SUBMIT A COMPLAINT

Taco Bell / taco bell/ manager on duty

Mobile, AL, United States

On 10/13/17 I was in your store ordered a Nacho Bell Grande combo. When I went to get the drink the machine did not work. I went to the cashier and explain to him they all taste like water. The cashier said he forgot to tell me it was out and was very polite on the other hand the Manager on duty was very rude and disrespectful. Although I paid with my bank card she at first told him to offer me something else as far as food. I told him no I wanted a drink to just refund my money for the drink I will take the food. The manager comes back and says" we don't have time for that just give her two dollars" popped his drawer and proceed to walk out the door. My order was done 7:18:15 pm. I asked the nice cashier to refund the whole order and ask for her name and the corporate number, the manager refused, I explain to the young man that I will not get him in trouble for being asked and was told not to give me the information that I will be contacting Corporate Office..she proceed to refund me the order back to my card. But with continuous lack of customer service and disrespect to her customer.. If I have to pay money for this type of service Keep It

Dauphin Street near interstate Mobile Al

La
Oct 13, 2017

Post your comment