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Walmart / walmart site to store program

United States Review updated:
We Ordered a TV Stand from Walmart and chose the site to store option. We went to pick it up when we recieved notification that the item has arrived at the store.

The staff brought out one box and said that was it. However, when we were got home, we realized there was a sticker on the box that revealed the TV stand came in 2 boxes instead of one.

So we returned to the store to hopefully get second box. Apparently, the second box was not shipped and was told it was our fault even though we pre paid for the item prior to picking the first box up.

Walmart store manager and staff were not help and were not to sharp to deal with the situation

Definitely, will steer away from Walmart in the future. Its worth it to pay a few bucks extra for customer service.


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  28th of Nov, 2008
Agree Disagree 0 Votes
Beware of instore pick up.
Ive had that problem in the houston area. Everyone is lazy monkies that will rip you off.

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Walmart Stores Logo Walmart Stores
Customer Service
Overall Satisfaction Rating

1609 Reviews
850 Cherry Avenue
San Bruno
United States - CA94066
+1 800 966 6546
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