Steak 'n Shake Enterprisesservice

C Nov 18, 2017

First we waited for 15min before we were seated. Then 15 before we saw a waitress. The "manager" was our waitress and constantly came asking what we want and then it took her a good 10-15 min to get it. Other waitresses came asking to help us then the manager was upset with them. The bills were messed up too and some other guy ended up fixing it for us. We spent approximately 2hrs there. I'd say the service and whole atmosphere was just crappy. My personal opinion, if the manager would have stepped up and would have coached and organized the staff it would have been great! The workers really seemed like they had good potential if only they had been managed properly!!

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