Whirlpool Calypso Washer / multiple problems!
I purchased a Whirlpool Calypso washer about three years ago. I had about 8-10 service calls on it in a 1 year time frame due to many problems. Best Buy replaced it under the Lemon Law last year with same model at my request. I had purchased the extended warranty which was pricey!
The same model, round two, had the exact same problems with the U joints, leveling off balance, not spinning the clothes properly, drain lines clogging, etc... So I proceeded to have the second washer removed and replaced with a different model this time. Best Buy refused to replace it because I hadn’t purchased the extended warranty again (NO WAY $$$$) and referred me to Whirlpool. Whirlpool refused to replace this piece of junk washer because it has been over a year since I purchased it, despite multiple documented problems.
There is a current class action law suit out against whirlpool on this model, yet they will not replace it? I have filled out the paperwork to be part of the class action law suit. But my washer is still defective and I can’t afford to replace it with my money out of pocket.
I have another service call scheduled on this junk washer as we speak. I want the thing taken out of here and a new washer replacement. I DON’T want another Calypso washer for the replacement.
Whirlpool is aware of ALL my complaints over the past few years regarding this washer yet they refuse to replace it.
Thank you for your time. Dawn and Rick.
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