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Telkom / appointment for installation, tec call sorry we can't help your info is wrong

1 kimberley, South Africa

I phoned for my line to be moved, a week later I phoned to find out why the delay, they tell me that the info was incomplete so it was cancelled.
I booked a new call, got the sms a bit later with confirmation. Installation to take place 31-10-2017, day later, new sms with the installation date 02-11-2017.

On the 02-11-2017 the tech called me, said that the installation can not take place as some details was wrong. I phoned like 5 people, sales managers, support, allocation staff and still no results!

I have to pay my account for data and service that I don't get.

If I don't pay my line get cut off.

Nov 3, 2016

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