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InvenTel Customer Service

11
Complaints18
Pending2
Resolved2

InvenTel Products, LLC

300 Round Hill Dr Ste 1
Rockaway
New Jersey
United States - 07866-1227

Customer Support Phone Numbers

Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
SatClosed
SunClosed
Plus

InvenTel Complaints & Reviews

Inventel / hd mirror cam

Ke
Sep 26, 2019

Mirror Cam will not work. It goes on, but that is it. Buttons do not work. I read and followed all the directions. The mirrorcam buttons do not work or perform any functions. I spent two hours trying to get it to work, but it will not. The red light goes on, but not camera in right...

Inventel / hd mirror cam

Ba
Sep 20, 2019

I mirror cam worked a few times with no issues. I purchased the item from HSN. Now nothing is working on it. On the right of the mirror is icon slogan that will not go out. The buttons are not responding. I see on the web I am not the only one having the issues. No warranty but I would say this is a piece of junk. We all should be refunded asap. Now

InvenTel Products, LLC / official hd mirror cam (x's 2) & 2 samsung 32 gb memory card

Ph
Sep 19, 2019

I purchased 2 HD Mirror Cams and 2 32 GB Memory Cards threw Amazon on July 15th 2018. The 1st one worked for about 7 or 8 months, then it went totally Black, called the company, and was told to reset it, that didn't work, still broken. Hook up the second one, it never worked at all...

Inventel / cobra coil

Jo
Feb 04, 2019

InventelI recently purchased 2 of the cobra coil mobile phone dock stand upon opening the devices it was discovered that both devices were defective one unit would not charge the docked device, the other device would not allow mounting of the cobra head connection device upon checking the second...

Inventel / hd mirror cam

Jr
Nov 22, 2018

I ordered 2 units on 6-27-18. My order number was [protected]. My order total was $189.94. Both units were returned, on different dates, as they both began to malfunction within the parameters of your return policy. I have confirmed that you received both of them. After many emails and...

Inventel / hd mirror cam

Pa
Oct 01, 2018

I placed my order on Sept 10, 2018. I called them Sept 20 since I paid extra for express shipping. I was surprised that my order is under a different name. Told me to call back, I've been calling still the same problem. It's Oct 1, and called them again, worst they said I haven't paid it...

Inventel / hd mirror cam

Ra
Apr 23, 2018

I bought this product and I have some complaints. 1) Camera works but has wrong date display when I put the chip in my computer to play back. 2) video only shows white screen. I need to exchange this product or get my money back. This really shady business. My next move will be social media...

Inventel / dash cam

Lu
Mar 23, 2018

They claim it was mailed on March 7, 2018 it is now March 23, 2018. Called "customer service" what a JOKE! Product coming from Henderson, Nevada. I told them I could walk there and pick it up faster then shipping it. Henderson, Nevada is only 3 hrs driving from where I live in Southern...

[Resolved] Inventel / hd mirror cam

Mn
Jan 28, 2018

cam is not working and it is stuck on white screen. Tried a different SD card and it didn't work. I would like a return address or number so we can exchange the product plz. We bought 2 of them and one works and the other one doesn't. Here is the order number [protected]. We just bought...

Inventel / still haven't received it.

Ro
Aug 17, 2017

I ordered this hd mirror cam on August 4, 2017. I paid for expedited delivery for $7. Six days after I ordered I called them because UPS say lable was made but they have not gotten the product into UPS possession yet. I called hd cam customer service and after a very long wait I finally...

Inventel / rear view mirror camera

Da
Aug 01, 2017

Ordered on June 22, 2017. It is now going on 6 weeks and have not received product. When u call customer service you are sent to a web site to check status. You cannot talk to anyone to get information or complain. Not a company to trust. Would not recommend this company to anyone. Still...

Inventel / hd mirror cam

Sh
Jul 06, 2017

I order 2 hd mirror cams. I want to return the one that i have not opened. I ordered it for my friend but he doesn't want it. I have called the customer service phone number several times and no one answers. I was on the line for up to 20 minutes waiting for a customer service...

Inventel / dashcam pro

St
Jun 24, 2016

I drive truck, and don't need a high priced dashcam, just something that can differentiate between a car ahead of me and the road. The cam was on sale at WalMart, and understanding that it was only $35 and my low requirements, I bought it. The quality of the camera is something that...

Inventel / dashcam pro

Ka
May 01, 2016

Ordered item on feb 3, 2016, received it on feb 12, 2016 by mail. Noticed immediately it was broken! When you put the card in the slot to make it work, it did not click in to the space, so the cam won't work! I started calling on feb 15, 2016, 3 days after I received it. I am still...

Invent Tel / they took my money

Bl
Apr 15, 2016

This site is a scam !!! They did not refund me all my money. They short me $17.00, telling me the memory card was not in the package. I did not open the package when it arrived. I shipped it back. THESE PEOPLE need to be investigated They are scams.

Inventel / dashcam

To
Mar 04, 2016

Called to cancel an order because it doubled my order without even knowing. When I realized and called they told me I had to wait 48 hours. By that time they then told me the order had shipped and I had to wait to receive the order before I could return it. Have called several times to...

Inventel / the ignored me and haven't refunded money

Re
Jan 22, 2016

I purchased a camera, batteries and memory car from Inven Tel Products. I got all emails and the delivery was delayed for unknown time, so I contacted the seller and asked to cancel our deal. But these people instead of refunding money, they have charged me for two more sums. I don’t know...

[Resolved] Inventel / dashcam pro

Ge
Oct 09, 2015

This is the worst piece of junk I have ever been duped into purchasing! First, you can buy far better ones through Amazon at a less expensive price. Second, the screen is far too dark when in your vehicle to ever figure out what it's recording, that is, if it is recording. I've had it for...