete Savings / Complete SaveI have just going through bank statements for the last year to find some information I need and and it looks like you have been charging me for "membership" £ 15 a month since January 2019 . There is only one transaction I can associate with your company, when I was buying my car insurance...

WLY*CompleteSave.co.uk / money charge

Al
Sep 19, 2019

WLY*CompleteSave.co.ukI've got charged today £15 without consent as I've never applied for this, can you please delete me off the system as I don't want any more money coming out of my account... I don't know where this has came from as I don't remember ever applying for anything or putting my card details.. I'll...

WLY Completesave.co.uk / wly*completesave.co.uk is taking funds from an account fraudulent

Ch
Sep 18, 2019

To who this may concern I am christopher perrys carer, he bought a 2nd hand laptop a while bck an he, s been receiving notice 15 £ statements have been taken from the gentlemans online bank account im not sure whats going on he is very disabled an really would like something done ive not looked...

Complete Savings / Complete Save / membership to completesave

M1
Sep 16, 2019

I have just found out that 15 pounds has been taken out of my account for the past two or three months I know that I have not signed up to any of these subscriptions but somehow my bank details were reached my this company and I have no idea what to do. I have emailed them ([protected]@completesavings.co.uk...

Complete Savings / Complete Save / unauthorised charges

T3
Sep 16, 2019

I recently noticed that wly completesave have been deducting £15 from my bank every month for quite a while, at first I thought it was my Netflix or music or something but when I clicked on the transaction and it said complete save! For the record I know perfectly well on how to save money...

Complete Savings / Complete Save / monthly withdrawals that I didn't authorize

Ro
Sep 15, 2019

Hello! This company is trying from July this year to withdraw 15£ from my account. I've just seen my bank statement. I've read the others complaints and I did not do a proper membership, on your website or anything related to it. I do not recall doing any membership with you, so I would...

[Resolved] Complete Savings / Complete Save / unauthorized credit card charges

Xi
Sep 07, 2019

WLY* Complete Save (esave.co.uk) have been taking money fraudulently from my credit card for the last 15 months, totalling £225. I have never visited that website before! I have no idea what I've been paying for! I am surely not agree with this payment! And I want my money back in full! One...

[Resolved] Complete Savings / Complete Save / money taken out

Te
Sep 07, 2019

Hey could u please put my £15 back please!...ive just gone to go online to charge my daughters lunch up and I can't because £15 as gone to you!!!...I did not authorise this and I think it's really rude u do this...I need that money back in before Monday!!!or I'm going to the police!!! It's dam...

[Resolved] Complete Savings / Complete Save / unauthorized payments taken from my bank account?

Ra
Sep 05, 2019

I don't know who this company is or what they think they are playing at but they are definitely having a difficult time finding customers therefore they feel the need to take unauthorised monthly payments from my bank account which is fraud and theft and will be reported to the police...

[Resolved] WLY Complete Savings / wly taking unauthorised monthly amounts from my bank

Be
Sep 02, 2019

I have noticed that WLY have been taking £15 per month from my bank without my permission for over a year. I did not intentionally sign up for their services and I have not been receiving any services from them. I tried to sign in to check on what I was being charged for, and it did not recognise...

[Resolved] Complete Savings / Complete Save / money

Ab
Sep 01, 2019

You have been taking money out of my account which I did not know. I have clearly been tricked into applying for this and was obviously trying to buy something else. I do not own a car and therefore I have no idea what your company is? I would like a reimbursement of the last 3 months - (£45...

Complete Savings / Complete Save / they have taken £15 out of my account

Va
Sep 01, 2019

Complete Savings / Complete SaveOn Sunday 1st of September wly complete save [protected] have taken money out of my account. At the moment it is a pending transaction, however it is still unauthorised. I would like to know why the money has been taken and by what company because I have never hear of wly complete save...

Complete Savings / Complete Save / unauthorized access

Em
Aug 30, 2019

I have just noticed i have had regular payments coming out of my credit card for at least 7 months at £15 per month and i have never given you access. It has also caused me to go over my limit charging me £12 per month each time its happened. I would like a refund on all transaction...

Complete Savings / Complete Save / wly*funkypi £15 charge to my bank account

Jo
Aug 29, 2019

Complete Savings / Complete SaveI want a full and immediate refund of all the charges you have been taking from my natwest bank account without my consent I also request that you stop any further payments being taken from my bank account unlawfully ... Given the name in the reference and seeing all the other similar...

Complete Savings / Complete Save / unauthorized money being taken out of my bank account

Ke
Aug 27, 2019

I never signed up to this, yet when I Charles my bank statement €15 had been taken out without my consent to an unknown organization. I want a full refund of everything they have taken and to wipe my credit card details immediately ask didn't authorize this group to have it in the first place or I will be taking things further and more seriously.

Complete Savings / Complete Save / stolen money

Je
Aug 26, 2019

I have had £15 leave my bank account which i have never used this website before and i did not even know what the company was until googled... it is pending in my account which means nothing can be done leaving me with no money for bread and milk for my family. Joke! I want my money back in...

Complete Savings / Complete Save / money taken from my credit card

Ly
Aug 25, 2019

Hi, My name is Lyndsey Darren. I've just noticed a payment taken from my credit card account. As far as I'm aware I did not agree to this and did not complete the form that was emailed to me, so I would like to know how you have obtained my details? I would like to be removed from your...

Complete Savings / Complete Save / unauthorized payments taken from my account

Mi
Aug 25, 2019

WLY* Complete Save have been taking money fraudulently from my visa debit card for the last 4 months, totalling £60.00. I do shop online with the same companies, but at no time have I requested to join the Complete Save savings plan. I have only just discovered this fraud, because the amount...

Complete Savings / Complete Save / money being taken from my account

Ja
Aug 23, 2019

I have just been going through my bank account and notice that you have taken £15 from my account! I bought two concert tickets about a month ago and didn't realise at the time as it doesn't say anywhere that I would be getting charged £15 a month. I will be cancelling this direct debit and I want my money back as to me £15 goes a very long way.

Complete Savings / Complete Save / wly*completesavings.co.uk

Sh
Aug 22, 2019

Hi, I have just going through bank statements for the last month and seen you have just took £15 a month from my account! I looked up why this would be and who you are, and it looks to be that it was for a £20 cash back on a next train ticket, Sorry I don't have interest anymore please...

[Resolved] Complete Savings / Complete Save / unauthorised payment

Le
Aug 22, 2019

Hi, £15 has been taken out of my bank account without my consent and I didn't even know what this website was until I looked on my banking app and I would like a full refund as I didn't consent to this or even put my bank details into this website. I noticed this when my card got declined when...

[Resolved] Complete Savings / Complete Save / continued withdrawal of money not authorised

De
Aug 20, 2019

I have 15 pounds taken from my credit card account every month sometimes twice a month. I wish this to stop forthwith I do not use my credit card to make such transactions but somehow money keeps going out. Please repay the money fraudulently taken from me or I will be forced to seek...